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Cobweb Reviews

4.7 Rating 7,661 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
James Callan was extremely quick at resolving the issues we had with Outlook and Two Factor Verification.
Helpful Report
(Support) - Posted 2 years ago
Hi Richard Thank you for taking the time to provide a review for James. Regards, Cobweb
Posted 2 years ago
Some questions fell outside of coverage but overall quick reaction time
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(Support) - Posted 2 years ago
Hi Thank you for taking the time to provide a review. Regards, Cobweb
Posted 2 years ago
Always good and helpful speaking with someone who knows what they are doing :-) Very helpful and quick.
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(Support) - Posted 2 years ago
Hi Jass That's really great to hear - thank you for your review and feedback. Regards, Cobweb
Posted 2 years ago
Excellent service thanks
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(Support) - Posted 2 years ago
Hi James We really appreciate your review and feedback. Regards, Cobweb
Posted 2 years ago
thanks, super service!
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(Support) - Posted 2 years ago
Hi Claire That's great to hear. Thank you for your review. Regards, Cobweb
Posted 2 years ago
Adam and Sarah were both amazing in support
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(Service Addition) - Posted 2 years ago
Hi Anthony, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 2 years ago
Very helpful
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(Support) - Posted 2 years ago
Hi James, Thank you for your good review. Kind regards, Cobweb
Posted 2 years ago
Quick and clear advice given
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(Support) - Posted 2 years ago
Hi Tony, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 2 years ago
Always very quick to respond and resolve, thank you
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(Support) - Posted 2 years ago
Hi Chris, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb
Posted 2 years ago
Very prompt and helpful response.
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(Support) - Posted 2 years ago
Hi, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb
Posted 2 years ago
Mitchell was extremely helpful, patient and proactive. thank you
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(Support) - Posted 2 years ago
Hi, We are glad Mitchell was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 2 years ago
responsive, friendly, knowledgeable, efficient. All good.
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(Support) - Posted 2 years ago
Hi Nichole, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb
Posted 2 years ago
Alex was very proficient and quickly resolved the issue.
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(Support) - Posted 2 years ago
Hi Tom, We are glad Alex was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 2 years ago
...............
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(Support) - Posted 2 years ago
Hi Neil, Thank you for taking the time to review Cobweb. Kind regards, Cobweb
Posted 2 years ago
I would have expected your website hyperlinks to work.
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(Support) - Posted 2 years ago
Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com Kindest Regards Cobweb
Posted 2 years ago
very efficient and time responsive, very happy with the resolution
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(Support) - Posted 2 years ago
HI Simon, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 2 years ago
Great support as always!
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(Service Addition) - Posted 2 years ago
HI Sagan, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
I was very well looked after and the issue was swiftly resolved.
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(Support) - Posted 2 years ago
Hi Alexandra, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Cobweb tried to assist with a suspected malicious but your security system spotted it too, so SORTED!
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(Support) - Posted 2 years ago
Hi Ash, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 2 years ago
very helpfull and patient
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(Support) - Posted 2 years ago
Hi Nigel, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 2 years ago
Cobweb is rated 4.7 based on 7,661 reviews