Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,774 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Straightforward on boarding for ESU, comprehensive instructions provided and very easy to follow”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the onboarding for ESU was straightforward and the instructions were easy to follow. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“very helpful support from Reuban, thank you”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad Reuban could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Resolved quickly.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad it was resolved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Good support given and assisted with my problem in a professional manner”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you felt supported and that we assisted you in a professional manner. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Always quick to respond and reassure”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found the response quick and reassuring. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Excellent speed of response and understanding of the issue”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your kind words! We’re glad you found the speed of response and understanding of the issue excellent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“good, knowledgable and reliable response”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your kind words! We’re glad you found the response knowledgeable and reliable. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“The service is good”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your kind words! We’re glad the service is good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Thank you to Savannah and Alex, they did an exceptional job amending my records. Thank you Cobweb.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your kind words! We're thrilled Savannah and Alex could help with amending your records. If you need anything else, we're here. Warm regards, Team Cobweb

Posted 3 months ago

“Thank you very much Ronny for resolving my issue so quickly. Have a great day too.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your kind words! We’re thrilled to hear that Ronny could resolve your issue quickly. If you need anything else, we’re always here to help. Warm regards, Team Cobweb

Posted 3 months ago

“I needed a super quick turnaround of some particular licenses. The Cobweb folks turned it around and got us up and running. Great service.”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear we could get those licenses turned around quickly and get you up and running. Warm regards, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your review! Your satisfaction is incredibly important to us, and we’re always here to assist you with anything you need. Warm wishes, Team Cobweb

Posted 3 months ago

“I had what i thought was a complex query and found it hard to explain, but Michael soon grasped the issue and made arrangements to solve my problem within mnutes.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your amazing feedback! We're so glad that Michael was able to quickly understand your complex query and provide the help you needed. Your satisfaction is our top priority, and we’re here to assist you anytime. Warm wishes, Team Cobweb

Posted 3 months ago

“Excellent and fast support done efficient”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your fantastic review! We're so pleased to know that you found our support to be efficient and fast. Your satisfaction is our priority, and we’re always here to help. Warm wishes, Team Cobweb

Posted 3 months ago

“We have a tricky situation with a product and it required Cobweb to review in detail and give actions that show they have our interests taken into consideration. They have indeed done that and we are greatful!”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you so much for your kind words! We're thrilled to hear that we were able to address your situation with care and consideration. Your trust in us means a lot, and we’re here to support you whenever you need it. Warm regards, Team Cobweb

Posted 3 months ago

“replied every promptly and did what was needed. thankyou”

Helpful Report

(Support) - Posted 3 months ago

Hi Heather, Thank you for your wonderful review! We're delighted to hear that we responded promptly and met your needs. Your satisfaction means the world to us, and we appreciate your support. If there's anything else we can assist you with, please don’t hesitate to reach out! Warm regards, Team Cobweb

Posted 3 months ago

“Problem fixed quickly.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your incredible review! We’re pleased to hear that we were able to fix the problem quickly for you. Your feedback motivates us to continue providing top-notch service. If you need anything else, just reach out! Warm regards, Team Cobweb

Posted 3 months ago

“excellent service”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you experienced excellent service. Your kind words inspire us to keep delivering the best for our customers. If there’s ever anything more we can do for you, don’t hesitate to reach out! Warm regards, Team Cobweb

Posted 3 months ago

“Knowlegable, efficient and friendly”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you so much for your wonderful review! We're delighted to hear that you found our team knowledgeable, efficient, and friendly. Your positive experience means the world to us, and we’re always here to help with anything you need. Warm regards, Team Cobweb

Posted 3 months ago

“sorted immediately”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your amazing feedback! We're thrilled to hear that your issue was sorted out immediately. Your satisfaction is our top priority, and it's great to know we met your expectations so swiftly. If there's anything else we can assist you with, just let us know! Warm regards, Team Cobweb

Posted 3 months ago

Cobweb is rated 4.7 based on 7,774 reviews