Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,651 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always available and understanding of my IT incapabilities. Any problems always solved.”

Helpful Report

(Support) - Posted 4 months ago

Hi Hugh, Thank you for your fantastic 5-star review! We’re thrilled to hear that our team has been available and understanding of your IT needs. It’s our pleasure to solve any issues you may face, and your support encourages us to keep striving for excellence! Warm regards, Team Cobweb

Posted 4 months ago

“Evan was very helpful in assisting us with our issue. Although the issue was not caused by Cobweb or their systems he advised what steps are available to us to resolve the issue and has been following up weekly with deadline dates and clear explanations of the processes.”

Helpful Report

(Support) - Posted 4 months ago

Hi Sarah, Thank you for your wonderful 5-star review! We're thrilled to hear that Evan was able to assist you and provide clarity during your situation. Your feedback means a lot to us, and we’re committed to maintaining the same level of support. Warm regards, Team Cobweb

Posted 4 months ago

“Marc is efficient and helpful”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thank you for your amazing 5-star review! We’re so pleased to hear that Marc was efficient and helpful in assisting you. Your kind words inspire us to continue providing great support! Warm regards, Team Cobweb

Posted 4 months ago

“Thank you to the Cobweb team. I appreciate your sense of urgency to respond and fix my technical challenge so quickly. Michael provided a great source of knowledge and awesome attitude! I also value Richard French, project Mgr for Somerset, also reached out to get involved.”

Helpful Report

(Support) - Posted 4 months ago

Hi Richard, Thank you for your fantastic 5-star review! We’re delighted to hear that our team, especially Michael and Richard French, could assist you so effectively. Your appreciation fuels our commitment to providing prompt and knowledgeable support! Warm regards, Team Cobweb

Posted 4 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 4 months ago

Hi Sarah, Thank you for your incredible 5-star review! We're so happy to hear that you had a great experience with our team. Your support truly motivates us to keep delivering excellent service! Warm regards, Team Cobweb

Posted 4 months ago

“Great service and very professional team. Support was quick and comprehensive Thanks”

Helpful Report

(Support) - Posted 4 months ago

Hi Mark, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our service quick and professional. Your feedback is incredibly valuable to us and drives our team to keep up the great work! Warm regards, Team Cobweb

Posted 4 months ago

“Very efficient & resolved the issue!”

Helpful Report

(Support) - Posted 4 months ago

Hi Hunter, Thank you for your amazing 5-star review! We're thrilled to hear that we could help resolve your issue efficiently. Your feedback means so much to us and motivates our team to keep delivering great service! Warm regards, Team Cobweb

Posted 4 months ago

“Fantastic support, completed with diligence.”

Helpful Report

(Support) - Posted 4 months ago

Hi Kim, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our support diligent and helpful. Your kind words inspire us to continue providing top-notch service! Warm regards, Team Cobweb

Posted 4 months ago

“Email sync issue, really helped resolve. Thank you :)”

Helpful Report

(Support) - Posted 4 months ago

Hi Martin, Thank you for your fantastic 5-star review! We're delighted to hear that we were able to resolve your email sync issue effectively. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team Cobweb

Posted 4 months ago

“Ronny was very patient and helpful. Issue fully resolved. Thanks again.”

Helpful Report

(Support) - Posted 4 months ago

Hi Denis, Thank you for your wonderful 5-star review! We're so glad to hear that Ronny was able to assist you patiently and resolve your issue. Your appreciation means a lot to us and fuels our commitment to providing top-notch service! Warm regards, Team Cobweb

Posted 4 months ago

“Extremely quick, professional - and friendly - service.”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi Richard, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced our quick, professional, and friendly service. Your feedback truly motivates us to keep delivering the best possible experience! Warm regards, Team Cobweb

Posted 4 months ago

“good!!!!!!”

Helpful Report

(Support) - Posted 4 months ago

Hi Driss, Thank you for your great 4-star review! We're happy to hear that you had a positive experience with us. Your feedback is valuable and motivates us to strive for that perfect 5-star rating in the future! Warm regards, Team Cobweb

Posted 4 months ago

“Very knowledgeable and heloful”

Helpful Report

(Support) - Posted 4 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're delighted to hear that you found our team knowledgeable and helpful. Your positive feedback encourages us to continue offering the best support possible! Warm regards, Team Cobweb

Posted 4 months ago

“Excellent support as always!”

Helpful Report

(Support) - Posted 4 months ago

Hi Andrew, Thank you for your fantastic 5-star review! We’re so pleased to hear that our support continues to meet your expectations. Your kind words truly inspire us to maintain our dedication to excellent service! Warm regards, Team Cobweb

Posted 4 months ago

“The Cobweb team always provide great, friendly and efficient support. On this occasion, Marc Hughes was really helpful. Definitely 5 star.”

Helpful Report

(Support) - Posted 4 months ago

Hi Neill, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with our team, and we're especially glad Marc was able to assist you. Your kind words motivate us to keep delivering friendly and efficient support! Warm regards, Team Cobweb

Posted 4 months ago

“Good and its Proactive”

Helpful Report

(Support) - Posted 5 months ago

Hi there, Thank you for your impressive 5-star review! We're excited to hear that you find our service both good and proactive. Your support means a lot to us and drives us to keep improving! Warm regards, Team Cobweb

Posted 5 months ago

“Great support.”

Helpful Report

(Support) - Posted 5 months ago

Hi Zak, Thank you for your stellar 5-star review! We're delighted to hear that you found our support great. Your feedback inspires us to keep providing top-notch service! Warm regards, Team Cobweb

Posted 5 months ago

“Cobweb are great in resolving this issue which I had struggled with for most of the morning service 5 star has always”

Helpful Report

(Support) - Posted 5 months ago

Hi James, Thank you so much for your fantastic 5-star review! We're so glad to hear that our team was able to resolve the issue you were facing. Your feedback truly motivates us to continue delivering excellent service! Warm regards, Team Cobweb

Posted 5 months ago

“Very knowledgeable, helpful and polite.”

Helpful Report

(Support) - Posted 5 months ago

Hi Dawn, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our team knowledgeable, helpful, and polite. Your kind words encourage us to continue delivering great service! Warm regards, Team Cobweb

Posted 5 months ago

“Quick, friendly and understandable response from Josh.”

Helpful Report

(Support) - Posted 5 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Josh provided you with a quick, friendly, and understandable response. Your feedback truly means a lot to us and encourages our team to keep up the great work! Warm regards, Team Cobweb

Posted 5 months ago

Cobweb is rated 4.7 based on 7,651 reviews