Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,277 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless transition from annual to monthly billing. No engineering involved as far as I am aware”

Helpful Report

(Service Addition) - Posted 3 years ago

HI Glyn, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“We had got into a bit of a muddle with you about Direct Debit payments, but Lauren understood the issue and corrected it, and was very friendly and helpful.”

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(Support) - Posted 3 years ago

Hi Richard, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Minimum 10 characters.”

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(Support) - Posted 3 years ago

Hi, Thank you for your 4 star review. Kind regards, Cobweb

Posted 3 years ago

“Josh Puddick and all the other technicians (bar Joshua Lake who was very rude and unhelpful) were superb and at least using your advanced tool you have finally discovered my missing SENT items however I have been complaining of this issue for many months if it hadn't been for Josh and Tanya who was so love I would have changed provider. so a final thank you !”

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(Support) - Posted 3 years ago

Hi Gillian, Thank you very much for taking the time to write this review.  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“friendly and efficient”

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(Support) - Posted 3 years ago

Hi Don Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 3 years ago

“Overall extremely smooth, with no major hiccups. Minor comment would be that there were a couple of steps where change happened before I had all of the information on what that change would be and how to brief my users. It resulted in some queries that I couldn't answer for a couple of hours, but not a major issue in the scheme of things. Given the risk that you break email delivery completely when implementing a system like this, I thought it went very smoothly overall.”

Helpful Report

(Service Addition) - Posted 3 years ago

Hi Adam Thank you for your review and feedback regarding the set up of your new service. Regards, Cobweb

Posted 3 years ago

“Overall good and quickly resolved”

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(Support) - Posted 3 years ago

Hi Stefano, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Alex tried is best to solve our problems. Thank you.”

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(Support) - Posted 3 years ago

Hi Brigitte Thank you for your review for Alex. Regards, Cobweb

Posted 3 years ago

“a bit delayed but all worked out inthe end”

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(Support) - Posted 3 years ago

Hi Julian, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Marc was a great help and sorted my issue out.”

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(Support) - Posted 3 years ago

Hi Mark, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“awesome! Thansk Andy”

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(Service Addition) - Posted 3 years ago

Hi, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“It got the job done.”

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(Support) - Posted 3 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Good job, but responses could have been faster.”

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(Support) - Posted 3 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 3 years ago

“Thanks a lot”

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(Support) - Posted 4 years ago

Hi Mark Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Thanks for your help”

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(Support) - Posted 4 years ago

Hi Thomas Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Knowledgeable and helpful team resolved my issue many thanks”

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(Support) - Posted 4 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 4 years ago

“Problem dealt with well”

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(Support) - Posted 4 years ago

Hi Malcolm, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb

Posted 4 years ago

“Good service”

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(Service Addition) - Posted 4 years ago

Hi Iftiker, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 4 years ago

“generally fast, with a detailed description of the cause and an outlook what to do to solve the problem or what to do to avoid this problem in future.”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb