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Cobweb Reviews

4.8 Rating 8,030 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received a quick response within two hours of my initial email to the support inbox, with clear and concise instructions, including screen shots to enable the issue to be resolved. I have since had a follow up email to ensure everything is now working ok prior to the case being closed.”

Helpful Report

(Support) - Posted 6 years ago

Hi Sharon Thank you so much for your feedback, we are pleased our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

“really helpful and super speedy. thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi Angus That is brilliant to hear, thank you for taking the time to leave a review. Kind regards Cobweb

Posted 6 years ago

“Excellent, thank you Josh”

Helpful Report

(Support) - Posted 6 years ago

Hi Stephen We are happy to hear you were pleased with the support provided by Josh. Kind regards Cobweb

Posted 6 years ago

“Josh provided an efficient, no hassle solution to a minor operational issue on 365. Cobweb are good to deal with, friendly, business like, efficient.”

Helpful Report

(Support) - Posted 6 years ago

Hi Ash We are delighted to hear you were pleased with the support provided by Josh. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Very helpful and patient with a very frustrated client.Thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi Peter We are really pleased to hear our support team was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“1st class service”

Helpful Report

(Support) - Posted 6 years ago

Hi Steve That is fantastic to hear! Kind regards Cobweb

Posted 6 years ago

“Excellent support as ever.”

Helpful Report

(Support) - Posted 6 years ago

Hi Sue Thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“Pretty fair and work around was found even if this appears to be a bug”

Helpful Report

(Support) - Posted 6 years ago

Hi Paul Thank you for your review. We really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Called back when he said he would, sorted the problem, what more could one ask! Thanks Rory!”

Helpful Report

(Support) - Posted 6 years ago

Hi Lewis We are delighted to Rory was able to resolve your query, please do let us know if you require nay further assistance. Kind regards Cobweb

Posted 6 years ago

“Fast resolution”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“Orders processed quickly and competently.”

Helpful Report

(Support) - Posted 6 years ago

Hi John We are pleased to hear our support team was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Caring support with a smile”

Helpful Report

(Support) - Posted 6 years ago

Hi Oliver Thank you so much for your kind words, we are delighted to hear our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Resolved the problems quickly.”

Helpful Report

(Support) - Posted 6 years ago

Hi Lynsey That is great to hear! Thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Great support as always!”

Helpful Report

(Support) - Posted 6 years ago

Hi We are really pleased to hear that, thank you for my review. Kind regards Cobweb

Posted 6 years ago

“Superlative service Thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi We are delighted to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“the only issue I personally have is sometimes the language is too techy. I need to be treated like an idiot when it comes to IT.”

Helpful Report

(Support) - Posted 6 years ago

Hi Paula Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Quick easy support”

Helpful Report

(Support) - Posted 6 years ago

Hi Dawn Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“This team are truly fantastic”

Helpful Report

(Support) - Posted 6 years ago

Hi Julian Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“excellent service, well done”

Helpful Report

(Support) - Posted 6 years ago

Hi That is fantastic to hear! Thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Excellent patient service provided by Joshua”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for your kind words, please let us know if you require any further assistance. Kind regards Cobweb

Posted 6 years ago

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Cobweb is rated 4.8 based on 8,030 reviews