Login
Start Free Trial Are you a business? Click Here

Cobweb Reviews

4.8 Rating 7,893 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Always great Support and service.
Helpful Report
Posted 5 years ago
Hi Idris Thank you so much for your kind words! Kind regards Cobweb
Posted 5 years ago
Our onboarding engineer was excellent...quick efficient answers to every question. I am glad we did not try and set it up alone!
Helpful Report
Posted 5 years ago
Hi Mark We are really pleased to hear you are happy with your onboarding experience. Kind regards Cobweb
Posted 5 years ago
Efficient and helpful.
Helpful Report
Posted 5 years ago
Hi Tim Thank you for your 5 star review, have a great day! Kind regards Cobweb
Posted 5 years ago
All that was needed was some knowledge, which was gratefully received
Helpful Report
Posted 5 years ago
Hi Harry Thank you for your 5 star review and feedback. Regards, Cobweb
Posted 5 years ago
operator able to resolve query and resolved quickly
Helpful Report
Posted 5 years ago
Hi Nicci Thank you for your feedback. Regards, Cobweb
Posted 5 years ago
Prompt professional service as always. Thank you
Helpful Report
(Support) - Posted 5 years ago
Hi Amanda We are pleased to hear that, thank you for your review. Kind regards Cobweb
Posted 5 years ago
Always good service from the Cobweb team.
Helpful Report
(Support) - Posted 5 years ago
Hi Amanda Thank you for your review, we really appreciate your feedback. Kind regards Cobweb
Posted 5 years ago
Issue managed very quickly by Josh. Found the problem, resolved it, tested it had been resolved. Excellent service. Thanks
Helpful Report
(Support) - Posted 5 years ago
Hi Dave We are delighted to hear Josh was able to assist with your query, please do let us know if you require anything further. Kind regards Cobweb
Posted 5 years ago
Probably an accounting glitch on our side not yours!
Helpful Report
Posted 5 years ago
Hi Dexter Thank you so much for taking the time to write a review, please do contact our support team if you have any further queries on 0345 223 9000. Kind regards Cobweb
Posted 5 years ago
Excellent support
Helpful Report
(Support) - Posted 5 years ago
Hi Hasan That's good to hear - thank you for your review. Regards, Cobweb
Posted 5 years ago
Robert sorted out two quite complicated problems. Brilliant service!
Helpful Report
(Support) - Posted 5 years ago
Hi Catherine Thank you for taking the time to leave a review, have a great day! Kind regards Cobweb
Posted 5 years ago
Really helpful, knowledgeable and friendly support from Rory - excellent customer service, thank you!
Helpful Report
(Support) - Posted 5 years ago
Hi Alison We are delighted to hear you were pleased with the support provided by Rory, please do let us know if you require anything further. Kind regards Cobweb
Posted 5 years ago
Excellent service as usual
Helpful Report
(Service Addition) - Posted 5 years ago
Hi Martyn Thank you so much for your kind words, have a great weekend! Kind regards Cobweb
Posted 5 years ago
Brilliant support. Sorted out my email issues.
Helpful Report
(Support) - Posted 5 years ago
Hi Anthony We are so pleased to hear you wee pleased with the support provided. Kind regards Cobweb
Posted 5 years ago
Billing issue resolved
Helpful Report
(Support) - Posted 5 years ago
Hi We are pleased to hear that, thank you for your review. Kind regards Cobweb
Posted 5 years ago
Quick turn-around, satisfied so far (but haven't tested it yet!)
Helpful Report
(Service Addition) - Posted 5 years ago
Hi Graham Thank you for your 5 star review! Kind Regards Cobweb
Posted 5 years ago
Very good support and setup experience
Helpful Report
(Service Addition) - Posted 5 years ago
Hi Vrinda Thank you for your feedback, have a great weekend. Kind regards Cobweb
Posted 5 years ago
excellent service, fast and very knowledgable. I spent >8 hours on the phone with Microsoft to fix an outlook 365 problem, and MS said they would have to try again tommororw. Cobweb solved this in 20 minutes. Awesome work.
Helpful Report
(Support) - Posted 5 years ago
Hi We are delighted to hear our support team was able to assist you, please do let us know if you require anything else. Kind regards Cobweb
Posted 5 years ago
very good.
Helpful Report
(Support) - Posted 5 years ago
Hi That's good to hear. Thank you for your 5 star review. Regards, Cobweb
Posted 5 years ago
Fast efficient service - Well Done
Helpful Report
(Support) - Posted 5 years ago
Hi Thank you for your 5 star review. Kind regards Cobweb
Posted 5 years ago
Cobweb is rated 4.8 based on 7,893 reviews