Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always excellent service”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Cobweb Home seems a valuable addition - thanks!”

Helpful Report

(Support) - Posted 1 year ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Swift and effective support - thanks!”

Helpful Report

(Support) - Posted 1 year ago

Hi Peter, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 1 year ago

“Very fast with no involvement from me - perfect.”

Helpful Report

(Support) - Posted 1 year ago

Hi Stephen, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Thank you so much for helping me reset my password. I am so pleased that I have been able to continue calling on Cobweb for all the years both when in practice and into retirement. Kind regards PJ Gayler”

Helpful Report

(Support) - Posted 1 year ago

Hi Peter, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 1 year ago

“I have been using Cobweb for over 10 years and I have never been disappointed with the service I have received from the help desk Thanks to Ronnie for all your help today fixing my issue First Class service as always”

Helpful Report

(Support) - Posted 1 year ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“It is 12 years since I retired but still like using the personal email Cobweb set up for me. From time to time I get problems with using the pass word. I confirm that my new password is written in my book so hopefully I won't have trouble again for at least 6 months. Thank you again for being patient, helpful and efficient. Kind regards Peter Gayler”

Helpful Report

(Support) - Posted 1 year ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Quick, accurate, helpful and very friendly response from Tracey Pearson. A tremendous asset to the Cobweb team 😊👌”

Helpful Report

(Support) - Posted 1 year ago

Hi Malcolm, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Tracy and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Excellent support experience”

Helpful Report

(Support) - Posted 1 year ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“All good as usual. Changes carried out swiftly and smoothly. Thanks Flo!”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Mandy, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Flo and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Excellently dealt with”

Helpful Report

(Support) - Posted 1 year ago

Posted 1 year ago

“It was a good experience. The change over to the new email was done efficiently.”

Helpful Report

(Support) - Posted 1 year ago

Hi Dean, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Fantastic service from Mark, excellent!”

Helpful Report

(Support) - Posted 1 year ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Ready to help beyond the issue raised”

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(Support) - Posted 1 year ago

Posted 1 year ago

“As always you receive a first class service”

Helpful Report

(Support) - Posted 1 year ago

Hi James, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excellent knowledgeable friendly helpful. Note your font on this text box is tiny”

Helpful Report

(Support) - Posted 1 year ago

Hi Edwin, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Very good support and very helpful.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 1 year ago

“EXCELLENT SUPPORT AS USUAL FROM COBWEB”

Helpful Report

(Support) - Posted 1 year ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Adam and Morgan have been excellent - thorough report and great understanding of our requirements. Will review the report in due course and reach back out when time is right for next steps. Thank you”

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(Service Addition) - Posted 1 year ago

Hi Alex, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Cobweb provides amazing service. The Tech folks always take as much time as you need to resolve your issues.”

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(Support) - Posted 1 year ago

Hi Simon, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 7,661 reviews