Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,257 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual, your support assistant was polite, helpful and efficient”

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(Support) - Posted 3 years ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Good at chasing me! Thank you for your support”

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(Service Addition) - Posted 3 years ago

Hi Charlotte, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Good experience/support”

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(Support) - Posted 3 years ago

Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“thank you.”

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(Support) - Posted 3 years ago

Hi Pier, Thank you for your 4 star review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Hi. Our email stopped working on Wednesday. So we waited a couple of days and then we called Cobweb support who said POP was no longer supported? CW Support logged onto my colleague's PC and changed her Outlook to IMAP. I was told that my version of Outlook was too old and a newer version should be installed. However, today my email seems to be receiving and sending emails again!”

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(Support) - Posted 3 years ago

Hi David, That's good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Quick and easy once they are on the task/query.”

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(Support) - Posted 3 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“All fine thanks”

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(Service Addition) - Posted 3 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 3 years ago

“I already responded”

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(Support) - Posted 3 years ago

Hi Jane Thank you for your review. Regards, Cobweb

Posted 3 years ago

“Explained problem likely more to do w new Apple phone than cobweb. And offered more help if not.”

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(Support) - Posted 3 years ago

Hi Jane, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day. Kind regards, Cobweb

Posted 3 years ago

“Sent the request in mid afternoon and had a response early morning the next day. Took 5 minutes of answering my many questions and walking me through the process. Issue solved 100% quickly. The engineer was very polite, professional and friendly.”

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(Support) - Posted 3 years ago

Hi Gary, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“The migration was very good and Florian was also very good and a pleasure to work with. My complaint is that it took far too long - weeks - to migrate only 4 users. I realise there were technical difficulties coming over from GoDaddy, however, I'm sure they would have been surmounted a lot faster had we been a 400-user sign-up rather than a mere 4.”

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(Service Addition) - Posted 3 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Happy with resolution”

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(Support) - Posted 3 years ago

Hi, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards, Cobweb

Posted 3 years ago

“Happy with resoltion”

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(Support) - Posted 3 years ago

Hi, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards, Cobweb

Posted 3 years ago

“Issue resolved in minimum time”

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(Support) - Posted 3 years ago

Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“We are very pleased with the system. It is affording us multiple layers of protection from 2FA through to seemless running of Defender in the background with our existing antivirus. Having control over our devices combined with Bit Locker is really a very powerful option. Once the porocess is complete we will gradually ratchet up the security as we go eg limiting locations from which the system can be accessed.”

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(Service Addition) - Posted 3 years ago

Hi Simon, Thank you - we are pleased you were happy with set-up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“There was initially a mistake (the opposite to what I requested was carried out) but as soon as this was realised your staff pulled out all the stops and were incredibly apologetic and helpful and all was sorted to my satisfaction.”

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(Service Addition) - Posted 3 years ago

Hi Amanda, Thank you for taking the time to review Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Great service and problem was resolved”

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(Support) - Posted 3 years ago

HI, That's good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Good experience at every stage”

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(Support) - Posted 3 years ago

Hi, Good to hear, thank you for reviewing Cobweb and its great to hear you were pleased with the support provided. Kind regards, Cobweb

Posted 3 years ago

“All good especially as we were dealing with a 3rd party too”

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(Support) - Posted 3 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Quick to action”

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(Support) - Posted 3 years ago

Hi, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb

Posted 3 years ago

Cobweb is rated 4.7 based on 7,257 reviews