Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,908 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We're still having some (hopefully) teething issues but Andrew's support was excellent - always replied with a comprehensive answer.”

Helpful Report

(Service Addition) - Posted 5 years ago

Hi Harry Thank you for taking the time to leave a review, please do contact our support team if you require any assistance on 0345 223 9000 or via email at support@cobweb.com Kind regards Cobweb

Posted 5 years ago

“Daniel was very paitent and helpful.”

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(Support) - Posted 5 years ago

Hi Laurence We are really pleased to hear that Daniel was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Very helpful”

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(Support) - Posted 5 years ago

Hi Craig That's good to hear. Thank you for your review. Regards, Cobweb

Posted 5 years ago

Hi Craig Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“My contact was very helpful and the query was resolved quickly.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Thank you Josh - excellent service. Just need to deal with the password problem but that can wait until Monday”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review! Have a great weekend. Kind regards Cobweb

Posted 5 years ago

“Great service, quickly resolved”

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(Support) - Posted 5 years ago

Hi Dave We are delighted to hear that, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Thank you for your help once again, Daniel!”

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(Support) - Posted 5 years ago

Hi Gabriel Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Daniel. Regards, Cobweb

Posted 5 years ago

“dealt with quickly”

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(Support) - Posted 5 years ago

Hi Dave Thank you for taking the time to leave a review! Kind regards Cobweb

Posted 5 years ago

“thanks you”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review! Kind regards Cobweb

Posted 5 years ago

“He called exactly when promised and was very helpful.”

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(Support) - Posted 5 years ago

Hi Sue We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Thank you for your kind help, Daniel!”

Helpful Report

(Support) - Posted 5 years ago

Hi Gabriel We are really pleased to hear that Daniel was able to assist you, please let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Richard did a good job and kept us well-informed. Thank you!”

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(Service Addition) - Posted 5 years ago

Hi Stephen We are really happy to hear you were pleased with the support provided by Richard. Kind regards Cobweb

Posted 5 years ago

“alex was brill”

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(Support) - Posted 5 years ago

Hi Samantha We are really pleased to hear that Alex was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“This was a real tricky malicious e-mail as it almost made sense pretending to come from our Norwegian partners but something smelt wrong, so I asked the Brainy Tech-Spiders at Cobweb to cast eight eyes over it. So glad I did because it was a forked tongue e-mail. Thankyou Cobweb and Josh "The Eye of the Guardian Tiger".”

Helpful Report

(Support) - Posted 5 years ago

Hi Ash Thank you so much for your kind words, we are delighted that Cobweb could be of assitance. Please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“they had deal with old person who was is office when is happened and sorted out”

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(Support) - Posted 5 years ago

Hi Dave We are pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Excellent.”

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(Support) - Posted 5 years ago

Hi Alexander Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Efficient and helpful as always - many thanks”

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(Support) - Posted 5 years ago

Hi Eric That's good to hear. Thank you for your feedback Regards, Cobweb

Posted 5 years ago

“Excellent service.”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review! Kind Regards Cobweb

Posted 5 years ago

“I have two payments for July where there is typically only one. I was sent a statement which shows monthly payments for all months - - except July where there are two payments. The statement makes it look as though this is correct because there are corresponding invoices. However, the response did not look into why there are two invoices/payments for July when there should only be one. The response was expedient but lacked attention to detail. This still needs to be resolved. Steve”

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(Support) - Posted 5 years ago

Hi We are really sorry to hear your experience did not meet expectation on this occasion. Should you wish to discuss your concerns further please contact our Customer Relations team at customerrelations@cobweb.com or 0345 223 9000. Kind regards Cobweb

Posted 5 years ago

“good very fast”

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(Support) - Posted 5 years ago

Hi Micah That is great to hear! Kind regards Cobweb

Posted 5 years ago

Cobweb is rated 4.8 based on 7,908 reviews