Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,218 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always kept up to date.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Great support”

Helpful Report

(Support) - Posted 2 years ago

Hi Garth, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kindest regards Cobweb

Posted 2 years ago

“Very responsive, intelligent service. Extremely pleased with Elliot who exceeded my expectations”

Helpful Report

(Support) - Posted 2 years ago

Hi Caroline, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“A very efficient and speedy onboarding process with great communication. Andy Collingwood looked after us thoughout. Thank you!”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Craig, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Andy and for your continued. Kind regards Cobweb

Posted 2 years ago

“Ronnie, one of the clever Cobweb Spider-man team sorteda malicous mail swiftly. Like these clever spiders do all the time. Keep on, Cobweb!”

Helpful Report

(Support) - Posted 2 years ago

Good Morning Ash, We are pleased our Cobweb spider, Ronnie sorted your problem swiftly. Thank you for your kind words and your continued feedback. Kind regards Cobweb

Posted 2 years ago

“As always a quick and excellent service.”

Helpful Report

(Support) - Posted 2 years ago

Hi Michelle, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Received copy invoices very quickly.”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“A great response to my issue.”

Helpful Report

(Support) - Posted 2 years ago

Hi Adrian, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“Understood my issues and resolved them immediately.”

Helpful Report

(Support) - Posted 2 years ago

Hi Elizabeth, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Thank you for making it so easy. Dee (not sure why it says 'Submit as David' below?”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Great and speedy service, thank you”

Helpful Report

(Support) - Posted 2 years ago

Hi Phillipa, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“Very helpful and quick to respond to my queries”

Helpful Report

(Support) - Posted 2 years ago

Hi Simon, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“Wonderful service Elliot is a credit to you”

Helpful Report

(Support) - Posted 2 years ago

Hi Kerry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“The whole process went very well, There were no issues transferring our telephone number. The system is very easy to use.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Kim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“It was splendid”

Helpful Report

(Support) - Posted 2 years ago

Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Great service. Having people at the end of a phone is just amazing”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Cobweb are very clear and helpful communicators, for example Savannah in the Billing Dept. Everything is no-fuss and up to date. Their telephone and email support is always good , and they are upfront about everything.”

Helpful Report

(Support) - Posted 2 years ago

HI Robert, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Savannah and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Very helpful and resolved my issue quickly.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“For a tech averse person the simple explanation by Cobweb is why I’m subscribed to them”

Helpful Report

(Support) - Posted 2 years ago

Hi Thomas, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“great service - very quick”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 8,218 reviews