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Cobweb Reviews

4.8 Rating 7,842 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I contacted Cobweb to change the date that the direct debit was taken. It was resolved very quicky and painlessly. Thanks to Dave for all his help
Helpful Report
(Support) - Posted 3 years ago
Hi Thank you for your review and feedback for Dave. Regards, Cobweb
Posted 3 years ago
Great service
Helpful Report
(Support) - Posted 3 years ago
Hi Helena, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
Josh was very help full and fixed the problem and thank you for all your support
Helpful Report
(Support) - Posted 3 years ago
Hi Paul, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 3 years ago
Spoke with Josh who solved my problem in the minimum amount of time and spoke in a language which I could easily understand. Thank You.
Helpful Report
(Support) - Posted 3 years ago
Hi Chris, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Dealt with straight away as was time sensitive so thanks Josh!
Helpful Report
(Support) - Posted 3 years ago
Hi Lynsey Thank you for your review and feedback. Regards, Cobweb
Posted 3 years ago
Well done........
Helpful Report
(Support) - Posted 3 years ago
Hi, Thank you for your feedback. Kind regards, Cobweb
Posted 3 years ago
Very good experience
Helpful Report
(Support) - Posted 3 years ago
Hi Paul, Thank you for your 5 star review and feedback. Kind regards, Cobweb
Posted 3 years ago
Josh Lake sorted a tricky Excel freeze as fast as fly dropping from a Cobweb! Bravo Josh!
Helpful Report
(Support) - Posted 3 years ago
Hi Ash, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
awesome! Thansk Andy
Helpful Report
(Service Addition) - Posted 3 years ago
Hi, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Replied almost instantly with a fix that resolved the issue. Thanks Josh.
Helpful Report
(Support) - Posted 3 years ago
Hi John, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Thank you for service
Helpful Report
(Support) - Posted 3 years ago
Hi James, Many thanks for your feedback and 5-star review Kind regards, Cobweb
Posted 3 years ago
Having suffered several days when none of my equipment was working properly, I finally contacted Cobweb, hoping that I could be helped to retrieve all my missing emails on my iPad. I received calm and clear instructions and soon I was able to use my normal email account. All my missing emails flooded back. I am most grateful! Sylvia Alexander, esa@esaexander.co.uk.
Helpful Report
(Support) - Posted 3 years ago
Hi Sylvia, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
Quick and prompt service that resolved my issue
Helpful Report
(Support) - Posted 3 years ago
Hi Colin, Many thanks for your feedback and 5 star review. Kind regards, Cobweb
Posted 3 years ago
Great service early in the morning sorting out the problem
Helpful Report
(Support) - Posted 3 years ago
Hi Alistair, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind Regards, Cobweb
Posted 3 years ago
Very efficient. Sorted straight away. Excellent.
Helpful Report
(Support) - Posted 3 years ago
Hi Rod, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Every time I need to call Cobweb, they always without fail make every effort possible to resolve the problem. If only other companies could offer even half the level of service that Cobweb do, my life would be a lot easier. Hugh Andrews
Helpful Report
(Support) - Posted 3 years ago
Hi Hugh Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb
Posted 3 years ago
Seamless transition from old online spam and antivirus protection to Mimecast
Helpful Report
(Service Addition) - Posted 3 years ago
Hi Peter, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb
Posted 3 years ago
Andy, was sympathetic to our problem & worked 'out of the box' to help & fix it. Top job!
Helpful Report
(Service Addition) - Posted 3 years ago
Hi Vince, That's really good to hear - thank you for your review and feedback. kind regards, Cobweb
Posted 3 years ago
Prompt and very professional, found issue and resolved very quickly.
Helpful Report
(Support) - Posted 3 years ago
Hi Clive, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 3 years ago
excellent service
Helpful Report
(Support) - Posted 3 years ago
Hi Tim, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
Cobweb is rated 4.8 based on 7,842 reviews