Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,987 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“all as expected”

Helpful Report

(Support) - Posted 8 years ago

Hi David, We are happy to hear that, many thanks for your review. Regards Cobweb

Posted 8 years ago

“By assigning a project manager.”

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(Service Addition) - Posted 8 years ago

Hi Andy, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards Cobweb

Posted 8 years ago

“Very pleasant and positive handling over the phone. Could have given more unprompted progress reporting.”

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(Support) - Posted 8 years ago

Hi Iain, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers and appreciate your honest feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 8 years ago

“good support along the setup process”

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(New Customer) - Posted 8 years ago

Hi Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 8 years ago

“Very good service from Daniel and Cobweb however it seemed that Microsoft slowed the process down”

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(Support) - Posted 8 years ago

Hi Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Cobweb

Posted 8 years ago

“Fast resolution”

Helpful Report

(Support) - Posted 8 years ago

Hi Athanasios We are happy to hear that, many thanks for your review. Have a good day! Regards, Cobweb

Posted 8 years ago

“Initial automated telephone service is a bit slow & impersonal, the technical advice was good & the issue immediately, thank you.”

Helpful Report

(Support) - Posted 8 years ago

HI George, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and I will pass on your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 8 years ago

“Communications with my daughter have been restored in a week when she is off to the US this Saturday and has lots to do and lots for us to see to whilst she is away. However I am concerned if there are any other emails that have been spammed by your system that I don't know about ...”

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(Support) - Posted 8 years ago

Hi Margaret, thank you so much for taking the time to give us a review! I've passed along your comments to our Customer Service team and a member will be in contact soon.

Posted 8 years ago

“Very speedy customer service and got the email set up on the mobile within minutes. Steps on the instructions sent weren't exactly the same as per the steps on the mobile, which caused a bit of confusion but got there pretty quickly!”

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(Support) - Posted 8 years ago

HI Marielle, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. We will get those instructions reviewed - thank you for your feedback. Regards, Cobweb

Posted 8 years ago

“Got the issue resolved quickly”

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(Support) - Posted 8 years ago

HI Richard, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us.

Posted 8 years ago

“Responded quickly”

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(Support) - Posted 8 years ago

Hi Jackie - Great news! Thank you for taking the time to review Cobweb! Kind Regards, Cobweb

Posted 8 years ago

“Resolved my diary issue, thank you!”

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(Support) - Posted 8 years ago

Geraldine You are welcome - thank you for your feedback

Posted 8 years ago

“Matter was resolved in a timely and efficient manner.”

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(Support) - Posted 9 years ago

Hi, thank you for taking the time to review Cobweb. We really appreciate your comments! -- The Cobweb Team

Posted 9 years ago

“Speedily and effectively resolved”

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(Support) - Posted 9 years ago

Good to hear James, thank you for reviewing Cobweb!

Posted 9 years ago

Cobweb is rated 4.8 based on 7,987 reviews