Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,829 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Great. Quick response and I appreciated the personal telephone call to discuss my issuesmakes a change from other companies who send endless unhelpful email responses. Please keep the personal touch. Best regards.”

Helpful Report

(Support) - Posted 2 years ago

Hi Ian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“It took its time because the problem was not a everyday problem but the service guy was interested and solved the problem at last. Many Thanks for this Thomas Fritscher”

Helpful Report

(Support) - Posted 2 years ago

Hi Rob & Thomas, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“the issue was dealt with very quickly and very professionally by Mike”

Helpful Report

(Support) - Posted 2 years ago

Hi Paul, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Fantastic support over the issue we were having. Thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi Emma, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Thank you for your skill and patience in resolving the problem”

Helpful Report

(Support) - Posted 2 years ago

Hi James, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“James was patient and resolved my problem quickly.”

Helpful Report

(Support) - Posted 2 years ago

Hi Chris, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Lloyd and his team did a great job as the clever Spiders at Cobweb always do. We were an early adopter of Cobweb and are still happy customers decades later.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lloyd and our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards The Cobweb Spiders

Posted 2 years ago

“Alex has been a great help. Always very friendly and explains everything clearly. Also provides great KB articles which provides step by step instructions.”

Helpful Report

(Support) - Posted 2 years ago

Hi Dale, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Alex and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“Alex was fantastic and I appreciate his patience and multiple avenues explored to resolve my case.”

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(Support) - Posted 2 years ago

Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Alex and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Very professional, knowledgeable, friendly service. Our migration (for us) seemed complex (though probably not for Cobweb), but they took the time to listen to our concerns and where able to support us through the migration process. Hoping for the same for the ongoing support.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Tom, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Fantastic support from Mitchell this morning! Great service as always :)”

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(Support) - Posted 2 years ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Mitchell and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“FANTASTIC AND PROFESSIONAL”

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(Support) - Posted 2 years ago

Hi Melvin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 2 years ago

“Understood the issue and resolved very quickly”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Fast response. Thank you.”

Helpful Report

(Support) - Posted 2 years ago

HI Graham, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind regards Cobweb

Posted 2 years ago

“Good service, quick response”

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(Support) - Posted 2 years ago

Hi Gaetano, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Very speedy and Alex was very helpful. Thank you.”

Helpful Report

(Support) - Posted 2 years ago

Hi Phillip, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Alex. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Mitchell was very helpful and hopefully managed to resolve the issue.”

Helpful Report

(Support) - Posted 2 years ago

hi, We are glad Mitchell was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Excellent response and very quick resolution of the issue.”

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(Support) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 2 years ago

“Swift relevant response Blessings, Vince”

Helpful Report

(Support) - Posted 2 years ago

Hi Vince, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Michael was incredibly helpful in what could have been a critical situation. It’s greatly appreciated”

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(Support) - Posted 2 years ago

Hi Steve, We are glad Michael was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,829 reviews