Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you to Evan, very helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, We are glad Evan was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“The Authenticator app was a real nuisance to set up; hope i was the only one with real issues on it! All set now.”

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(Support) - Posted 2 years ago

Hi Hans, That's really good to hear it's all ready to go now- thank you for your review and feedback. Kind regards, Cobweb

Posted 2 years ago

“I learn (and need to learn) something each time i contact Support.”

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(Support) - Posted 2 years ago

Hi Hans, We are glad the Support team were able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Unfortunately i do not give feedback for each support interaction i have with Cobweb. This is my bad, because they are ALWAYS excellent. Yes, sometimes issues need more work (at my end usually) to sort out, but the support is always excellent. keep up the good work!”

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(Support) - Posted 2 years ago

Hi Hans, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“all good”

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(Support) - Posted 2 years ago

Hi Chris, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Sorted out a long term issue with Teams for me that had caused me to waste a lot of time and not show up to meetings on time. Thanks very much!”

Helpful Report

(Support) - Posted 2 years ago

Hi Matthew, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! kind regards, Cobweb

Posted 2 years ago

“Quick and efficient, excellent service.”

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(Support) - Posted 2 years ago

Hi, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb

Posted 2 years ago

“Good support as always.”

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(Support) - Posted 2 years ago

Hi, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb

Posted 2 years ago

“Very good customer service, and a quick response.”

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(Support) - Posted 2 years ago

Hi, Thank you for your 5 star review and feedback. Kind regards, Cobweb

Posted 2 years ago

“Very calm. good listener. Diagnosed the issue quickly. Stayed online till all fixed. Thank you”

Helpful Report

(Support) - Posted 2 years ago

Hi Simon, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb

Posted 2 years ago

“Excellent service as usual many thanks”

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(Support) - Posted 2 years ago

Hi Gary, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 2 years ago

“No 100% clear info provided without asking, same as no date was really agreed or communicated well.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi John, Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion. If you would like to discuss this further then please contact our customer relations team on 03333 234 934 or email customerrelations@cobweb.com Kindest Regards Cobweb

Posted 2 years ago

“Very speedy”

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(Support) - Posted 2 years ago

HI Chris, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Excellent support as ever.”

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(Service Addition) - Posted 2 years ago

Hi Greg, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 2 years ago

“Great customer service, thank you”

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(Support) - Posted 2 years ago

Hi David, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Very fast, Thank you”

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(Support) - Posted 2 years ago

Hi, Thank you for your 5 star review and feedback. Kind regards, Cobweb

Posted 2 years ago

“Great support”

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(Support) - Posted 2 years ago

Hi, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 2 years ago

“Mitchell was very speedy with his responses to both of my emails. The requests i made were actioned quickly and he has resolved my issue/request within 24 hrs. Great service.”

Helpful Report

(Support) - Posted 2 years ago

Hi Luke, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Many thanks for giving us such speedy help”

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(Support) - Posted 2 years ago

Hi Michael, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“awesome Mitchell”

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(Support) - Posted 2 years ago

Hi Harinder, We are glad Mitchell was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews