Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,262 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always enjoy all my interactions with Cobweb, I like the people, there is always a service mentality present and a palable sense of wanting to help or make things simple. As a tech dinosaur this is probably more appreciated by me than most. The onboarding was explained meticulously”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“THOROUGHLY INVESTIGATED ISSUE AND TOOK ALL STEPS TO RESOLVE. GOOD FOLLOW UP AND COMMUNICATION”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Professional and very helpful”

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(Support) - Posted 2 years ago

Hi Laurence, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“no problems we got it sorted with Michael's help”

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(Support) - Posted 2 years ago

Hi Hugh, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Verry Helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Quick request, Swiftly dear with.”

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(Support) - Posted 2 years ago

HI, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Thanks, issue resolved.”

Helpful Report

(Support) - Posted 2 years ago

HI Adam, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you for your review and feedback. Kind regards Cobweb

Posted 2 years ago

“It was a good experience. The change over to the new email was done efficiently.”

Helpful Report

(Support) - Posted 2 years ago

Hi Dean, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“great thank you!”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Quick response.”

Helpful Report

(Support) - Posted 2 years ago

Hi Dave, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Everything ok but I never know the name on the Cobweb employee who onboard me !”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Trevor, Thank you for your feedback and 4-star review. Kind regards Cobweb

Posted 2 years ago

“very efficient”

Helpful Report

(Support) - Posted 2 years ago

Hi Trevor, Thank you for your review - we really appreciate your feedback. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 2 years ago

“Your system to me was not user friendly. It was better before”

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(Support) - Posted 2 years ago

Hi Ali, Thank you for your feedback and 4-star review. Kind Regards Cobweb

Posted 2 years ago

“good response and very helpfull”

Helpful Report

(Support) - Posted 2 years ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind Regards Cobweb

Posted 2 years ago

“Always prompt and efficient”

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(Support) - Posted 2 years ago

Hi, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 2 years ago

“good communication”

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(Support) - Posted 2 years ago

Hi Kork, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“My issue has been resolved in a timely manner. Great support from Cobweb”

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(Support) - Posted 2 years ago

Hi Adrian, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kindest Regards Cobweb

Posted 2 years ago

“Good, as usual!”

Helpful Report

(Support) - Posted 2 years ago

Hi Paul, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“It took its time because the problem was not a everyday problem but the service guy was interested and solved the problem at last. Many Thanks for this Thomas Fritscher”

Helpful Report

(Support) - Posted 2 years ago

Hi Rob & Thomas, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 8,262 reviews