Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Metrics

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A great help, sorted the problem well.”

Helpful Report

(Support) - Posted 2 years ago

Hi James Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 2 years ago

“Exceptionally speedy and clear response”

Helpful Report

(Support) - Posted 2 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Thank you team it was really a fast resolution. Keep up the good work.”

Helpful Report

(Support) - Posted 2 years ago

Hi Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 2 years ago

“Very fast service - thanks!”

Helpful Report

(Support) - Posted 2 years ago

Hi Lynsey Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 2 years ago

“Support from Cobweb was good, however most of this problem was dealt with by Microsoft personnel and their service was poor. In particular, I was assigned a support engineer who spoke English with a thick Indian accent which made it very difficult to understand his instructions. I also felt too much attention was paid to it possibly being a OneDrive problem, which resulted in me having to do a lot of maintenance on my OneDrive files, particularly as one operation generated a large number of duplicate files which I had to manually delete.”

Helpful Report

(Support) - Posted 2 years ago

Hi Matt Thank you for your review. Regards, Cobweb

Posted 2 years ago

“The support from Josh and the rest of the team is always excellent. The care and understanding shown are hugely reassuring. The knowledge of the product and the issues, followed by the guidance and explanation during resolution of the issue is a huge help.”

Helpful Report

(Support) - Posted 2 years ago

Hi Thank you for taking the time to review us and provide feedback for Josh. Your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 2 years ago

“Great IT support for Mitchell (as always!) :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Nimesh Thank you for your review and feedback for Mitch - much appreciated. Regards, Cobweb

Posted 2 years ago

“As always quick & personal response. Much appreciated. Best regards”

Helpful Report

(Support) - Posted 2 years ago

Hi Ian Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Swift and efficient”

Helpful Report

(Support) - Posted 2 years ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Helpful and friendly. Was able to matchup the concerns quickly and was proactive in feedback to the causes.”

Helpful Report

(Support) - Posted 2 years ago

Hi Robin, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 2 years ago

“Great customer service”

Helpful Report

(Support) - Posted 2 years ago

Hi, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 2 years ago

“Thanks Oliver.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Edward, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 2 years ago

“Thanks, Josh, for your usual very high standard of technical support atb James”

Helpful Report

(Support) - Posted 2 years ago

Hi James, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided.  If there is anything else we can help you with then please do contact us. Kind regards, Cobweb

Posted 2 years ago

“Great support by Josh, resolved the issue in no time”

Helpful Report

(Support) - Posted 2 years ago

Hi Lee, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Great Service, many thanks.”

Helpful Report

(Support) - Posted 2 years ago

Hi Simon, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Many thanks Oliver for yet again assisting out of scope on the project for us and bearing with us whilst we resolve the issues.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Edward, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! kind regards, Cobweb

Posted 2 years ago

“Grateful thanks Mitchell for your infinite patience with an ancient hardware engineer.”

Helpful Report

(Support) - Posted 2 years ago

Hi Peter, Thank you very much for taking the time to write this lovely review.  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Problem was identified and questions quickly addressed”

Helpful Report

(Support) - Posted 2 years ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews