Login
Start Free Trial Are you a business? Click Here

Cobweb Reviews

4.7 Rating 7,256 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Quickly recognised the problem and fealt patiently with someone completely out of his depth.
Helpful Report
(Support) - Posted 1 week ago
Hi Graham, Thank you for your amazing 5-star review! We're so pleased to hear that our team was able to quickly recognize and address the issue at hand. Your kind words truly motivate us to keep providing the best support possible. We’re always here for you whenever you need assistance! Warm regards, Team Cobweb
Posted 1 week ago
Fast and efficient
Helpful Report
(Support) - Posted 1 week ago
Hi Lynsey, Thank you for your wonderful 5-star review! We're delighted to hear that you found our service fast and efficient. Your kind words motivate us to keep striving for excellence. We look forward to serving you again soon! Warm regards, Team Cobweb
Posted 1 week ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 1 week ago
Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found our service to be top-notch. Your feedback is truly appreciated, and it inspires us to keep delivering our best. We look forward to assisting you again soon! Warm regards, Team Cobweb
Posted 1 week ago
very competent and helpful
Helpful Report
(Support) - Posted 1 week ago
Hi Martin, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our team to be competent and helpful. Your feedback means a lot to us, and we’re always here to assist you whenever needed. Best wishes, Team Cobweb
Posted 1 week ago
Ronny was fantastic in assisting me in fixing my connection issues. Employee of the week!
Helpful Report
(Support) - Posted 1 week ago
Hi there, Thank you so much for your amazing 5-star review! We're thrilled to hear that Ronny was fantastic in helping you with your connection issues. We truly appreciate your recognition of his efforts—he's a gem! We can't wait to serve you again in the future. Warm regards, Team Cobweb
Posted 1 week ago
Very attentive and patient support staff
Helpful Report
(Support) - Posted 1 week ago
Hi Jim, Thank you so much for your wonderful 5-star review! We're delighted to hear that our support staff has been attentive and patient in assisting you. Your satisfaction means everything to us, and we appreciate your kind words. We look forward to helping you again in the future! Best wishes, Team Cobweb
Posted 1 week ago
Excellent service, couldn't ask for better technical support
Helpful Report
(Support) - Posted 1 week ago
Hi Grant, Thank you for your incredible 5-star review! We’re so glad to hear that you found our technical support to be excellent. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you again! Warm regards, Team Cobweb
Posted 1 week ago
Great support from Chris as usual :)
Helpful Report
(Support) - Posted 1 week ago
Hi Kevin, Thank you for your fantastic 5-star review! We’re thrilled to hear that Chris provided you with great support as always. Our team is dedicated to delivering top-notch service, and your compliments truly inspire us to keep it up! Cheers, Team Cobweb
Posted 1 week ago
Just wanted to say: Thank-you for all your assistance to date. I am incredibly impressed with the level of support, knowledge and professionalism you have provided us so far. Cobweb should be very happy to have you onboard! A VERY refreshing experience in a time where genuine human support is becoming a rarity. Keep up the good work!
Helpful Report
(Support) - Posted 2 weeks ago
Hi Gareth, Thank you for your glowing 5-star review! We're thrilled to hear that you’ve had such a positive experience with our support team. It’s truly rewarding to know that our commitment to professionalism and genuine human interaction has made a difference for you. We’ll definitely keep up the good work! Warm regards, Team Cobweb
Posted 1 week ago
Marc has been very helpful in liaising with our new provider
Helpful Report
(Support) - Posted 2 weeks ago
Hi Peter, Thank you for your fantastic 5-star review! We're delighted to hear that Marc was able to assist you effectively with your new provider. Our team is always here to help, and your kind words truly motivate us! Best wishes, Team Cobweb
Posted 1 week ago
As an 80 year old deaf & partially blind person with minimal tech knowledge the guys at Cobweb were understanding and patient as they helped me sort out my email problems. Thank you all so much
Helpful Report
(Support) - Posted 2 weeks ago
Hi Eileen, Thank you so much for your wonderful 5-star review! We’re so glad to hear that our team was able to assist you with your email problems. It's our goal to be understanding and patient with everyone, and your kind words mean the world to us! Warm wishes, Team Cobweb
Posted 1 week ago
BRILLIANT AS ALWAYS
Helpful Report
(Support) - Posted 2 weeks ago
Hi Paul, Thank you for your brilliant 5-star review! We're thrilled to hear that you consistently have a great experience with us. Your appreciation motivates us to keep delivering excellence! Best wishes, Team Cobweb
Posted 1 week ago
As always fantastic service leaving me to get on with running the business
Helpful Report
(Support) - Posted 2 weeks ago
Hi James, Thank you for your amazing 5-star review! We're thrilled to know that our service has allowed you to focus on running your business smoothly. Your support inspires us to keep delivering exceptional service! Warm regards, Team Cobweb
Posted 1 week ago
Focused solutioning and fast turnaround. Both Kieran Wallace & Michael Foster Reed are very solution oriented individuals.
Helpful Report
(Support) - Posted 2 weeks ago
Hi Manish, Thank you for your outstanding 5-star review! We’re delighted to hear that Kieran and Michael’s focused solutioning and speedy turnaround met your expectations. Your recognition of their efforts truly motivates us to keep delivering the best service possible! Warm regards, Team Cobweb
Posted 1 week ago
Very helpful person on the phone who patiently explained what Cobweb does for me.
Helpful Report
(Support) - Posted 2 weeks ago
Hi Brigitte, Thank you for your wonderful 5-star review! We’re delighted to hear that our team was able to assist you patiently and effectively. Your feedback inspires us to continue providing the best support possible! Warmest regards, Team Cobweb
Posted 1 week ago
Thanks for your help again, Cobweb. Ronny was responsive and directive from start to finish and resolved the issue quickly, with warmth and understanding (and patience!)
Helpful Report
(Support) - Posted 2 weeks ago
Hi Antonia, Thank you for your fantastic 5-star review! We’re so glad to hear that Ronny was responsive and understanding in resolving your issue. Your kind words truly motivate us to continue providing exceptional support! Warmest regards, Team Cobweb
Posted 1 week ago
We don't often have to get in touch with Cobweb but when we do, they are always extremely helpful, as they were on this occaision. Many thanks to Chris...
Helpful Report
(Support) - Posted 2 weeks ago
Hi Roger, Thank you for your amazing 5-star review! We're thrilled to hear that Chris was able to assist you and that our help met your expectations. It's always our pleasure to support you when needed! Warmest regards, Team Cobweb
Posted 1 week ago
Brilliant as usual!
Helpful Report
(Support) - Posted 2 weeks ago
Hi Sian, Thank you for your brilliant 5-star review! We're thrilled to know that we consistently meet your expectations. Your support truly motivates us to keep delivering the best! Warmest regards, Team Cobweb
Posted 1 week ago
Guys at Cobweb always deliver and are incredibly helpfull, with whatever our issue is. Cannot reccomend them enough.
Helpful Report
(Support) - Posted 2 weeks ago
Hi Peter, Thank you for your wonderful 5-star review! We're delighted to hear that our team is always there for you and that you find us helpful with your issues. Your recommendation truly means the world to us! Warmest regards, Team Cobweb
Posted 1 week ago
Mattew is very helpful to help me get my needed application installed which is essential for my daily work
Helpful Report
(Support) - Posted 2 weeks ago
Hi Joyce, Thank you for your fantastic 5-star review! We're so glad to hear that Mattew was able to assist you with your application installation. It’s wonderful to know that we could help support your daily work! Warmest wishes, Team Cobweb
Posted 1 week ago
Cobweb is rated 4.7 based on 7,256 reviews