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Cobweb Reviews

4.8 Rating 8,325 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initial automated telephone service is a bit slow & impersonal, the technical advice was good & the issue immediately, thank you.”

Helpful Report

(Support) - Posted 9 years ago

HI George, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and I will pass on your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 9 years ago

“Communications with my daughter have been restored in a week when she is off to the US this Saturday and has lots to do and lots for us to see to whilst she is away. However I am concerned if there are any other emails that have been spammed by your system that I don't know about ...”

Helpful Report

(Support) - Posted 9 years ago

Hi Margaret, thank you so much for taking the time to give us a review! I've passed along your comments to our Customer Service team and a member will be in contact soon.

Posted 9 years ago

“Very speedy customer service and got the email set up on the mobile within minutes. Steps on the instructions sent weren't exactly the same as per the steps on the mobile, which caused a bit of confusion but got there pretty quickly!”

Helpful Report

(Support) - Posted 9 years ago

HI Marielle, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. We will get those instructions reviewed - thank you for your feedback. Regards, Cobweb

Posted 9 years ago

“Got the issue resolved quickly”

Helpful Report

(Support) - Posted 9 years ago

HI Richard, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us.

Posted 9 years ago

“Responded quickly”

Helpful Report

(Support) - Posted 9 years ago

Hi Jackie - Great news! Thank you for taking the time to review Cobweb! Kind Regards, Cobweb

Posted 9 years ago

“Resolved my diary issue, thank you!”

Helpful Report

(Support) - Posted 9 years ago

Geraldine You are welcome - thank you for your feedback

Posted 9 years ago

“Matter was resolved in a timely and efficient manner.”

Helpful Report

(Support) - Posted 9 years ago

Hi, thank you for taking the time to review Cobweb. We really appreciate your comments! -- The Cobweb Team

Posted 9 years ago

“Speedily and effectively resolved”

Helpful Report

(Support) - Posted 9 years ago

Good to hear James, thank you for reviewing Cobweb!

Posted 9 years ago

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Cobweb is rated 4.8 based on 8,325 reviews