Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,196 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Prompt and helpful support. Thank you”

Helpful Report

(Support) - Posted 11 months ago

Hi Gaelle, Thank you for the kind words! We're so happy to hear that you found our support prompt and helpful. Your satisfaction is our top priority, and we’re here for you whenever you need us! Warm wishes, Team Cobweb

Posted 11 months ago

“Minimum 10 characters.”

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(Support) - Posted 11 months ago

Hi there, Thank you so much for your fantastic review! We're thrilled that you had a great experience with us. Your support means everything, and we look forward to serving you again in the future! Warm wishes, Team Cobweb

Posted 11 months ago

“The support was great, and super fast! I just think the instructions could have been clearer for me not to have to contact support in the first place.”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your constructive feedback! We're glad to hear that our support met your expectations. We appreciate your thoughts on the clarity of our instructions and will work on improving that aspect. Your input is invaluable to us, and we’re here to assist you anytime! Warm wishes, Team Cobweb

Posted 11 months ago

“Quick, practical and friendly response. Thank you.”

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(Support) - Posted 11 months ago

Hi Kirsten, Thank you for your wonderful review! We're delighted to hear that you received a quick and friendly response. Your positive feedback truly motivates us, and we're here to help anytime you need! Warm wishes, Team Cobweb

Posted 11 months ago

“This matter was resolved very quickly and information provided was good”

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(Support) - Posted 11 months ago

Hi Denise, Thank you for your positive review! We're glad to hear that everything was resolved quickly and that you found the information helpful. Your satisfaction means a lot to us, and we're always here to assist you! Warm wishes, Team Cobweb

Posted 11 months ago

“Great service as always 🌟 😊”

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(Support) - Posted 11 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed our service as always. Your happiness is our priority, and we’re here for you anytime you need us! Warm regards, Team Cobweb

Posted 11 months ago

“Quick and Resolved; can't ask for more than that!”

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(Support) - Posted 11 months ago

Hi Matthew, Thank you for your fantastic 5-star review! We're so pleased to hear that your experience was both quick and resolved. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warm regards, Team Cobweb

Posted 11 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had a positive experience. Your feedback means the world to us, and we’re always here to help whenever you need! Best wishes, Team Cobweb

Posted 11 months ago

“Great support from Chris :)”

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(Support) - Posted 11 months ago

Hi Kevin, Thank you for your amazing 5-star review! We're delighted to hear that Chris provided you with great support. Your satisfaction is what drives us, and we're always here to assist! Best wishes, Team Cobweb

Posted 11 months ago

“Cobweb are clearly very expert technically. They assisted with a Google Workspace migration to Microsoft and the transition has worked completely. My only negative comments are: 1 - there was a lot of technical work pushed back on myself as the consumer, such as changing DNS records etc, which was part of the service I expected Cobweb to do, as I'm not as technically expert as they are 2 - they billed up front for the entire amount before the job was complete and signed-off, which I didn't think was appropriate”

Helpful Report

(Service Addition) - Posted 11 months ago

Hi Howard, Thank you for your insightful 4-star review! We appreciate your recognition of our technical expertise, and we're glad the migration went smoothly. Your feedback regarding the DNS work and billing approach is invaluable. We strive to make transitions as seamless as possible, and we'll certainly take your comments into account to improve our processes in the future. Warm regards, Team Cobweb

Posted 11 months ago

“Had a MFA issue. Sorted. Quickly.”

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(Support) - Posted 11 months ago

Hi Tony, Thank you for your fantastic 5-star review! We're glad to hear we sorted out your MFA issue quickly. Your satisfaction is our priority, and we’re here to help! Cheers, Team Cobweb

Posted 11 months ago

“Really helpful resonse in plain language”

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(Support) - Posted 11 months ago

Hi Margaret, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our response helpful and in plain language. Your feedback encourages us to keep things clear and accessible! Warm regards, Team Cobweb

Posted 11 months ago

“Ronny C was faster than Bat Mhan on steroids chasing down this felonius monkey business across the mystic cobwebs of spida-land> Keep on Ronny C”

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(Support) - Posted 11 months ago

Hi Ash, Thank you for your electrifying 5-star review! We’re thrilled that Ronny C zoomed in faster than Bat Man to tackle that fruitful chaos across spida-land’s mystic realms. Your high-energy shoutout keeps us inspired to keep pushing boundaries! Best wishes, Team Cobweb

Posted 11 months ago

“Always competent quick service.”

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(Support) - Posted 11 months ago

Hi Hans, Thank you so much for your stellar 5-star review! We're thrilled to hear that you experienced our competent and quick service. Your support keeps us motivated to maintain our high standards! Warm regards, Team Cobweb

Posted 11 months ago

“First Class service from Ronny Chambers as always! Ronny really went over and beyond to assist me with today's enquiry and found a solution to the issue :)”

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(Support) - Posted 1 year ago

Hi Nimesh, Thank you for your fantastic 5-star review! We’re delighted to hear that Ronny provided you with first-class service and went above and beyond to assist with your enquiry. Your kind words truly motivate us to keep delivering excellent solutions! Warm regards, Team Cobweb

Posted 1 year ago

“I love Cobweb they rock”

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(Support) - Posted 1 year ago

Hi Charles, Thank you for your awesome 5-star review! We're so glad to hear that you love Cobweb. Your support means the world to us and keeps our team rocking! Best wishes, Team Cobweb

Posted 1 year ago

“Excellent service, understood our needs and acted quickly.”

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(Support) - Posted 1 year ago

Hi Amelia, Thank you for your fantastic 5-star review! We're thrilled to hear that our team understood your needs and acted quickly. Your wonderful feedback inspires us to continually provide excellent service. Warm regards, Team Cobweb

Posted 1 year ago

“Josh quickly assisted to put a solution in place, fantastic response time!”

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(Support) - Posted 1 year ago

Hi Clement, Thank you for your amazing 5-star review! We're so pleased to hear that Josh was able to assist you quickly. Your feedback is incredibly encouraging and motivates us to maintain our excellent response times! Best wishes, Team Cobweb

Posted 1 year ago

“Minimum 10 characters.”

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(Support) - Posted 1 year ago

Hi there, Thank you so much for your stellar 5-star review! We're delighted to hear that you enjoyed your experience with us. Your support and kind words motivate us to continue providing the best service possible! Best wishes, Team Cobweb

Posted 1 year ago

“Super fast response - thank you Mike”

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(Support) - Posted 1 year ago

Hi Mike, Thank you for your wonderful 5-star review! We're so glad to hear that you experienced a super fast response. Your positive feedback means the world to us and drives us to keep delivering speedy service! Warm regards, Team Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,196 reviews