Login

Start Free Trial Are you a business? Click Here

Cobweb Reviews

4.7 Rating 7,558 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Josh was quick clear and concise. thank you”

Helpful Report

(Support) - Posted 3 months ago

Hi Anthony, Thank you for your fantastic 5-star review! We're thrilled to hear that Josh was quick, clear, and concise. Your feedback is greatly appreciated and inspires us to continue delivering exceptional service! Warm regards, Team Cobweb

Posted 3 months ago

“Chris informed us and did some additional investigation regarding the detection in our tenant and made sure to follow up to confirm that this (and other incidents) are resolved.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your wonderful 5-star review! We’re glad Chris could assist you with the investigation and follow-up. Your recognition of our efforts means a lot and encourages us to keep providing excellent support! Warm regards, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to know that our support was helpful and made the process easier for you. Your appreciation truly motivates us to keep delivering exceptional service! Warm regards, Team Cobweb

Posted 3 months ago

“Really helpful in sorting this out. Appreciate the support, which made the whole process much easier.”

Helpful Report

(Support) - Posted 3 months ago

Hi Ardie, Thank you for your amazing 5-star review! We're delighted to hear that our support made the process much easier for you. Your appreciation motivates us to keep providing top-quality assistance! Best wishes, Team Cobweb

Posted 3 months ago

“Resolved the issue quickly.”

Helpful Report

(Support) - Posted 3 months ago

Hi Anne, Thank you for your wonderful 5-star review! We're so glad to hear that we could resolve the issue for you quickly. Your kind words inspire us to continue delivering great support! Warm regards, Team Cobweb

Posted 3 months ago

“Josh was very informative about the data migration”

Helpful Report

(Support) - Posted 3 months ago

Hi James, Thank you for your fantastic 5-star review! We’re thrilled to hear that Josh was able to provide you with valuable information regarding the data migration. Your feedback means a lot to us and inspires our team to keep delivering top-notch support! Best wishes, Team Cobweb

Posted 3 months ago

“I contacted Cobweb because we had lost our emails, not because anything Cobweb had done. Josh understood my position and how urgent it was for us to get our emails back and quickly provided the MX records that I needed to resolve the issue. 10 out of 10 Cobweb and especially Josh.”

Helpful Report

(Support) - Posted 3 months ago

Hi Graham, Thank you so much for your glowing 5-star review! We're delighted to hear that Josh was able to assist you promptly and efficiently in recovering your emails. Your feedback truly motivates us to continue delivering exceptional support! Best wishes, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to know that our team was able to assist you effectively. Your appreciation for our service encourages us to keep up the great work! Warm regards, Team Cobweb

Posted 3 months ago

“Always responsive and efficient. Cannot ask more.”

Helpful Report

(Support) - Posted 3 months ago

Hi Bill, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our service responsive and efficient. Your satisfaction is our top priority, and we truly appreciate your kind words. Warm regards, Team Cobweb

Posted 3 months ago

“Another malicious mail sorted by Cobweb Support”

Helpful Report

(Support) - Posted 3 months ago

Hi Ash, Thank you for your amazing 5-star review! We’re pleased to hear that our Cobweb Support team effectively sorted the malicious mail for you. Your feedback motivates us to continue delivering exceptional service to our users. Warm regards, Team Cobweb

Posted 3 months ago

“Responded with little delay, providing clear advice.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that our response was timely and that you received clear advice. Your feedback encourages us to keep delivering the best support possible. Warm regards, Team Cobweb

Posted 3 months ago

“Josh went above and beyond the call of duty to assist me yesterday. As someone who suffers with anxiety, he was ever so calm and helpful. Thank you”

Helpful Report

(Support) - Posted 3 months ago

Hi Ammar, Thank you so much for your kind 5-star review! We’re delighted to hear that Josh provided such calm and helpful assistance during your visit. Your comfort and satisfaction are our top priorities, and it’s wonderful to know that our team made a positive difference for you. Warm regards, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi Taylor, Thank you for your wonderful 5-star review! We’re so happy to hear that you feel our service is top-notch. Your encouraging words inspire us to keep providing excellent support to all our customers. Best wishes, Team Cobweb

Posted 3 months ago

“excellent support as always”

Helpful Report

(Support) - Posted 3 months ago

Hi Andrew, Thank you for your amazing 5-star review! We’re so pleased to hear that you found our support to be excellent, as we always strive to provide the best for our customers. Your kind words truly motivate us to keep up the great work! Warm wishes, Team Cobweb

Posted 3 months ago

“Malicoius mail handlesefficeiently by Cobweb Support”

Helpful Report

(Support) - Posted 3 months ago

Hi Ash, Thank you for your outstanding 5-star review! We’re thrilled to hear that our support team was able to handle your concerns efficiently. Your feedback means the world to us and encourages us to keep up the great work. Warm wishes, Team Cobweb

Posted 3 months ago

“Reliable and professional supplier”

Helpful Report

(Support) - Posted 3 months ago

Hi Nick, Thank you for your fantastic 5-star review! We’re delighted to hear that you find us reliable and professional. Your positive feedback motivates us to keep delivering the high-quality service we strive for every day. Warm regards, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback inspires us to keep providing top-notch service! Warmest regards, Team Cobweb

Posted 3 months ago

“Efficient and knowledgeable.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We are so pleased to hear that you found our service efficient and knowledgeable. Your positive feedback is greatly appreciated and motivates us to keep delivering the best support possible. Warm regards, Team Cobweb

Posted 3 months ago

“I've been a Cobweb customer, and I have been very happy to introduce my clients to Cobweb, since the "Athene" days (so about thirty years or so) and have remained impressed throughout with their services and attitude towards customer support. In addition to reliability, Cobweb have gone above and beyond to provide "rescue" services to clients on more than one occasion. Cobweb's service offerings have been at the forefront of what is available at the time, and that, combined with excellent technical support when required, results in an outstanding service provider. Most recently, many thanks to Josh L for his support with some technical modifications I requested. The task was completed with prompt, helpful efficiency.”

Helpful Report

(Support) - Posted 3 months ago

Hi Andrew, Thank you for your amazing 5-star review! We’re thrilled to hear that you’ve been a loyal Cobweb customer for so many years and appreciate your referrals to your clients. Your support and trust in our services mean the world to us. We're also glad that Josh L was able to assist you with efficiency and expertise. Your continued confidence in us spurs us on to maintain the high standards we strive for. Warm regards, Team Cobweb

Posted 3 months ago

“Ronny rang on time and diligently answered every question we asked. Thank you, Ronny”

Helpful Report

(Support) - Posted 3 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're delighted to hear that Ronny was able to assist you promptly and thoroughly. Your appreciation means a lot to us, and we're always here to help! Best wishes, Team Cobweb

Posted 3 months ago

«
1
2
...
9
10
11
12
13
»

Cobweb is rated 4.7 based on 7,558 reviews