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Cobweb Reviews

4.7 Rating 7,655 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Resolved my issue very quickly.
Helpful Report
(Support) - Posted 9 months ago
Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Thanks - Mitchell was reassuring
Helpful Report
(Support) - Posted 9 months ago
Hi Ian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Mitchell and for your continued custom over the years. Kind regards Cobweb
Posted 9 months ago
Had a small problem syncing meeting provider formats which Ronnie sorted in a flash
Helpful Report
(Support) - Posted 9 months ago
Hi Ash, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronnie and thank you for your feedback. Kind regards Cobweb
Posted 9 months ago
Excellent follow up and ensures issues are resolved.
Helpful Report
(Support) - Posted 9 months ago
Hi David, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 9 months ago
Friendly, knowledgeable people completing work as agreed on time and budget.
Helpful Report
(Service Addition) - Posted 9 months ago
Hi Gareth, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
We are very happy with the support we have received. It is great to get a prompt responce - no delays on picking up the phone or responding to the reported issue.
Helpful Report
(Support) - Posted 9 months ago
Hi Lynda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Marc was very clear, helpful and undertaken swiftly. Thank you.
Helpful Report
(Support) - Posted 9 months ago
Hi Jacqueline, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind regards Cobweb
Posted 9 months ago
A Chancres Maxim Mutter
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 9 months ago
Very helpful and professional
Helpful Report
(Support) - Posted 9 months ago
Hi Kate, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb
Posted 9 months ago
very fast in resolving the problem
Helpful Report
(Support) - Posted 9 months ago
Hi Samantha, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb
Posted 9 months ago
Ronny is prompt reponse to my email and very helpful
Helpful Report
(Support) - Posted 9 months ago
Hi Yue, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb
Posted 9 months ago
Great support
Helpful Report
(Support) - Posted 9 months ago
Hi Kevin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Quick reliable.
Helpful Report
(Support) - Posted 9 months ago
Hi Max, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Very efficient
Helpful Report
(Support) - Posted 9 months ago
Hi Kieran, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 9 months ago
Excellent service
Helpful Report
(Service Addition) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 9 months ago
Great support from Ronny. Although I had IT experience in the past, at 78 I am out of touch and he took care to ensure we could resolve my problem.
Helpful Report
(Support) - Posted 9 months ago
Hi Christopher, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb
Posted 9 months ago
Prompt , efficient service!
Helpful Report
(Support) - Posted 10 months ago
Hi, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb
Posted 9 months ago
Josh is super helpful!
Helpful Report
(Support) - Posted 10 months ago
Hi Claire, We are glad Josh was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 10 months ago
satisfactory service and prompt response
Helpful Report
(Support) - Posted 10 months ago
Hi Chris, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 10 months ago
The experience was amazing - Vishal
Helpful Report
(Service Addition) - Posted 10 months ago
Hi James, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb
Posted 10 months ago
Cobweb is rated 4.7 based on 7,655 reviews