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Cobweb Reviews

4.8 Rating 7,842 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very good communication, thankyou.
Helpful Report
(Support) - Posted 3 years ago
HI, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 3 years ago
Setting up new DD. Easy.
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(Support) - Posted 3 years ago
Hi Hugh, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! kind regards, Cobweb
Posted 3 years ago
Polite and efficient
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(Support) - Posted 3 years ago
Hi Ben, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Thanks for all your help Josh!
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(Support) - Posted 3 years ago
Hi Peter, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 3 years ago
Rory is very knowledgeable and very patient. Sorted the problem without any fuss and advised on how to manage things better. Perfect!
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(Support) - Posted 3 years ago
Hi Tim, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
Thanks to Cobweb tech support, my support request was dealt with quickly and professionally.
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(Support) - Posted 3 years ago
Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 3 years ago
very quick and to the point
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(Support) - Posted 3 years ago
Hi, Thank you for your good review. Kind regards, Cobweb
Posted 3 years ago
Problem dealt with well
Helpful Report
(Support) - Posted 3 years ago
Hi Malcolm, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb
Posted 3 years ago
I was very impressed with the help I received from start to finish. I didn't have to wait very long on the phone and the gentleman who helped me was very clear in his instructions and very polite. My problem was dealt with quickly and I was delighted by the response and your service. Thanks.
Helpful Report
(Support) - Posted 3 years ago
Hi Rebecca, Thank you so much for taking the time to write a review.  We use this feedback to ensure we constantly strive to improve our customer service.   Please do contact us if there is anything else we can help you with. kind regards, Cobweb
Posted 3 years ago
All sorted thank you
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(Support) - Posted 3 years ago
HI, Thank you for your 5 star review and feedback. Kind regards, Cobweb
Posted 3 years ago
always good to deal with people who know their product and their customers so well. keep up the good work!
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(Service Addition) - Posted 3 years ago
Hi Hans, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service.  We constantly strive to improve our customer service and thank you for your feedback.  Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Very good thanks
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(Support) - Posted 3 years ago
Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Excellent service which resolved my issue very promptly
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(Support) - Posted 3 years ago
Hi, Thank you for your 5 star review and feedback. Kind regards, Cobweb
Posted 3 years ago
As always, professional and knowledgeable support from the Cobweb support team.
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(Support) - Posted 3 years ago
Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Daniel is extremely helpful and knowledgeable. A great asset for Cobweb.
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(Support) - Posted 3 years ago
Hi Paul, We are glad Daniel was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Fast response and resolved the problem. Thanks
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(Support) - Posted 3 years ago
Hi Howard, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 3 years ago
I needed support in changing IPS address on my domain as my web host was upgrading their server - you did this for me within 24 hours of contacting you - thanks for your support
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(Support) - Posted 3 years ago
Hi Mike, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
Very good service
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(Support) - Posted 3 years ago
Hi Stephen, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 3 years ago
Many thanks for the swift response!
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(Support) - Posted 3 years ago
Hi Mandy, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Very helpful, solved the issue immediately and I really appreciated him talking me through the steps. Thanks
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(Support) - Posted 3 years ago
Hi Mark, Many thanks for your feedback and 5-star review. Kind regards, Cobweb
Posted 3 years ago
Cobweb is rated 4.8 based on 7,842 reviews