Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,311 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and efficient, thank you.”

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(Support) - Posted 7 years ago

Hi Howard, Great to hear. Thank you for taking the time to review Cobweb! Regards,

Posted 7 years ago

“fast response”

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(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 years ago

“Problem addressed promptly however would have preferred more explanation with first response which would have saved me making a follow up call”

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(Support) - Posted 7 years ago

Hi Steve Thank you for your feedback. Regards, Cobweb

Posted 7 years ago

“Helpful and Supportive”

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(Support) - Posted 7 years ago

Hi Mark Good to hear, thank you for reviewing Cobweb! Regards,

Posted 7 years ago

“Very quick service”

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(Support) - Posted 7 years ago

Hi James Thank you for your good review. Kind Regards Cobweb

Posted 7 years ago

“All good :)”

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(Support) - Posted 7 years ago

Hi Jerry That is good to hear. Have a great day! Kind Regards Cobweb

Posted 7 years ago

“A good service”

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(Support) - Posted 7 years ago

Hi Michael That is great to hear. Have a great day! Kind regards Cobweb

Posted 7 years ago

“outcome was great, just too quite a while to get there”

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(Support) - Posted 7 years ago

Hi, Thank you for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 7 years ago

“Excellent response and approach to the problem (spoof emails)”

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(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 years ago

“Not sure how an email NDR being sent to the intended recipient of the original mail could be in any way influenced by settings at the sender's end. Classification of the problem as 'SPAM email' when it was an unexpected NDR for a mail that we did not send seems strange.”

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(Support) - Posted 7 years ago

Hi Thank you for your review and feedback. Technical Support will contact you to discuss the query raised. If there is anything else we can help you with, then please do contact us. Regards, Cobweb

Posted 7 years ago

“Gavin has been great help with his post migration support”

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(Support) - Posted 7 years ago

Hi Philip We are pleased to hear you were happy with the service provided by Gavin. Please let us know if we can assist further. Kind Regards Cobweb

Posted 7 years ago

“Simples thanks”

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(Support) - Posted 7 years ago

Hi Helen That is great to hear. Have a great day! Kind Regards Cobweb

Posted 7 years ago

“Issue was raised and dealt with very quickly”

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(Support) - Posted 7 years ago

Hi Sarah Thank you for your good review. Kind Regards Cobweb

Posted 7 years ago

“good support”

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(Support) - Posted 7 years ago

Hi Andrew Thank you, we are really pleased to hear that! Kind Regards Cobweb

Posted 7 years ago

“Good experience”

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(Support) - Posted 7 years ago

Hi Vrinda That’s great to hear. Thank you for your review. Kind Regards Cobweb

Posted 7 years ago

“Apart from a bad phone connection, Alex fixed seemed very logical and thorough finding the issue and applied the fix successfully, NICE :)”

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(Support) - Posted 7 years ago

Hi Jerry Thank you so much for taking the time to write a review, and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 7 years ago

“...........”

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(Support) - Posted 7 years ago

Hi Thank you for taking the time to review Cobweb. Kind Regards Cobweb

Posted 7 years ago

“The support I received was apt and helpful”

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(New Customer) - Posted 7 years ago

Hi Kanayo Thank you, we are pleased to hear that. Kind Regards Cobweb

Posted 7 years ago

“Hi there, with regard to my reported fault, I am not sure if you have been looking at things at your end, but the reported fault has slowly got less serious, I seem to be able to get a download of my two mail sources without reloading Windows 7 also I seem to have been able to archive, but I have been unable to actually prove this. Most importantly the reload every few minutes of the operating system for no apparent reason has stopped! I am concerned by your report that I have several Gigabytes of mail still one the server. Is that still there and which service are the unloaded email from can you force them to be downloaded. I have lots of hard disk space and so many at your end is worrying for me. Of course it may be the windows seven updates that I have received may have something to do with it all!? Your comment would be appreciated. Thanks George. I shall not do anything until I hear from you.”

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(Support) - Posted 7 years ago

Hi George Thank you for your review. We will arrange for our technical support team to contact you to address your concerns. Kind Regards Cobweb

Posted 7 years ago

“Took quite a long time to provide the answer but it wasn't urgent. Thanks.”

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(New Customer) - Posted 7 years ago

Hi Mandy Thank you for taking the time to review Cobweb Regards,

Posted 7 years ago

Cobweb is rated 4.8 based on 8,311 reviews