Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,837 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you for your support, it was very efficient.”

Helpful Report

(Support) - Posted 2 years ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Thanks as ever!”

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(Support) - Posted 2 years ago

Hi Simon, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Great communication with James! Thank you”

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(Support) - Posted 2 years ago

Hi, We are glad James was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Very helpful and professional”

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(Support) - Posted 2 years ago

Hi Graham, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“always responsive and friendly thank you”

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(Support) - Posted 2 years ago

Hi Sally, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 2 years ago

“Positive, professional, problem resolved”

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(Support) - Posted 2 years ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Mark got straight to the point, and sorted the issue, the way Cobweb staff do. That's,why they re our supplier of choice.”

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(Support) - Posted 2 years ago

Hi Ash, We are glad Marc was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Horrendous disruption to me and my colleagues.”

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(Service Addition) - Posted 2 years ago

Hi Simon, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com Kindest Regards Cobweb

Posted 2 years ago

“Excellent service”

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(Support) - Posted 2 years ago

Hi Nick, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Excellent support, as usual from Chris. Customer very happy with the result.”

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(Support) - Posted 2 years ago

Hi Garth, We are glad Chris was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“simple request well handled (as always) thanks”

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(Support) - Posted 2 years ago

Hi Hans, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided.  If there is anything else we can help you with then please do contact us. Kind regards, Cobweb

Posted 2 years ago

“good service”

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(Support) - Posted 2 years ago

Hi, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 2 years ago

“My problem was identified very quickly and it did not even need to access my desk top to fix it.”

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(Support) - Posted 2 years ago

Hi Peter, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Great service from Andy!”

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(Service Addition) - Posted 2 years ago

Hi Lucas, We are glad Andy was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Good support”

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(Support) - Posted 2 years ago

Hi, Thank you for taking the time to review Cobweb Kind regards, Cobweb

Posted 2 years ago

“Excellent support from Chris. Much appreciated.”

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(Support) - Posted 2 years ago

Hi Garth, We are glad Chris was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Alex was great. Friendly, listened to me explain the problem in my non-technical way, explored the file structure together, found the problem and told me the fix. Thank you!”

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(Support) - Posted 2 years ago

Hi, We are glad Alex was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Michael was extremely helpful and polite. He was able to fix my issue very successfully! I had tried to fix it myself by doing a google search but he totally nailed it in a few minutes!”

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(Support) - Posted 2 years ago

Hi Naseem, We are glad Michael was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“I must have been with Cobweb for over 15 years now. I'm ALWAYS impressed with the service I get from tech support. Thanks!”

Helpful Report

(Support) - Posted 2 years ago

Hi Peter, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 2 years ago

“Very good service as always - thanks”

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(Support) - Posted 2 years ago

Hi, Many thanks for your feedback and 5 star review Kind regards, Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,837 reviews