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Cobweb Reviews

4.7 Rating 7,774 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Josh did a fantastic job of sorting this ticket”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Josh did a fantastic job sorting this ticket. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“fab service”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you enjoyed Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you’re enjoying Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Quick fix, thank you!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found Cobweb quick fix. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Helpful knowledgable person”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found Cobweb helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you enjoyed Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“very good and helpful on a quite complicated support issue”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found the support very good and helpful on a quite complicated issue. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very prompt and effective”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad you found us very prompt and effective. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Exctrmely helpful and knowledgeable technical support rep”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found our technical support rep extremely helpful and knowledgeable. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Quick and prompt response. Thank you”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found our response quick and prompt. If there’s anything else you need, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Always helpful and knowledgeable, there's a reason why we have been a customer of theirs for 15 years!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you’ve found us helpful and knowledgeable over the past 15 years. If there’s ever anything else you need, we’re here for you. Warm regards, Team Cobweb

Posted 2 months ago

“Very good service. Josh resolved my problem quickly.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad Josh resolved your problem quickly. We’ll pass along your thanks to Josh. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very patient and helpful agent. Sorted out my problem in a timely manner. Thank You”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the agent was patient and helped in a timely manner. We’ll pass along your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Great support by Chris”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the support from Chris was helpful. We’ll pass along your thanks to Chris. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very helpful, knowledgeable clear and friendly dialogue/instructions which resolved my problem quickly. Thank Michael for your help.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the dialogue and instructions were helpful and resolved your problem quickly. We’ll pass along your thanks to Michael. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very grateful for the time and patience to get a compromised and blocked account reinstated again. Couldn’t ask for any more. Thank you.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the time and patience taken to reinstate your compromised and blocked account met your expectations. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Short wait time Polite, fast, effective support responses to my queries including linking to my machine and seeing the error. A quick conversation with a colleague as RH is new in post and it was sorted. Well worth the cost of my custom and much appreciated”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found the wait short and our support polite, fast, and effective, and that the issue was sorted. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Always so quick. polite and professional”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found us quick, polite, and professional. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Rapid response, with a quick resolution. Excellent service.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the rapid response and quick resolution provided excellent service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“very helpful”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found Cobweb very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

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Cobweb is rated 4.7 based on 7,774 reviews