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Cobweb Reviews

4.8 Rating 8,030 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Excellent Service as always
Helpful Report
(Support) - Posted 6 years ago
Hi Julie We are really pleased to hear that, thank you for your feedback. Kind regards Cobweb
Posted 6 years ago
Really helpful and quick to diagnose and fix
Helpful Report
(Support) - Posted 6 years ago
Hi Sean We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb
Posted 6 years ago
Reply and solution came immediately.
Helpful Report
(Support) - Posted 6 years ago
Hi Robert Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb
Posted 6 years ago
Very satisfied and impressed with the speed and efficiency of the service
Helpful Report
(Support) - Posted 6 years ago
Hi Jane We are really pleased to hear you were happy with the service provided by our support team. Please do let us know if you require anything further. Kind regards Cobweb
Posted 6 years ago
Very prompt efficient service.
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(Support) - Posted 6 years ago
Hi Christine That is great to hear, thank you for your feedback. Kind regards Cobweb
Posted 6 years ago
Fast with clear instructions. Thanks
Helpful Report
(Support) - Posted 6 years ago
Hi Lynsey Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb
Posted 6 years ago
Very speedy response, on a Saturday afternoon too, which resolved my issue quickly and with ease. Super impressed!
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(Support) - Posted 6 years ago
Hi Mark Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb
Posted 6 years ago
very helpful
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(Support) - Posted 6 years ago
Hi Thank you for your 5 star review. Kind regards Cobweb
Posted 6 years ago
Excellent support
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(Support) - Posted 6 years ago
Hi Kate That is fantastic to hear! Kind regards Cobweb
Posted 6 years ago
The implementation/transition and support from combination of Richard & Gary was excellent with good explanations and support. From my initial enquiry, message was forwarded to Sales - no one called back so I did have to chase. Once agreed, I then called to arrange the migration - thereafter all very well handled. I am not sure what is happening with the accounts/invoicing - I find them confusing.
Helpful Report
(Service Addition) - Posted 6 years ago
Hi Thank you for your feedback. Kind regards Cobweb
Posted 6 years ago
I called up, spoke to support and the orders were cancelled quickly.
Helpful Report
(Support) - Posted 6 years ago
Hi David We are glad to hear our support team was able to assist you. Kind regards Cobweb
Posted 6 years ago
Very swift response to deal with our issue
Helpful Report
(Support) - Posted 6 years ago
Hi Thank you for your 5 star review! Kind regards Cobweb
Posted 6 years ago
This service was all delivered efficiently online
Helpful Report
(Support) - Posted 6 years ago
Hi Nick We are pleased to hear that, have a great day! Kind regards Cobweb
Posted 6 years ago
Extremely thorough, and query resolved with sound reasoning and clarity.
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(Support) - Posted 6 years ago
Hi Sue Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb
Posted 6 years ago
Daniel expertise was insightful. He identified the fault and liaised with the third party to reach a solution to the problem. Without his help the matter would not have been resolved. Thank you.
Helpful Report
(Support) - Posted 6 years ago
Hi Naveed Thank you for your kinds words, we are delighted that you are pleased with the support provided by Daniel. Kind regards Cobweb
Posted 6 years ago
Quickly dealt with after phone call
Helpful Report
(Support) - Posted 6 years ago
Hi Stuart That is great to hear. Kind regards Cobweb
Posted 6 years ago
Very helpful support engineer. I'm not ecstatic about having to place orders through two different platforms at this time but I'm sure you will resolve this at some point. Thanks. Mandy
Helpful Report
(Support) - Posted 6 years ago
Hi Mandy Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb
Posted 6 years ago
Thanks Josh!
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(Support) - Posted 6 years ago
Hi James We are delighted to hear Josh was able to assist you. Kind regards Cobweb
Posted 6 years ago
It was a quick turn around, and a helpful fix.
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(Support) - Posted 6 years ago
Hi Mike That is great to hear. Kind regards Cobweb
Posted 6 years ago
Ask Toya why.
Helpful Report
(Support) - Posted 6 years ago
Cobweb is rated 4.8 based on 8,030 reviews