Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,046 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Very good support”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“excellent support”

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(Support) - Posted 6 years ago

Hi Edward That is great to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Fab Service as usual :o)”

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(Support) - Posted 6 years ago

Hi Julie We are so pleased to hear you are happy with the service provided by Cobweb. Thank you for taking the time to leave a review. Kind regards Cobweb

Posted 6 years ago

“The problem was resolved quickly. It would be good to have this information on the screens or in the FAQ, so I knew straight away what to do, rather than spending an hour clicking around the screens looking for what I'd missed.”

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(Support) - Posted 6 years ago

Hi David Thank you for your review, we really appreciate your feedback and will pass this on to the relevant team. Kind regards Cobweb

Posted 6 years ago

“Sound advice”

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(Support) - Posted 6 years ago

Hi That is great to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“As ever your support was excellent”

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(Support) - Posted 6 years ago

Hi Bruce We are delighted to hear you were pleased with the service provided by our support team, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“I have always received first-class service from cobweb and their support team when I have had a problem”

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(Support) - Posted 6 years ago

Hi James Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Regards, Cobweb

Posted 6 years ago

“No communication at all throughout the process, which was carried out over a ridiculously long period of time with no information whatsoever. Extremely poor.”

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(Service Addition) - Posted 6 years ago

Hi We are very sorry to hear your experience didn’t meet expectation on this occasion. Customer Relations will contact you shortly to gather your feedback. Regards, Cobweb

Posted 6 years ago

“Daniel has been an invaluable supporter.”

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(Support) - Posted 6 years ago

“excellent thank you”

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(Support) - Posted 6 years ago

Hi Nick Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Thanks for getting this provisioned so quickly. S.”

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(Support) - Posted 6 years ago

Hi Steve Thank you for your review and feedback. Kind regards, Cobweb

Posted 6 years ago

“Stephen was great, explained the problem and then solved it”

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(Support) - Posted 6 years ago

Hi Lylie That's really good to hear - thank you for your review and feedback for Stephen. Regards, Cobweb

Posted 6 years ago

“very very good”

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(Support) - Posted 6 years ago

Hi Grahaem That is great to hear! Thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Good handing our problem complicated by our getting our wires crossed.”

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(Support) - Posted 6 years ago

Hi Dexter We are delighted to hear our support team was able to assist you, thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“Excellent”

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(Support) - Posted 6 years ago

Hi Nick Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Ruben was excellent as usual”

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(Support) - Posted 6 years ago

Hi Simon We are happy to hear you were pleased with the support provided by Ruben. Kind Regards Cobweb

Posted 6 years ago

“Good service as always.”

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(Support) - Posted 6 years ago

Hi John We are really pleased to hear that, thank you for your review. Kind Regards Cobweb

Posted 6 years ago

“excellent response and in a timely fashion.”

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(Support) - Posted 6 years ago

Hi Anthony Glad to hear this, thank you for reviewing Cobweb. Regards,

Posted 6 years ago

“So far the service has been very good.”

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(New Customer) - Posted 6 years ago

Hi We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Very swift response”

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(Support) - Posted 6 years ago

Hi Rod Thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,046 reviews