Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Josh was so pleasant and patient not least as I am not overly confident with IT issues plus have a dreadful Cold and Chest Infection! He explained everything and supported me right through until the issue was resolved. I would like his number on speed dial! Thank-you Josh”

Helpful Report

(Support) - Posted 2 years ago

Hi Nick, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Many thanks to Ronnie for quickly resolving my issue with Mimecast. great service”

Helpful Report

(Support) - Posted 2 years ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronnie and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“James went above and beyond to ensure my query was resolved - a problem created by another company that he stepped in to ensure my Cobweb service could be returned to normal - very happy with his input.”

Helpful Report

(Support) - Posted 2 years ago

Hi Laurence, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Thanks for getting the emails migrated over to Cobweb and up and running so quickly, much appreciated.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Nicola, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Alex replied to my support request almost immediately and sorted the issue, gave me clear instructions on what to do - and all fixed in less than an hour. Fantastic support and thank you very much Alex!”

Helpful Report

(Support) - Posted 2 years ago

Hi Carolyne, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Alex and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“Excellent support! Thank you Michael, Marc”

Helpful Report

(Support) - Posted 2 years ago

Hi Tim, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael & Marc and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Sorted out a problem for me that I thought would end up requiring a full removal and re-install of windows. Such a relief for me that it is now fully resolved and my emails are back up and running.”

Helpful Report

(Support) - Posted 2 years ago

Hi Victoria, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind regards Cobweb

Posted 2 years ago

“Josh was very very helpful and helped throughout the whole process that lasted 3 days. He called me back a few times as I have kindly asked him to. So all in all very happy with how he has helped me out!”

Helpful Report

(Support) - Posted 2 years ago

Hi, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“Josh has done an excellent job helping me with a Mimecast issue. Josh has done everything possible to help and even figured out the root cause. Excellent work”

Helpful Report

(Support) - Posted 2 years ago

Hi Stuart, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Josh. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 2 years ago

“James was very helpful.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 2 years ago

“Great service as usual”

Helpful Report

(Support) - Posted 2 years ago

Hi James, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Very helpful staff member resolved my problem quickly and ensured my system was working correctly.”

Helpful Report

(Support) - Posted 2 years ago

Hi Jackie, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“Support Team were extremely helpful and quick at responding with this ticket”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very pleased with the speed of response in the first instance and then how I was kept updated.”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Fast and positive”

Helpful Report

(Support) - Posted 2 years ago

Hi Brian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Evan provided the best support service I think we've ever received. Above and beyond helpful, instructions very clear and provided feedback really quickly. Absolutely perfect. Thank you.”

Helpful Report

(Support) - Posted 2 years ago

Hi Carolyne, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Evan and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“patient and understanding!”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Great support”

Helpful Report

(Support) - Posted 2 years ago

Hi Garth, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Problem dealt with straight away. Many thanks :)”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 2 years ago

“Great service”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews