Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,959 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thanks for the continued help”

Helpful Report

(Support) - Posted 6 years ago

Hi Anna We really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Wonderful and very patient. Thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi Camilla Thank you for your kind words, please do let us know if you require anything else. Kind regards Cobweb

Posted 6 years ago

“The entire process has been very poor. However the main concern was that I was miss-sold Mimecast email protection when I made it clear I wanted web security. This error was highlighted to you last Wednesday. I am still waiting for this to be remedied, with no one calling me back. Our businesses computers are currently without protection, for which I hold cobweb liable for any loss.”

Helpful Report

(Service Addition) - Posted 6 years ago

Hi Thank you for taking the time to leave a review, we are very sorry to hear your experience did not meet expectations on this occasion. Our sales team will be in contact with you to discuss the situation. Kind regards Cobweb

Posted 6 years ago

“Issue sorted by Rory, very professional, excellent service.”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“Quite prompt responses and good follow up- thank you.”

Helpful Report

(Support) - Posted 6 years ago

Hi Nicola We are happy to hear our support team was able to assist you. Kind Regards Cobweb

Posted 6 years ago

“Was provided with an excellent service”

Helpful Report

(Service Addition) - Posted 6 years ago

Hi Fred We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Fast service and a willingness to solve the problem despite various glitches”

Helpful Report

(Support) - Posted 6 years ago

Hi Bruce Thank you so much for taking the time to leave a review, we really appreciate your feedback. Kind Regards Cobweb

Posted 6 years ago

“I continue to be very favourably impressed with cobweb and it’s support. Thank you! With Covid I was expecting big delays but service was rapid and excellent. Keep up the good work!”

Helpful Report

(Support) - Posted 6 years ago

Hi Bruce Thank you for taking the time to write a review, we are extremely pleased to hear you are happy with the support provide by Cobweb. Kind regards Cobweb

Posted 6 years ago

“Daniel was exceptional at understanding and resolving my issue . I should add he was extremely patient with me and nothing was too much trouble He is an absolute credit to Cobweb”

Helpful Report

(Support) - Posted 6 years ago

Hi Alex Thank you so much for your kind words, we are delighted to hear you were pleased with the support provide by Daniel. Kind Regards Cobweb

Posted 6 years ago

“This was dealt with very professionally by Rory Many Thanks”

Helpful Report

(Support) - Posted 6 years ago

Hi David We are really pleased to hear Rory was able to assist you, please do let us know if you require anything further. Kind Regards Cobweb

Posted 6 years ago

“great service”

Helpful Report

(Support) - Posted 6 years ago

Hi Phillip We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Query promptly resolved”

Helpful Report

(Support) - Posted 6 years ago

Hi That is great to hear, thank you for your review. Kind Regards Cobweb

Posted 6 years ago

“Very helpful and understanding”

Helpful Report

(Support) - Posted 6 years ago

Hi Mary Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Very helpful. Sorted my problem within about 3 minutes. Much appreciated.”

Helpful Report

(Support) - Posted 6 years ago

Hi Hugh We are delighted to hear our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Excellent customer service”

Helpful Report

(Support) - Posted 6 years ago

Hi That is great to hear! thank you for your review. Kind Regards Cobweb

Posted 6 years ago

“prompt precise response.”

Helpful Report

(Support) - Posted 6 years ago

Hi Paul Thank you for your 5 star review! Kind regards Cobweb

Posted 6 years ago

“Very pleased with how quickly the issue was resolved and the personable style of the technician. Many thanks.”

Helpful Report

(Support) - Posted 6 years ago

Hi Katie We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Friendly support, quick to resolve problem.”

Helpful Report

(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Regards Cobweb

Posted 6 years ago

“The support I received for my query was great - Declan was very helpful :)”

Helpful Report

(Support) - Posted 6 years ago

Hi Nicola We really appreciate your feedback for Declan, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 6 years ago

“Request dealt with very promptly”

Helpful Report

(Support) - Posted 6 years ago

Hi Jackie Thank you for your review. Regards, Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 7,959 reviews