Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,828 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“All made very easy for me.”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 2 years ago

“Support staff got quickly to the core of the problem and talked me successfully through the setup of my outlook email account on my new iPhone.”

Helpful Report

(Support) - Posted 2 years ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Absolutely superb. Michael was very patient and thorough and his support was very gratefully received.”

Helpful Report

(Support) - Posted 2 years ago

Hi Benjamin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Michael. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Calm, friendly and relaxed”

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(Support) - Posted 2 years ago

Hi Nicola, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 2 years ago

“Consultant was very knowledgeable, friendly and very flexible in fitting around various timescale/priority changes at our end.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Nick, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Mitchell was very helpful, thank you.”

Helpful Report

(Support) - Posted 2 years ago

Hi Toby, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Mitchell and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Many thanks for great service.”

Helpful Report

(Service Addition) - Posted 2 years ago

HI Edward, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“As always great customer service from Cobweb. Great to have my call answered by a UK based team, quickly without being on hold for ages or passed from one person to another. Thanks. Best regards.”

Helpful Report

(Support) - Posted 2 years ago

Hi Ian, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Simple request swiftly sorted by clever Cobweb Spidermen”

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(Support) - Posted 2 years ago

Hi Ash, Thank you for your feedback, we're happy to hear you have been pleased with the service provided by the Spidermen and women. Kind regards Cobweb

Posted 2 years ago

“James was very helpful and knowledgeable! He insight and efforts exceeded expectations.”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“All very helpful and issues resolved”

Helpful Report

(Support) - Posted 2 years ago

Hi Richard, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 2 years ago

“Very prompt and helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi Jeanette, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind regards Cobweb

Posted 2 years ago

“Excellent as always”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“The guys I spoke to understood the problem immediately, and were very reassuring that they could fix it. In the event, it seems to have resolved of its own accord.”

Helpful Report

(Support) - Posted 2 years ago

Hi Richard, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Many thanks Flo, great job on the review for us.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Flo and our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Excellent service - resolved issue in no time - thanks!!”

Helpful Report

(Support) - Posted 2 years ago

Hi Lynsey, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Cobweb very helpful… as usual!”

Helpful Report

(Support) - Posted 2 years ago

Hi Nigel, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Ronnie was great - diagnosed the issue immediately and walked us through the solution”

Helpful Report

(Support) - Posted 2 years ago

Hi Darren, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“As always with Cobweb Solutions, the tech support team is always on point to help resolve any issues. Even though I am a small business sole trader not working in tech, it is important to know I have a secure e mail service and I get this 24/7 with Cobweb.”

Helpful Report

(Support) - Posted 2 years ago

Hi Phil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Great. Quick response and I appreciated the personal telephone call to discuss my issuesmakes a change from other companies who send endless unhelpful email responses. Please keep the personal touch. Best regards.”

Helpful Report

(Support) - Posted 2 years ago

Hi Ian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,828 reviews