Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,262 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick solution to an archiving issue.”

Helpful Report

(Support) - Posted 6 years ago

Hi Stephen Thank you for taking the time to write a review, have a great day! Kind regards Cobweb

Posted 6 years ago

“Really fast and most helpful resolution of a basket of problems relating to a complete reinstall of an Office 365 suite, Team and dodgy ethernet connection. Josh saved my day today. Than you Team Cobweb”

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(Support) - Posted 6 years ago

Hi Ash Thank you so much for your review, we are delighted to hear that Josh was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Very Knowledgable”

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(Support) - Posted 6 years ago

“First time I’ve phoned your support team, very helpful and resolved my issue quickly!”

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(Support) - Posted 6 years ago

Hi Georgina Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 6 years ago

“Andrew Sharpe provided a great service, he was quick to deliver, proactive and knowledgeable.”

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(Service Addition) - Posted 6 years ago

Hi We are delighted to hear you were pleased with the support provided by Andrew. Kind regards Cobweb

Posted 6 years ago

“Very precise and helpful guidance”

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(Service Addition) - Posted 6 years ago

Hi Chris Thank you for your feedback, have a great day! kind regards Cobweb

Posted 6 years ago

“great working with him and updating me on what he is doing”

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(Support) - Posted 6 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“This has been a very difficult transition kicked off by Cobweb deciding it no longer wanted to host websites. The Cobweb team has been really clear and helpful in getting me through this transition and that is much appreciated. I was very happy with the Cobweb service and was disappointed to have to move to another service provider!”

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(Support) - Posted 6 years ago

Hi Iain Thank you so much for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“You haven't resolved this issue and your service has declined over the last year. You're charging me for a service I'm not getting and I expect you to resolve it TODAY”

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(Support) - Posted 6 years ago

Hi We are sorry to hear your issue has not been resolved and will arrange for a member of our support team to contact you shortly. If you would like to discuss your concerns further please contact our Customer Relations team on 0345 223 9000 or at customerrelations@cobweb.com Kind Regards Cobweb

Posted 6 years ago

“Tom was patient and took time to sort out my problem. Thanks very much!”

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(Support) - Posted 6 years ago

Hi David Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Tom. Regards, Cobweb

Posted 6 years ago

“Daniel was amazing ... Cobweb response time is utterly brilliant !”

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(Support) - Posted 6 years ago

Hi Sarah-Jane Thank you so much for your review, we are delighted to hear you are pleased with the support provided. Kind regards Cobweb

Posted 6 years ago

“speedy and easy”

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(Support) - Posted 6 years ago

Hi Nichole Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Josh was extremely helpful and has resolved the issue.”

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(Support) - Posted 6 years ago

Hi Mandi We are delighted to hear Josh was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Issue was dealt with quickly and efficiently”

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(Support) - Posted 6 years ago

Hi Denis We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Excellent service as usual”

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(Support) - Posted 6 years ago

Hi Sarah Thank you for your feedback. Kind Regards Cobweb

Posted 6 years ago

“all good thanks”

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(Support) - Posted 6 years ago

Hi Geoff Thank you for your 5 star review, have a great day. Kind Regards Cobweb

Posted 6 years ago

“fantastic! thank you so much.”

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(Support) - Posted 6 years ago

Hi Lorna We are really pleased to hear our support team was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Very proactive and helpful”

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(Service Addition) - Posted 6 years ago

Hi Usha We are delighted to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Very quickly resolved while I was on the phone and password was reset. Well done.”

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(Support) - Posted 6 years ago

Hi Alan Thank you for your review. Regards, Cobweb

Posted 6 years ago

“Issue resolved very quickly.”

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(Support) - Posted 6 years ago

Hi Chris Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,262 reviews