Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,829 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Good service”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 2 years ago

“Speedy and helpful”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Great knowledgeable and quick to fix and help with issue.”

Helpful Report

(Support) - Posted 2 years ago

Hi Amanda, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Michael provided expert support and resolved my Outlook issue quickly and effectively. Very polite and very professional.”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Michael. Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“Great support from the team at Cobweb even though the issue was with another supplier, they went the extra mile to support us and get the issue resolved”

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(Support) - Posted 2 years ago

Hi Tim, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“We emailed a query across first thing in the morning and by the afternoon our issue had been resolved.”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Ronny Thanks for your help. The hardware is old 32 bit (but very good): the software is also old - it cost $7,000 (and is not replaceable) - however it earns £60K to £80k per annum and has done so for more than 20 years. I will use a 64 bit laptop for email. Regards Dr Ed Dr E Clymer EngD CEng MIM Emeritis professor of plastics engineering at Brunel University”

Helpful Report

(Support) - Posted 2 years ago

Hi Edmund, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronny. Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“Technician was quick and to the point and very helpful.”

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(Support) - Posted 2 years ago

Hi Mark, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“Its concerning when you face IT problems but the speed with which you made contact and Ronny's friendly professional approach resolved the issue, thank you Ronny and thank you Cobweb. Great service all round.”

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(Support) - Posted 2 years ago

Hi Lewis, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronny. Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“Working closer with very clever Spiders from Mars chez Cobweb to enhance the security of our mail system. Lots to learn but working well with Cobweb as a team”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Many thanks.”

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(Service Addition) - Posted 2 years ago

Hi Edward, Thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Minimum 10 characters.”

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(Support) - Posted 2 years ago

Hi, Thank you for your review. Kind Regards Cobweb

Posted 2 years ago

“Thank you.”

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(Support) - Posted 2 years ago

Hi Graham, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 2 years ago

“very fast response to the issue”

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(Support) - Posted 2 years ago

Hi Paul, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“James was most helpful, no fuss, identified the issue and dealt with it. Top marks thank you”

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(Support) - Posted 2 years ago

Hi Ray, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Very knowledgeable and worked tirelessly to resolve a challenging issue”

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(Support) - Posted 2 years ago

Hi Alex, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Josh very quickly solved all my issues. Pleasant and professional - and patient. His assistance this morning is very much appreciated”

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(Support) - Posted 2 years ago

Hi Patricia, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Josh and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“swift support”

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(Support) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 2 years ago

“Another fine mess sorted by the Clever Spiders at Cobweb”

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(Support) - Posted 2 years ago

Hi Ash, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Staff member who I spoke with on phone was very helpful and was able to explain all my options in manner I could understand. The staff member was very polite and i came away felling like I had received a very good service.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,829 reviews