Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,558 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always competent quick service.”

Helpful Report

(Support) - Posted 2 months ago

Hi Hans, Thank you so much for your stellar 5-star review! We're thrilled to hear that you experienced our competent and quick service. Your support keeps us motivated to maintain our high standards! Warm regards, Team Cobweb

Posted 2 months ago

“First Class service from Ronny Chambers as always! Ronny really went over and beyond to assist me with today's enquiry and found a solution to the issue :)”

Helpful Report

(Support) - Posted 2 months ago

Hi Nimesh, Thank you for your fantastic 5-star review! We’re delighted to hear that Ronny provided you with first-class service and went above and beyond to assist with your enquiry. Your kind words truly motivate us to keep delivering excellent solutions! Warm regards, Team Cobweb

Posted 2 months ago

“I love Cobweb they rock”

Helpful Report

(Support) - Posted 2 months ago

Hi Charles, Thank you for your awesome 5-star review! We're so glad to hear that you love Cobweb. Your support means the world to us and keeps our team rocking! Best wishes, Team Cobweb

Posted 2 months ago

“Excellent service, understood our needs and acted quickly.”

Helpful Report

(Support) - Posted 2 months ago

Hi Amelia, Thank you for your fantastic 5-star review! We're thrilled to hear that our team understood your needs and acted quickly. Your wonderful feedback inspires us to continually provide excellent service. Warm regards, Team Cobweb

Posted 2 months ago

“Josh quickly assisted to put a solution in place, fantastic response time!”

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(Support) - Posted 2 months ago

Hi Clement, Thank you for your amazing 5-star review! We're so pleased to hear that Josh was able to assist you quickly. Your feedback is incredibly encouraging and motivates us to maintain our excellent response times! Best wishes, Team Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you so much for your stellar 5-star review! We're delighted to hear that you enjoyed your experience with us. Your support and kind words motivate us to continue providing the best service possible! Best wishes, Team Cobweb

Posted 2 months ago

“Super fast response - thank you Mike”

Helpful Report

(Support) - Posted 2 months ago

Hi Mike, Thank you for your wonderful 5-star review! We're so glad to hear that you experienced a super fast response. Your positive feedback means the world to us and drives us to keep delivering speedy service! Warm regards, Team Cobweb

Posted 2 months ago

“Excellent service, as always. It never feels "corporate".”

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(Support) - Posted 2 months ago

Hi Tony, Thank you for your fantastic 5-star review! We're thrilled to hear that you appreciate our service and the personal touch we strive to maintain. Your kind words truly inspire us to keep delivering that unique experience! Warm wishes, Team Cobweb

Posted 2 months ago

“Great and quick response. Thank you Josh Lake. One happy customer.”

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(Support) - Posted 2 months ago

Hi Lisa, Thank you for your amazing 5-star review! We're thrilled to hear that you had a quick response and that Josh made your experience a happy one. Your satisfaction is our top priority, and your feedback truly brightens our day! Warm wishes, Team Cobweb

Posted 2 months ago

“Always an excellent service.”

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(Support) - Posted 2 months ago

Hi John, Thank you for your fantastic 5-star review! We're delighted to hear that you consistently find our service to be excellent. Your support and appreciation truly motivate us to keep up the good work! Warm regards, Team Cobweb

Posted 2 months ago

“Michael was extremely patient and talked through each step which made the process very straight forward. Thank you”

Helpful Report

(Support) - Posted 2 months ago

Hi Carol, Thank you for your wonderful 5-star review! We're so pleased to hear that Michael's patience and clear guidance made the process straightforward for you. Your kind words mean a lot to us and motivate our team to keep delivering great support! Warm regards, Team Cobweb

Posted 2 months ago

“very qick and efficient”

Helpful Report

(Support) - Posted 2 months ago

Hi Darren, Thank you for your excellent 5-star review! We're thrilled to know you found our service quick and efficient. Your satisfaction is our top priority, and we truly appreciate your feedback! Best wishes, Team Cobweb

Posted 2 months ago

“Michael was great thank you for supporting me on my issue.”

Helpful Report

(Support) - Posted 2 months ago

Hi Hussam, Thank you for your wonderful 5-star review! We're thrilled to hear that Michael was able to support you effectively with your issue. Your feedback means a lot to us, and we're always here to help! Warm regards, Team Cobweb

Posted 2 months ago

“Dealt with query quickly and efficiently”

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(Support) - Posted 2 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're so glad to hear that we could address your query quickly and efficiently. Your satisfaction is our priority, and we appreciate your feedback! Warm regards, Team Cobweb

Posted 2 months ago

“Many thanks for the assistance once again Oliver, was a great help!”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi Edward, Thank you for your wonderful 5-star review! We're delighted to hear that Oliver was able to assist you and make the process smoother for you. Your appreciation means a lot to us, and we're always here to help you whenever needed! Warm regards, Team Cobweb

Posted 2 months ago

“One of our email accounts got hacked which led to emails not being received. Josh immediatly knew what the issue was likley to be and resolved it super quick. We also had a few follow on queries to make sure our systems weren't compromised etc and Josh looked into it promptly and reassured us.”

Helpful Report

(Support) - Posted 2 months ago

Hi Natalie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Josh was able to quickly identify and resolve the issue with your email account. It's our priority to ensure your systems are secure and your concerns are addressed promptly. If you have any more questions in the future, don’t hesitate to reach out! Warm regards, Team Cobweb

Posted 2 months ago

“thanks evan”

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(Support) - Posted 2 months ago

Hi Glen, Thank you for your awesome 5-star review! We appreciate your kind words and are here to assist you whenever you need us. Your support truly motivates our team to keep delivering the best service possible! Warm regards, Team Cobweb

Posted 2 months ago

“Excellent prompt attention to our email issue”

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(Support) - Posted 2 months ago

Hi James, Thank you for your excellent 5-star review! We're so glad to hear that our prompt attention to your email issue made a positive impression. Your satisfaction is our priority, and we're always here to help! Warm regards, Team Cobweb

Posted 2 months ago

“Quick response which I am delighted with. Details given which are helpful. Seems strange that Mac Book 2017 can't carry latest version of OS and therefore can't host the teams app. Thanks”

Helpful Report

(Support) - Posted 2 months ago

Hi Theresa, Thank you for your insightful 5-star review! We're delighted to hear that our quick response and helpful details met your expectations. It can indeed be surprising how tech limits can affect app usage, but we're here to assist you with any further questions! Warm regards, Team Cobweb

Posted 2 months ago

“I do not have inhouse support. Cobweb has provided outstanding support.”

Helpful Report

(Support) - Posted 2 months ago

Hi Peter, Thank you for your fantastic 5-star review! We’re thrilled to hear that our support has been outstanding for you. Your feedback means the world to us and inspires us to keep delivering top-notch service! Warm regards, Team Cobweb

Posted 2 months ago

Cobweb is rated 4.7 based on 7,558 reviews