Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick and courteous”

Helpful Report

(Support) - Posted 2 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Happy with the support and information provided.”

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(Support) - Posted 2 years ago

Hi Josie Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 2 years ago

“Excellent and professional service. I was impressed that the first technical adviser was prepared to bring in a second adviser to help resolve the problem I had.”

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(Support) - Posted 2 years ago

Hi Adrian Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great team work. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Insufficient notice of change and did not receive any explanation of change by email.”

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(Support) - Posted 2 years ago

Hi Andrew Thank you for taking the time to write Cobweb a review, we appreciate your honest feedback. If you would like to provide any further feedback, please contact our customer relations team on 03333 234 934 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Very good service and helpful”

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(Support) - Posted 2 years ago

Hi Jamie Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Just wanted to say a huge thank you to Rory. He was patient and took the time to listen to me explain my questions. Went through everything and explained it at a level I could understand. Really, really great support. Thank you.”

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(Support) - Posted 2 years ago

Hi Thank you for your review and feedback for Rory, which is much appreciated. Regards, Cobweb

Posted 2 years ago

“Thanks Ronnie, cool and calm and sorted - Rgds John R”

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(Support) - Posted 2 years ago

Hi John Thank you for your review and feedback for Ronnie. Regards, Cobweb

Posted 2 years ago

“Speedy work. Sorted in an hour or so.”

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(Support) - Posted 2 years ago

Hi Stephen Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Good communications and resolved issue.”

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(Support) - Posted 2 years ago

Hi Stephen Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 2 years ago

“After transition from Symantec and experiencing contact page emails from our website and our AWS hosted call logging software emails not reaching recipients, Cobweb were able to track down and resolve the spoofing email issue, tough tasks from both sides,”

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(Support) - Posted 2 years ago

Hi Peter Thank you for your review. We're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 2 years ago

“fast and efficient”

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(Support) - Posted 2 years ago

Hi Danny, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 2 years ago

“Great Service from Richard”

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(Service Addition) - Posted 2 years ago

Hi Sabri Thank you for your review and feedback regarding the set up of your service by Richard. Regards, Cobweb

Posted 2 years ago

“Quick ,efficient and professional”

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(Support) - Posted 2 years ago

Hi Alan Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Excellent service, issue resolved very quickly - thanks”

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(Support) - Posted 2 years ago

Hi Ben, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 2 years ago

“Request executed quickly”

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(Support) - Posted 2 years ago

Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 2 years ago

“Had fast response and the problem was solved quickly :-)”

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(Support) - Posted 2 years ago

Hi Robert, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 2 years ago

“Just what I wanted and done the same day.”

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(Support) - Posted 2 years ago

Hi Stephen, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Everything carried out on time and as planned”

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(Service Addition) - Posted 2 years ago

Hi Tim, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Fast response and very polite. Thank you.”

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(Support) - Posted 2 years ago

Hi, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 2 years ago

“Each time I speak to Cobweb people they are enormously helpful and understanding. Ronnie went out of his way to help and I am so happy to have all working again.”

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(Support) - Posted 2 years ago

Hi Jonathan, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews