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Cobweb Reviews

4.7 Rating 7,426 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Very professional and efficent. Thank you.
Helpful Report
(Service Addition) - Posted 2 years ago
Hi Oliver, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb
Posted 2 years ago
Great company to work with. Would recommend to any small to medium sized business.
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(Service Addition) - Posted 2 years ago
Hi, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb
Posted 2 years ago
Richard French has been very helpful throughout the whole process. He provided regular updates as to where they were with the work and responded to any queries we had.
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(Service Addition) - Posted 2 years ago
Hi, We are glad Richard was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 2 years ago
Excellent and helpful service
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(Service Addition) - Posted 2 years ago
HI Robert, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 2 years ago
Quick and efficient
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(Support) - Posted 2 years ago
Hi James We really appreciate your review and feedback. Regards, Cobweb
Posted 2 years ago
Very quick response
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(Support) - Posted 2 years ago
Hi Thank you for your review and feedback. Regards, Cobweb
Posted 2 years ago
Good support as usual.
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(Support) - Posted 2 years ago
Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Problem resolved quickly.
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(Support) - Posted 2 years ago
HI Malcolm, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb
Posted 2 years ago
xxxxxxxxxxxx
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(Support) - Posted 2 years ago
Hi, Thank you for your positive review. kind regards, Cobweb
Posted 2 years ago
Once we established the process between Global Relay and Cobweb had fallen down and that the charges over the past 12 months+ had been incorrect our Relationship Manager and Technical Support issued a Credit Note correcting the situation very promptly. It did take a while to get to this point though.
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(Support) - Posted 2 years ago
Hi, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 2 years ago
Good support as always.
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(Support) - Posted 2 years ago
Hi, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb
Posted 2 years ago
User was happy with the support and resolution provided.
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(Support) - Posted 2 years ago
Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 2 years ago
no specific feedback
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(Support) - Posted 2 years ago
Hi, Thank you for your good review. Kind regards, Cobweb
Posted 2 years ago
Great, thanks
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(Service Addition) - Posted 2 years ago
Hi Steph, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Great Service helpful and knowledgeable at the other side of the phone. Thanks
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(Support) - Posted 2 years ago
Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Great service with a rapid response and helpful suggestions.
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(Support) - Posted 2 years ago
Hi Bob, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
It was good
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(Service Addition) - Posted 2 years ago
Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 2 years ago
was good, helped me
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(Support) - Posted 2 years ago
Hi Matt, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Seamless transition from annual to monthly billing. No engineering involved as far as I am aware
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(Service Addition) - Posted 2 years ago
HI Glyn, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
We had got into a bit of a muddle with you about Direct Debit payments, but Lauren understood the issue and corrected it, and was very friendly and helpful.
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(Support) - Posted 2 years ago
Hi Richard, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 2 years ago
Cobweb is rated 4.7 based on 7,426 reviews