Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,842 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant Service to resolve my change of bank details”

Helpful Report

(Support) - Posted 3 years ago

Hi Mike, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Daniel Hoyland is always helpful and goes to great lengths to provide the best level of support.”

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(Support) - Posted 3 years ago

Hi Andrew, We are glad Daniel was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“The experience with Cobweb throughout the project was excellent. Adam H in particular was superb - his knowledge, flexibility and communication was outstanding. Wouldn't hesitate to use Cobweb again.”

Helpful Report

(Service Addition) - Posted 3 years ago

Hi Mike, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Very helpful. Thanks for your help and quick response to rectifyZ”

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(Support) - Posted 3 years ago

Hi Lorna, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“My query was dealt with quickly & efficiently”

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(Support) - Posted 3 years ago

Hi, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided.  If there is anything else we can help you with then please do contact us. Kind regards, Cobweb

Posted 3 years ago

“Great job, very helpful & proactively helped fix issues we experienced along the way, David”

Helpful Report

(Service Addition) - Posted 3 years ago

Hi, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“A very good all round service was provided.”

Helpful Report

(Service Addition) - Posted 3 years ago

Hi John, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Took ages and communication/updates were not forthcoming.”

Helpful Report

(Support) - Posted 3 years ago

Hi Your feedback is anonymous, and will remain so, but should you wish to discuss further please do not hesitate to contact Customer Relations on 0345 223 9000, Option 3, Option 2. Regards, Cobweb

Posted 3 years ago

“Good fast support and turn around”

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(Support) - Posted 3 years ago

Hi Alistair Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 3 years ago

“excellent service, as always!!”

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(Support) - Posted 3 years ago

Hi Paul, Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 3 years ago

“Excellent knowledge and speedy resolution.”

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(Support) - Posted 3 years ago

Hi That's good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“The problem lay with the other system, not with 365 - as both I and your support person suspected it did.”

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(Support) - Posted 3 years ago

HI Nick Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Excellent”

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(Support) - Posted 3 years ago

Hi Justin That's great to hear - thank you for taking the time to provide a review. Regards, Cobweb

Posted 3 years ago

“As always if I ever have to phone you up it is a quick reply with someone who knows what they are talking about. Never has a problem not been resolved thank you keep up the good work.”

Helpful Report

(Support) - Posted 3 years ago

Hi Peter We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 3 years ago

“Excellent!”

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(Service Addition) - Posted 3 years ago

Hi Oliver That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“The issue with Microsoft,which appears to have arisen as a result of poos communication with customers,was resolved successfully by your staff. The service I received was excellent with much patience by excellent support work. Thank you, David Roberts”

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(Support) - Posted 3 years ago

Hi Tony Thank you for your 5 star review. Regards, Cobweb

Posted 3 years ago

“Such prompt professional staff are an absolute asset and should definitely get a pay rise !!”

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(Support) - Posted 3 years ago

Hi John Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great team work. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 3 years ago

“It got the job done.”

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(Support) - Posted 3 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Good job, but responses could have been faster.”

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(Support) - Posted 3 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 3 years ago

“Elliott swiftly and efficiently fixed the problem on a Saturday afternoon”

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(Support) - Posted 3 years ago

Hi William Thank you for your review and feedback for Elliott. Regards, Cobweb

Posted 3 years ago

Cobweb is rated 4.8 based on 7,842 reviews