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Cobweb Reviews

4.7 Rating 7,655 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service from Josh Puddick!”

Helpful Report

(Support) - Posted 9 months ago

Hi Nimesh, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“Michael was briilant and very patient. Thanks !!”

Helpful Report

(Support) - Posted 9 months ago

Hi Val, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Michael. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“helpline worked seemlessly and got me back up an running quickly”

Helpful Report

(Support) - Posted 9 months ago

Hi Michael, That's really good to hear - thank you for your review and feedback. Kind regards Cobweb

Posted 9 months ago

“excellance service”

Helpful Report

(Support) - Posted 9 months ago

Hi Colin, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 9 months ago

“A quick call back and everything was resolved quickly following a Microsoft problem over the weekend.”

Helpful Report

(Support) - Posted 9 months ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“Just the most calm and knowledgeable people… I call up with an issue (hating Microsoft- I’m an Apple girl) and the support techs are brilliant 🤩… patiently talking me through to solution”

Helpful Report

(Support) - Posted 9 months ago

Hi Kim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“DEalt with a complex issue (to me) very quickly and effectively”

Helpful Report

(Support) - Posted 9 months ago

Hi David, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 9 months ago

“Very helpful and understanding. Problem sorted in quick time.”

Helpful Report

(Support) - Posted 9 months ago

Hi Hugh, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“the phona was answered quickly. instructions were given calmly and clearly which was good as it involved two devices and multiple apps. Followed instructions to resolve issue. thank you.”

Helpful Report

(Support) - Posted 9 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“Clear and concise description of the issue. Excellent level of help and guidance to reconnect. The friendly and efficient help was much appreciated.”

Helpful Report

(Support) - Posted 9 months ago

Hi Mike, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 9 months ago

“After 3 calls in 24 hours we managed to crack the issue. All v helpful people on the calls”

Helpful Report

(Support) - Posted 9 months ago

Hi Edward, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 9 months ago

“As always very helpful support , delivered in a very positive and courteous manner to a non expert like me”

Helpful Report

(Support) - Posted 9 months ago

HI Alex, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“Evan was very clear, consise & patient & helpful in resolving the issue remoteley. He providing excellent customer service”

Helpful Report

(Support) - Posted 9 months ago

Hi Richard, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Evan. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 9 months ago

“Great help thank you”

Helpful Report

(Support) - Posted 9 months ago

Hi Marc, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“Faster to respond than I was to follow new instructions.”

Helpful Report

(Support) - Posted 9 months ago

Hi Amanda, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“Can’t say more than very good”

Helpful Report

(Support) - Posted 9 months ago

Hi Anthony, We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“good support but slow response time - had to chase”

Helpful Report

(Support) - Posted 9 months ago

Hi Andy, Thank you for your feedback and 4-star review. Kind regards Cobweb

Posted 9 months ago

“Support I received was first class.”

Helpful Report

(Support) - Posted 9 months ago

Hi Gary, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 9 months ago

“The technical assistance I received was excellent, and very understanding. The only criticism I might have is the very lengthy wait to get through to technical assistance.”

Helpful Report

(Support) - Posted 9 months ago

Hi Roy, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 9 months ago

“Checking fora security matter. Sorted by Ronnie fatser than a 10 Leg Spider from Maison Cobweb.”

Helpful Report

(Support) - Posted 9 months ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 9 months ago

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Cobweb is rated 4.7 based on 7,655 reviews