Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,271 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, very quickly. Many thanks!”

Helpful Report

(Support) - Posted 6 years ago

Hi Sandra Thank you so much for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Great help in showing me how to find the information I was after.”

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(Support) - Posted 6 years ago

Hi We are really pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Solved the problem within minutes, great suppot”

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(Support) - Posted 6 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“Declan was quick to help solve the issue via remote access. Everything working perfectly now”

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(Support) - Posted 6 years ago

Hi Thomas Thank you for your review and feedback for Declan. Regards, Cobweb

Posted 6 years ago

“Very good assistance. Problem solved immediately.”

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(Support) - Posted 6 years ago

Hi Sandra Glad to hear you were pleased with the support provided. Regards, Cobweb

Posted 6 years ago

“Great Support”

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(Support) - Posted 6 years ago

Hi We are really pleased to hear that! Kind regards Cobweb

Posted 6 years ago

“A1 Service as always”

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(Support) - Posted 6 years ago

Hi Rodney Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 6 years ago

“Very patient and helpful - I am working remotely and access to information is difficult but the service I received was excellent”

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(Support) - Posted 6 years ago

Hi Andy Thank you for taking the time to write a review, we really value your feedback. Kind regards Cobweb

Posted 6 years ago

“Excellent, prompt service. Thank you Tom!”

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(Support) - Posted 6 years ago

Hi Abbey-Jane We are really pleased to hear Tom was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Fantastic service. It was prompt and fixed the problem very quickly with me over the telephone at an agreed time.”

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(Support) - Posted 6 years ago

Hi Michelle We are delighted to hear you are pleased with the service provided by Cobweb. Please do let us know if you require any further assistance. Kind regards Cobweb

Posted 6 years ago

“Callum was incredibly patient. Due to being a zeromincome tour operator we are unable to pay for our IT service and had to start from scratch resetting passwords etc. Thank you.”

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(Support) - Posted 6 years ago

Hi Gyll We are delighted to hear that you were pleased with the support provided by Callum, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Excellent Support as always”

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(Support) - Posted 6 years ago

Hi Julie Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Regards,

Posted 6 years ago

“Resolved issue and implemented change promptly which we should have seen and sorted ourselves from the admin area - sorry we are still getting used to the new admin section. Thank you Alex for resolving this at the same time as resolving our other larger issues. :)”

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(Support) - Posted 6 years ago

Hi Amanda Thank you for your feedback and review for Alex. Regards, Cobweb

Posted 6 years ago

“The support and dedication shown by Alex on this support ticket went above and beyond! He was steadfast in his determination to solve the issue, which presented itself with a few difficulties along the way, but he kept us up to date with the progress and reached out to all of his resources to find the best solutions in the most timely manner. We really appreciated his methodology, and communication throughout the issues which he did successfully resolve. Your average support 'personnel' in any industry would have easily 'passed the buck', given up or told us the issue 'was out of scope'. It is really appreciated when someone goes out of their way to help you, which is exactly what Alex did in this case and with a very professional manner. I wish there was an "Exceptional" star rating in this instance as this ticket would certainly have deserved that. Thank you very much!!”

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(Support) - Posted 6 years ago

Hi Amanda Thank you for your kind words, we're extremely happy to hear you were pleased with the support team provided by Alex. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Very helpful. Many thanks.”

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(Service Addition) - Posted 6 years ago

Hi Thank you for your 5 star review, have a great day. Kind regards Cobweb

Posted 6 years ago

“The technician was polite and assisted with my issue in a clear and concise manner.”

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(Support) - Posted 6 years ago

Hi Errol We are delighted to hear you were pleased with the assistance from our support team, please do let us know if you need anything further. Kind regards Cobweb

Posted 6 years ago

“Fast and helpful”

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(Support) - Posted 6 years ago

Hi Peter Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 6 years ago

“Call was answered quickly and swiftly - which was great and resolved with ease. thanks.”

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(Support) - Posted 6 years ago

Hi Joanna Thank you for your review. Regards, Cobweb

Posted 6 years ago

“Excellent professional and patient help”

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(Support) - Posted 6 years ago

Hi Robert That's really good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Josh is highly professional”

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(Support) - Posted 6 years ago

Hi Barry Thank you for your feedback and review for Josh. Regards, Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,271 reviews