Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,256 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Support from Cobweb was good, however most of this problem was dealt with by Microsoft personnel and their service was poor. In particular, I was assigned a support engineer who spoke English with a thick Indian accent which made it very difficult to understand his instructions. I also felt too much attention was paid to it possibly being a OneDrive problem, which resulted in me having to do a lot of maintenance on my OneDrive files, particularly as one operation generated a large number of duplicate files which I had to manually delete.”

Helpful Report

(Support) - Posted 1 year ago

Hi Matt Thank you for your review. Regards, Cobweb

Posted 1 year ago

“Seems like a lot of hassle only to change the invoicee name. Also, clearer instructions with the Slate would be appreciated”

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(Support) - Posted 1 year ago

Hi, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 1 year ago

“patient and understanding!”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“All done seamlessly through email.”

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(Service Addition) - Posted 1 year ago

Hi Clare, Thank you for your good review. Kind Regards Cobweb

Posted 1 year ago

“...............”

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(Support) - Posted 1 year ago

Hi Neil, Thank you for taking the time to review Cobweb. Kind regards, Cobweb

Posted 1 year ago

“good service”

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(Support) - Posted 2 years ago

Hi, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 2 years ago

“good service”

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(Support) - Posted 2 years ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Good Service from your team”

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(Support) - Posted 2 years ago

Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 2 years ago

“Good quick service thank you”

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(Support) - Posted 2 years ago

Hi Lawrence, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Very professional and efficent. Thank you.”

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(Service Addition) - Posted 2 years ago

Hi Oliver, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb

Posted 2 years ago

“Great company to work with. Would recommend to any small to medium sized business.”

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(Service Addition) - Posted 2 years ago

Hi, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Richard French has been very helpful throughout the whole process. He provided regular updates as to where they were with the work and responded to any queries we had.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi, We are glad Richard was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Excellent and helpful service”

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(Service Addition) - Posted 2 years ago

HI Robert, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Quick and efficient”

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(Support) - Posted 2 years ago

Hi James We really appreciate your review and feedback. Regards, Cobweb

Posted 2 years ago

“Very quick response”

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(Support) - Posted 2 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Good support as usual.”

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(Support) - Posted 2 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Problem resolved quickly.”

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(Support) - Posted 2 years ago

HI Malcolm, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb

Posted 2 years ago

“xxxxxxxxxxxx”

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(Support) - Posted 2 years ago

Hi, Thank you for your positive review. kind regards, Cobweb

Posted 2 years ago

“Once we established the process between Global Relay and Cobweb had fallen down and that the charges over the past 12 months+ had been incorrect our Relationship Manager and Technical Support issued a Credit Note correcting the situation very promptly. It did take a while to get to this point though.”

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(Support) - Posted 2 years ago

Hi, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 2 years ago

“Good support as always.”

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(Support) - Posted 2 years ago

Hi, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,256 reviews