Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,046 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Known problem but tricky to resolve as normally needs password reset info to be sent to my email, but the problem was with my email - Catch-22! Got sorted though with no hassle.”

Helpful Report

(Support) - Posted 6 years ago

Hi Neil Thank you for your review. We are really pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

“ALL GOOD THANKS”

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(Support) - Posted 6 years ago

Hi Richard Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“Request for a new email account fulfilled very quickly.”

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(Support) - Posted 6 years ago

Hi Henry That is great to hear, please do let us know if you require any further assistance. Kind regards Cobweb

Posted 6 years ago

“Declan has been very helpful dealing with this”

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(Support) - Posted 6 years ago

Hi Sue Thank you so much for taking the time to write a review, and are glad this has been resolved to your satisfaction by Declan. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Excellent Support.”

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(Support) - Posted 6 years ago

Hi Ivan Good to hear, thank you for reviewing Cobweb! Regards,

Posted 6 years ago

“quick response - escalation”

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(Support) - Posted 6 years ago

Hi Sotiris Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“....................”

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(Support) - Posted 6 years ago

Hi Joel Thank you for your review. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Fast effective support”

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(Support) - Posted 6 years ago

Hi Matt We are really pleased to hear that, thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“Ruben went out of his way to make this as simple and effective as possible. I am very frustrated that i lost access to my domain twice in three months but that is not his fault.”

Helpful Report

(Support) - Posted 6 years ago

Hi James Many thanks for your review and five star review for Ruben. Regards, Cobweb

Posted 6 years ago

“Great service and really easy to get all set up. Well done Andrew.”

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(Service Addition) - Posted 6 years ago

Hi Steven We are delighted to hear you were pleased with the support provide by Andrew, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Fixed the problem”

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(Support) - Posted 6 years ago

Hi Nick Thank you for taking the time to review Cobweb Regards,

Posted 6 years ago

“prompt and efficient”

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(Support) - Posted 6 years ago

Hi Nick That's really good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“excellent service, happy with diagnosis of problem and suggested resolution”

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(Support) - Posted 6 years ago

Hi Roland Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 6 years ago

“once Declan had found the issue we got it sorted in minutes.”

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(Support) - Posted 6 years ago

Hi Paul We are glad Declan was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“excellent service”

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(Support) - Posted 6 years ago

Hi Grahaem Thank you for your feedback and 5 star review Regards, Cobweb

Posted 6 years ago

“There is no internal communication between support, customer relations and finance !”

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(Support) - Posted 6 years ago

Hi Thank you for your feedback - as agreed, Customer Relations will call you to discuss your feedback further. Regards, Cobweb

Posted 6 years ago

“issue not resolved”

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(Support) - Posted 6 years ago

Hi We are very sorry to hear your experience did not meet expectation on this occasion , if you would like our Customer Relations team to investigate further please contact us on 0345 223 9000 or via email at customerrelations@cobweb.com Kind regards Cobweb

Posted 6 years ago

“Quick and efficient.”

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(Support) - Posted 6 years ago

Hi Charlie That is great to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Excellent support once again. Thank you very much”

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(Support) - Posted 6 years ago

Hi Ken We are really happy to hear you were pleased with the service provided by our support team. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Immediate answer to my problem and resolved online in 5 minutes. Great service!”

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(Support) - Posted 6 years ago

Hi Peter Many thanks for your review and five star review. Regards, Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,046 reviews