Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,257 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“vg vg vg vg vg”

Helpful Report

(Support) - Posted 1 month ago

Hi Margaret, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 1 month ago

“Always helpful staff, providing great advice and solutions”

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(Service Addition) - Posted 1 month ago

Hi Duncan, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 1 month ago

“Tricky issue to fix given the lack of information from Microsoft on the root cause. Cobweb staff always friendly, helpful, and determined to get it resolved!”

Helpful Report

(Support) - Posted 2 months ago

HI Tim, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 month ago

“Great service and very helpful.”

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(Support) - Posted 2 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 2 months ago

“Excellent Customer Service, as always!”

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(Support) - Posted 2 months ago

Hi Sue Thank you for taking the time to provide a review. Regards, Cobweb

Posted 2 months ago

“Very responsive & helpful. Thank you!”

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(Support) - Posted 2 months ago

Hi Martin Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

“I do find Cobwebs tech support excellent. They are patient with my lack of expertise and guide me thro the necessary processes to fix my problem with a sense of calm and understanding.”

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(Support) - Posted 2 months ago

Hi Peter We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 2 months ago

“Ronny was brilliant. Patient, helpful and knowledgeable”

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(Support) - Posted 2 months ago

Hi Barry Thank you for taking the time to provide a review for Ronny. Regards, Cobweb

Posted 2 months ago

“Fast relaible service.”

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(Support) - Posted 2 months ago

Hi Lynsey Thank for your review. Regards, Cobweb

Posted 2 months ago

“Great service and help from Ronnie, many thanks.”

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(Support) - Posted 2 months ago

Hi Toby Thank you for providing a review and feedback for Ronny, Regards, Cobweb

Posted 2 months ago

“Fast efficient service- thanks”

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(Support) - Posted 2 months ago

Hi Craig Thank you for taking the time to provide a review. Regards, Cobweb

Posted 2 months ago

“My emails did a disappearing truck from my iPhone although we’re still available on iPad and Mac desktop. I had tried virtually everything without success. The Conweb technician Ronny resolved the issue speedily, patiently (I’m a tech dinosaur) and cheerily! Great service, thank you.”

Helpful Report

(Support) - Posted 2 months ago

Hi Roger, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 2 months ago

“Thanks for the assist”

Helpful Report

(Support) - Posted 2 months ago

Hi Lewis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Great support.”

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(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

“Happy, thank you”

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(Support) - Posted 2 months ago

Hi Anwar, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Excellent service, technical skills and communication. Combined with excellent project management meant that we achieved all of our goals. Very highly reccomend Cbweb Professional Services Team.”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi Daniel, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Luckily I do not have to ring Cobweb often, but when I do the service is always excellent. Today was no exception.”

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(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 months ago

“When issues arise they are quick to respond and put right and in a friendly and professional way”

Helpful Report

(Support) - Posted 2 months ago

HI Chris, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Top notch, thank you.”

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(Support) - Posted 2 months ago

Hi Richard, Thank you so much for taking the time to write another review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Great service, issue resolved quickly - Thank you”

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(Support) - Posted 2 months ago

Hi Ben, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 2 months ago

Cobweb is rated 4.7 based on 7,257 reviews