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Cobweb Reviews

4.7 Rating 7,661 Reviews
95 %
of reviewers recommend Cobweb
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Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
"Jamie"
Verified Buyer
“Friendly and helpful service - got the issue resolved quickly.”
Helpful Report
(Support) - Posted 1 year ago
Hi Jamie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
""
Verified Buyer
“Excellent service from a knowledgeable engineer.”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Resolved my issue and identified a way to progress my query”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
"Dave"
Verified Buyer
“Fiance team provided a prompt response”
Helpful Report
(Support) - Posted 1 year ago
Hi Dave, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb
Posted 1 year ago
"Peter"
Verified Buyer
“was provided the incorect mx record have been chaseing and it was only when i spoke with our domain holders who gave us the information to give you guys”
Helpful Report
(Support) - Posted 1 year ago
Hi Peter, Thank you for taking the time to write Cobweb a review, we appreciate your honest feedback. We are currently looking into your comments and will be in contact with you shortly to discuss further and confirm all is resolved for you. Kind regards, Cobweb
Posted 1 year ago
"Nimesh"
Verified Buyer
“Great service as always :)”
Helpful Report
(Support) - Posted 1 year ago
Hi Nimesh, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb
Posted 1 year ago
"Simon"
Verified Buyer
“great support from Elliott”
Helpful Report
(Support) - Posted 1 year ago
Hi Simon, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb
Posted 1 year ago
"Dave"
Verified Buyer
“Quick response.”
Helpful Report
(Support) - Posted 1 year ago
Hi Dave, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
"Martin"
Verified Buyer
“Excellent service thanks for your help”
Helpful Report
(Support) - Posted 1 year ago
Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Geoffrey
Verified Buyer
“Excellent service thanks for sorting out my inquiry so properly… GBJ”
Helpful Report
(Support) - Posted 1 year ago
HI Geoffrey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
"Stephen"
Verified Buyer
“Very swift response and issue resolved - thank you.”
Helpful Report
(Support) - Posted 1 year ago
Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
"Matt"
Verified Buyer
“Fast effective support”
Helpful Report
(Support) - Posted 1 year ago
Hi Matt, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“All good as usual - thanks.”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Quick, courteous and professional response, thank you”
Helpful Report
(Support) - Posted 1 year ago
Hi, Many thanks for your review and five-star review. Kind regards Cobweb
Posted 1 year ago
""
Verified Buyer
“Excellent service, we had some issues due to the complexity of our set-up(our issue not Cobweb's) but Andrew from cobweb dealt with them all in his stride.”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
""
Verified Buyer
“Great service”
Helpful Report
(Support) - Posted 1 year ago
Hi, Many thanks for your review and five-star review. Kind regards Cobweb
Posted 1 year ago
Roland
Verified Buyer
“Brilliant support as usual, very knowledgeable and effectively solved my issue with ease. Many thanks.”
Helpful Report
(Support) - Posted 1 year ago
Hi Roland Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Quick, courteous and professional service”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Issue sorted quickly”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Andy
Verified Buyer
“Great response as always Thanks guys”
Helpful Report
(Support) - Posted 1 year ago
Hi Andy, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Cobweb is rated 4.7 based on 7,661 reviews
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