Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,196 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The support agent Josh was excellent, extremely knowledgeable and professional. A great job.”

Helpful Report

(Support) - Posted 11 months ago

Hi W, Thank you for your wonderful review! We're delighted to hear that Josh provided you with excellent support and showcased his knowledge and professionalism. Your feedback truly inspires us to continue delivering outstanding service! Best wishes, Team Cobweb

Posted 11 months ago

“Joshua was excellent today. Sorted my email intercept issue out very quickly and efficiently. Explained everything in plain English so was easy to understand. Been a delight!”

Helpful Report

(Support) - Posted 11 months ago

Hi Terry, Thank you for your fantastic review! We're thrilled to hear that Joshua was able to quickly resolve your email intercept issue and explain everything in plain English. Your kind words truly motivate us to keep delivering excellent service! Warm regards, Team Cobweb

Posted 11 months ago

“We suffered our first malicioius mail breach which was swiftly thwarted by Evans Cook. It was a new form of attack that bypassed Mimecast. Cobweb's security team excelled in getting us back up and running within an hour.”

Helpful Report

(Support) - Posted 11 months ago

Hi Ash, Thank you for your incredible review! We’re so pleased to hear that our team was able to swiftly address the malicious mail breach and get you back on track in no time. Your trust in our expertise is greatly appreciated, and we’re always here to support you with the highest level of security! Warm regards, Team Cobweb

Posted 11 months ago

“I had a simple request and i was emailed within a few minutes and the request was dealt with straight away.”

Helpful Report

(Support) - Posted 11 months ago

Hi Fred, Thank you for your great review! We're so pleased to hear that your request was handled swiftly and efficiently. Your satisfaction means the world to us, and we're always here to help! Warm regards, Team Cobweb

Posted 11 months ago

“Efficient and secure”

Helpful Report

(Support) - Posted 11 months ago

Hi Michael, Thank you for your wonderful review! We're delighted to hear that you found our service efficient and secure. Your confidence in us fuels our commitment to providing top-notch support every day! Warm regards, Team Cobweb

Posted 11 months ago

“Whenever I have an issue and need to call the technical support team at Cobweb, I get exemplary service. Thanks guys!”

Helpful Report

(Support) - Posted 11 months ago

Hi Yvonne, Thank you so much for your fantastic review! We're thrilled to hear that our technical support team consistently provides you with exemplary service. Your feedback inspires us to keep striving for excellence in everything we do! Warm regards, Team Cobweb

Posted 11 months ago

“Prompt, friendly, effective response. Very helpful and quickly resolved my issue with one of my linked email accounts.”

Helpful Report

(Support) - Posted 11 months ago

Hi Kirsten, Thank you for your kind words and fantastic review! We’re thrilled to hear that our team was able to help you quickly and effectively with your email account issue. Your satisfaction is our top priority, and your feedback truly motivates us to continue delivering great service! Warm regards, Team Cobweb

Posted 11 months ago

“Amazing customer service from Josh!”

Helpful Report

(Support) - Posted 11 months ago

Hi Steve, Thank you so much for your fantastic review! We're thrilled to hear that Josh provided you with amazing customer service. Your kind words mean the world to us and motivate us to keep delivering the best experience possible! Warm regards, Team Cobweb

Posted 11 months ago

“Very prompt and efficient service, thank you.”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your wonderful review! We're pleased to hear that you found our service prompt and efficient. Your feedback means a lot to us and encourages us to keep up the good work! Warm regards, Team Cobweb

Posted 11 months ago

“Helpful and Swift”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your great review! We’re glad to hear you found our service helpful and swift. Your feedback keeps us motivated to provide an even better experience for all our customers! Warm regards, Team Cobweb

Posted 11 months ago

“Very helpful and proactive in finding a solution”

Helpful Report

(Support) - Posted 11 months ago

Hi Nikolas, Thank you for your wonderful review! We’re thrilled to hear that you found our team helpful and proactive in finding a solution. Your feedback inspires us to continue striving for excellence! Warm regards, Team Cobweb

Posted 11 months ago

“Always good service”

Helpful Report

(Support) - Posted 11 months ago

Hi James, Thank you for your great review! We're delighted to hear that you consistently receive good service. Your kind words motivate us to keep providing the best experience possible! Warm regards, Team Cobweb

Posted 11 months ago

“Excellent support”

Helpful Report

(Support) - Posted 11 months ago

Hi David, Thank you for your fantastic review! We're thrilled to hear that you found our support to be excellent. Your satisfaction is our top priority, and we’re here to help whenever you need us! Cheers, Team Cobweb

Posted 11 months ago

“Absolutely brilliant support, very patiently guided us to the solution.”

Helpful Report

(Support) - Posted 11 months ago

Hi Nigel, Thank you so much for your brilliant review! We're so glad to hear that our support team was able to guide you patiently to a solution. Your feedback truly means a lot to us, and we’re here for you whenever you need assistance! Best wishes, Team Cobweb

Posted 11 months ago

“Josh Lake was great”

Helpful Report

(Support) - Posted 11 months ago

Hi Adrian, Thank you so much for your amazing review! We're thrilled to hear that Josh made a positive impression on you. Your feedback is truly appreciated, and we're always here to assist you! Warm regards, Team Cobweb

Posted 11 months ago

“My issue was responded to and actioned very quickly and efficently.”

Helpful Report

(Support) - Posted 11 months ago

Hi Vicky, Thank you for your wonderful review! We're delighted to hear that your issue was handled quickly and efficiently. Your feedback is incredibly important to us, and we’re always here to help! Warm regards, Team Cobweb

Posted 11 months ago

“Josh lake is a true professional. Fabulous. Full of solutions. Thank you!”

Helpful Report

(Support) - Posted 11 months ago

Hi Michelle, Thank you for your fantastic review! We're thrilled to hear that Josh provided you with professional service and effective solutions. Your kind words mean a lot to us, and we're here to help whenever you need! Warm regards, Team Cobweb

Posted 11 months ago

“Smooth onboarding process, although GoDaddy did chuck a spanner in the works by closing my email account.”

Helpful Report

(Service Addition) - Posted 11 months ago

Hi Anwar, Thank you for your fantastic review! We're glad to hear that the onboarding process went smoothly for you. We're sorry to hear about the issue with GoDaddy; it can certainly be frustrating. Your feedback is valuable, and we appreciate you taking the time to share your experience! Warm regards, Team Cobweb

Posted 11 months ago

“I spoke with Michael today who was exremely helpful and really set my mind at rest. I have always found the technical guys so lovely which is very rare in customer service these days i have found with most companies. He was able to sort things out for me in a very timely manner.”

Helpful Report

(Support) - Posted 11 months ago

Hi Angela, Thank you for your amazing review! We’re thrilled to hear that Michael was able to assist you so effectively and that you found our team to be lovely. We truly appreciate your kind words, and your feedback inspires us to keep providing exceptional service! Warm wishes, Team Cobweb

Posted 11 months ago

“Very efficient service”

Helpful Report

(Service Addition) - Posted 11 months ago

Hi Adrian, Thank you for your wonderful review! We're so glad to hear that you found our service efficient. Your feedback is greatly appreciated and inspires us to keep up the great work! Best wishes, Team Cobweb

Posted 11 months ago

Cobweb is rated 4.8 based on 8,196 reviews