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Cobweb Reviews

4.7 Rating 7,257 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Minimum 10 characters.
Helpful Report
(Support) - Posted 2 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 months ago
Solved our file share issue
Helpful Report
(Support) - Posted 2 months ago
Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 months ago
Becky was great 😊 Provided all the info i needed very quickly.
Helpful Report
(Support) - Posted 2 months ago
Hi, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Becky and for your continued custom over the years. Kind regards Cobweb
Posted 2 months ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 2 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 months ago
Quickly analysed and found the issue + solved it.
Helpful Report
(Support) - Posted 2 months ago
Hi Robert, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 months ago
Becky Rose and a fellow Cobweb member were quick and helpful following an accounts enquiry. Really appreicated the speed the enquiry was managed and the pleasant and efficient help that was given. 10/10 to you BOTH.
Helpful Report
(Support) - Posted 2 months ago
Hi Jennifer, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Becky & colleague and for your continued custom over the years. Kind regards Cobweb
Posted 2 months ago
Josh was really helpful when I was trying to access my Microsoft applications.
Helpful Report
(Support) - Posted 2 months ago
Hi Juliet, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Josh and thank you for your feedback. Kind regards Cobweb
Posted 2 months ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 2 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 months ago
Very efficient to resolve account update requirements
Helpful Report
(Support) - Posted 2 months ago
Hi Pauline, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 2 months ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 2 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 months ago
Thank you for your help Mitchell, the issue was resolved.
Helpful Report
(Support) - Posted 2 months ago
Hi Sara, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Mitchell and thank you for your feedback. Kind regards Cobweb
Posted 2 months ago
Quick response. Informative
Helpful Report
(Support) - Posted 2 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 months ago
As always support was very forthcoming and withiut judgement
Helpful Report
(Support) - Posted 2 months ago
Hi Lewis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 months ago
Eternally grateful for your fantastic service and your patience!
Helpful Report
(Service Addition) - Posted 2 months ago
Hi Nicky, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 months ago
Issue sorted very quickly by Alex
Helpful Report
(Support) - Posted 2 months ago
Hi Stewart, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Alex and thank you for your feedback. Kind regards Cobweb
Posted 2 months ago
As always excellent service from tech team which is much appreciated.
Helpful Report
(Support) - Posted 2 months ago
Hi Sue, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 months ago
Quick response fro Steve (Wallis) and solution in place
Helpful Report
(Support) - Posted 2 months ago
Hi Joey, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Steve and for your continued custom over the years. Kind regards Cobweb
Posted 2 months ago
Evan was very helpful and understanding
Helpful Report
(Support) - Posted 2 months ago
Hi Zoe, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind regards Cobweb
Posted 2 months ago
Thanks for investigating, good reply, happy to mark this as resolved.
Helpful Report
(Support) - Posted 2 months ago
HI Paul, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 2 months ago
All good. Thanks
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(Support) - Posted 2 months ago
Hi Adrian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb
Posted 2 months ago
Cobweb is rated 4.7 based on 7,257 reviews