Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,277 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had several years of trouble free tech. I'm a senior and not techie in the slightest and when my Outlook Exchange started playing up I had to call the help line. I spoke with Rhys who patiantly took me through all sorts of action and after a shortwhils we had the matter sorted. Thank you Rhys. It has been many years, possibly 10, since I had to use the help line. I can assure everyone it hasn't changed - IT'S BRILLIANT!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad Rhys could help and that you’ve had many trouble-free years with the help line. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Lots of system changes”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad to hear you’re comfortable with the system changes. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“The 'phone was answered promptly and Josh resolved the problem with the minimum of fuss and delay.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad to hear Josh resolved the problem with the minimum of fuss and delay. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“really very helpful”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad to hear you found it really very helpful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad to hear from you and that you took the time to share feedback. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“The onboarding experience was smooth and easy. I would highly reccoment Cobweb!”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi Andrew, Thanks for your review. We’re glad the onboarding was smooth and easy, and that you’d highly recommend Cobweb. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Always responsive and straight to the point. They are an enormous help when we are managing demanding business needs, tight deadlines, and high-pressure situations.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad you found us responsive and helpful for demanding business needs, tight deadlines, and high-pressure situations. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Thank you Ben for a prompt service and quick resolution to my query”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad you found the service prompt and the resolution quick. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“very helpful! (I forgot to reply back my end, sorry I lost track of time) VERY GOOD THOUGH!!!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad you found it very helpful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Always so helpful and patient”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad you found us helpful and patient. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Superb response when my Authenticator app got stuck in a loop. Resolved within the hour. Perfect service.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad the Authenticator issue was resolved quickly and you had superb service. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“VERY HELPFUL - ALWAYS!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad you found it very helpful. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“very attentive person and problem solved quickly. Thank you”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad you found the person attentive and that the problem was solved quickly. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Patient expert help - Thanks”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad you found the expert help to be patient. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Great support from Chris. :)”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad to hear you had great support from Chris. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Very helpful as always. Totally professional.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad to hear you found us helpful and professional. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Resolved ticket quickly”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad the ticket was resolved quickly. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Really apprecaite the assistance!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad the assistance was helpful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Helpful and good comms as usual”

Helpful Report

(Support) - Posted 2 months ago

Hi Dominic, Thanks for your review. We're glad to hear that our help was helpful and the communications were as usual. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Rápido y eficiente”

Helpful Report

(Support) - Posted 2 months ago

Hola, Gracias por tu reseña. Nos alegra saber que fue rápido y eficiente. Si necesitas algo más, estamos aquí para ayudarte. Saludos cordiales, Team Cobweb

Posted 2 months ago

Cobweb is rated 4.8 based on 8,277 reviews