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Cobweb Reviews

4.8 Rating 7,842 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had not been able to access my account for sometime....so helpful and got me up and running again”

Helpful Report

(Support) - Posted 3 years ago

Hi Janet Thank you for your review and feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 3 years ago

“Excellent support, very good at responding, good technical knowledge.”

Helpful Report

(Support) - Posted 3 years ago

Hi That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Prompt answering of the phone which , in itself, is now almost unheard of.. Immediate grasp of the issue and efficient resolution. What else can one hope for?Very happy. If only other service companies would offer this type of service”

Helpful Report

(Support) - Posted 3 years ago

Hi Rupert Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 3 years ago

“Very friendly and fast support. Thank you”

Helpful Report

(Support) - Posted 3 years ago

Hi Chris Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 3 years ago

“All very good.”

Helpful Report

(Support) - Posted 3 years ago

Hi John Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Josh was very nice and super helpful. He resolved all the issues I had with Outlook.”

Helpful Report

(Support) - Posted 3 years ago

Hi Dawid Thank you for your review and feedback for Josh. Regards, Cobweb

Posted 3 years ago

“Quick and patient help, as always.”

Helpful Report

(Support) - Posted 3 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Excellent professional and efficient service.”

Helpful Report

(Support) - Posted 3 years ago

Hi Chris That's really good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“An obscure 365 configuration problem, which was tracked down and solved within a day or so. Good work!”

Helpful Report

(Support) - Posted 3 years ago

Hi Nick Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 3 years ago

“Responded to my email within minutes and sorted the malicious email immediately.”

Helpful Report

(Support) - Posted 3 years ago

Hi Janine Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 3 years ago

“excellent”

Helpful Report

(Support) - Posted 3 years ago

Hi Mark Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 3 years ago

“Call quickly answered and the issue thoroughly resolved”

Helpful Report

(Support) - Posted 3 years ago

Hi Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 3 years ago

“Thanks a lot”

Helpful Report

(Support) - Posted 3 years ago

Hi Mark Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Thanks Josh, excellent service as ever from the Cobweb Support techs. Great service.”

Helpful Report

(Support) - Posted 3 years ago

Hi Jennifer Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Josh and the team. Regards, Cobweb

Posted 3 years ago

“Thanks for your help Josh - as swift and effective as I always experience with Cobweb!”

Helpful Report

(Support) - Posted 3 years ago

Hi Peter Thank you for your kind words, we're extremely happy to hear you have been pleased with the support provided by Josh and thank you for your feedback. Regards, Cobweb

Posted 3 years ago

“Thanks for your help”

Helpful Report

(Support) - Posted 3 years ago

Hi Thomas Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Fast, efficient. Almost zero wait time for an advisor and then the problem resolved within 5 minutes.”

Helpful Report

(Support) - Posted 3 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Brilliant as usual! Thanks Alex”

Helpful Report

(Support) - Posted 3 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Thanks Alex”

Helpful Report

(Support) - Posted 3 years ago

Hi, We are glad X was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Upgrade completed on time”

Helpful Report

(Service Addition) - Posted 3 years ago

Hi Vrinda, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

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Cobweb is rated 4.8 based on 7,842 reviews