Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,024 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“As ever helpful, friendly and ultimately successful support from you excellent technicians. In this case from the excellent Declan. I cannot tell you how refreshing it is to able to have qualified technicians available - ready and willing to start support immediately without quibble 24 hrs a day. I dial the number and they pick up the phone! It is such a contrast to practically every other support line that takes a great deal of time to get through to someone who will take a very long time to tell you that they can't help. Full marks. Thank you!”

Helpful Report

(Support) - Posted 6 years ago

Hi David Thank you so much for your kind words, we are delighted to hear you were pleased with the support provided by Declan. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Ok solved the problem”

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(Support) - Posted 6 years ago

Hi Martin Thank you for your 5 star review! Kind regards Cobweb

Posted 6 years ago

“As usual excellent service Hugh”

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(Support) - Posted 6 years ago

Hi Hugh Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Like always excellent support”

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(Support) - Posted 6 years ago

Hi Martyn, Many thanks for your review and five star review. Regards, Cobweb

Posted 6 years ago

“Very quick response, and solution to problem.”

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(Support) - Posted 6 years ago

Hi Steve Good to hear, thank you for reviewing Cobweb! Regards,

Posted 6 years ago

“I am pleased that this issue, which has been running for some 9 months, has finally been concluded and appreciate the efforts of Toya in the customer relations department services to resolve it.”

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(Support) - Posted 6 years ago

Hi Thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Cobweb are great... excellent products; great service desk...”

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(Support) - Posted 6 years ago

Brian Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Toya

Posted 6 years ago

“Complete lack of understanding on your part. The matter got resolved by other IT company in 10 minutes instead of 5 to ten calls and numerous emails and loss of time.”

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(Support) - Posted 6 years ago

Hi Thank you for taking the time to leave a review, we are sorry to hear your experience did not meet expectation on this occasion. If you would like to discuss your feedback further please contact our Customer Relations team on 0345 223 9000 or at customerrelations@cobweb.com Kind Regards Cobweb

Posted 6 years ago

“Josh was very patient with an oldie like me and very helpful Got everything done ! Thank you Josh !”

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(Support) - Posted 6 years ago

Hi Jeffrey We are delighted to hear you were pleased with the support provided by Josh. Kind regards Cobweb

Posted 6 years ago

“No adverse comments”

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(Support) - Posted 6 years ago

Hi Vaughn Thank you for your five star review. Regards, Cobweb

Posted 6 years ago

“Excellent support as always from Cobweb.”

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(Support) - Posted 6 years ago

Hi Neill That is brilliant to hear, have a great day! Kind regards Cobweb

Posted 6 years ago

“Daniel was brilliant in helping me recover some very important emails that I'd sent earlier today!”

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(Support) - Posted 6 years ago

Hi We are delighted to hear Daniel was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“V helpful, thank you.”

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(Support) - Posted 6 years ago

Hi Richard We are pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“very helpful, sorted the problem out, took a couple of days but still did it and over the weekend so thank you very much”

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Posted 6 years ago

Hi Mandy Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Got a comprehensive answer to my question which is great.”

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(Support) - Posted 6 years ago

Hi Chee Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Always a relief to have someone solve a problem so quickly. Cobweb is realiable this way.”

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(Support) - Posted 6 years ago

Hi Sarah Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 6 years ago

“They were very helpful”

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(Support) - Posted 6 years ago

Hi Melissa We are really pleased to hear that, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Tom was friendly, very helpful and supportive in getting the issue resolved. Thank you.”

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(Support) - Posted 6 years ago

Hi Abbey-Jane Thank you for your kind words, we're extremely happy to hear you have been pleased with the support provided by Tom and thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“nice bloke, great service”

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(Support) - Posted 6 years ago

Hi Sam Thank you so much for taking the time to leave a review, have a great day! Kind regards Cobweb

Posted 6 years ago

“Very - Calm Cool & Collected”

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(Support) - Posted 6 years ago

Hi Michael We really appreciate your feedback, have a great day! Kind regards Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,024 reviews