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Cobweb Reviews

4.7 Rating 7,661 Reviews
95 %
of reviewers recommend Cobweb
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Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Tyrone
Verified Buyer
“A perfect company-I wish more were like them they could not have been more helpful.”
Helpful Report
(Support) - Posted 1 year ago
Hi Tyrone, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Thanks for the rapid response and fix.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 1 year ago
Katie
Verified Buyer
“Very happy with speedy resolution of my issue - thank you!!”
Helpful Report
(Support) - Posted 1 year ago
Hi Katie, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 1 year ago
Tony
Verified Buyer
“Excellent support from Elliot!”
Helpful Report
(Support) - Posted 1 year ago
Hi Tony, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt out of hours support - issue was resolved.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Basil
Verified Buyer
“excelant help. can praise anough”
Helpful Report
(Support) - Posted 1 year ago
Hi Basil, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Service was back up to your very high standard- Mind you I had too, as a none computer expert had to travel around the world & back to were I started. Your Tec man (Michael) came up trumps. I have one question how can I stop it happening again plus how can I make the site more secure?”
Helpful Report
(Support) - Posted 1 year ago
""
Verified Buyer
“Issue was fixed quickly and efficiently.”
Helpful Report
(Support) - Posted 1 year ago
""
Verified Buyer
“very quickly resolved, thanks Mitchell”
Helpful Report
(Support) - Posted 1 year ago
"Anonymous"
Verified Buyer
“Very prompt and clear response.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“POLITE AND PROFESSIONAL KNOWLEDGABLE AND IDENTIFIED ISSUE QUICKLY. RESOLVED ISSUE WITHIN MATTER OF 5-10 MINS”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
""
Verified Buyer
“great service and quick to sort and respond”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 year ago
Hi, Thank you for your review and feedback. Kind regards Cobweb
Posted 1 year ago
""
Verified Buyer
“Great service as always :)”
Helpful Report
(Support) - Posted 1 year ago
Hi That's great to hear. Thank you for your review. Regards, Cobweb
Posted 1 year ago
""
Verified Buyer
“Marc took me thru some tricky aspects of MS Teams in prep for a key meeting with a huge customer. I got the controls in hand now! Clever helpful spides live in the Cobweb web!”
Helpful Report
(Support) - Posted 1 year ago
Hi Thank you for your review and feedback. Regards, Cobweb
Posted 1 year ago
""
Verified Buyer
“nice and easy to deal with”
Helpful Report
(Support) - Posted 1 year ago
Hi That's great to hear. Thank you for your review. Regards, Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Very helpful when purchasing new Office 365 licenses”
Helpful Report
(Support) - Posted 1 year ago
Hi Thank you for your review and feedback. Regards, Cobweb
Posted 1 year ago
""
Verified Buyer
“Ronny was blinking brilliant. I was close to tears with the frustration of it all ! He was friendly, professional, informative and never patronising. A credit to your Cobweb support team. THANK YOU”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Excellent and prompt”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb
Posted 1 year ago
""
Verified Buyer
“very nice man and very helpful 5*”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Cobweb is rated 4.7 based on 7,661 reviews
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