Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,142 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“nothing to add”

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(Support) - Posted 7 years ago

Hi Ian Thank you for your feedback Regards, Cobweb

Posted 7 years ago

“I know that my question is one that you must frequently get, that I was being a bit stupid, and that your response to my question was probably a standard one, but I did find it a bit patronising”

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(Support) - Posted 7 years ago

HI Emma Thank you for your review - we really appreciate your honest feedback. If you would like to discuss further please contact our Customer Relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 7 years ago

“The response was reasonable considering it was the end of a bank holiday.”

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(Support) - Posted 7 years ago

Hi That is good to hear. Thank you for your review. Kind regards Cobweb

Posted 7 years ago

“quick and easy response”

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(Support) - Posted 7 years ago

Hi Cheree Good to hear, thank you for reviewing Cobweb! Regards,

Posted 7 years ago

“The service is good and response is prompt.”

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(Support) - Posted 7 years ago

Hi Rajesh Great to hear. Thank you for taking the time to review Cobweb! Regards,

Posted 7 years ago

“resolved my issue with the capitalisation of my domain”

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(Support) - Posted 7 years ago

Hi We are pleased to hear our support team was able to assist. Kind regards Cobweb

Posted 7 years ago

“thanks for sorting it”

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(Support) - Posted 7 years ago

Hi We are glad we were able to assist. Kind regards Cobweb

Posted 7 years ago

“All good. The only unfriendly usage of your services is having different account for domains and emails of a company. Also you show an invoice number but not the service whether it is email domain and which one (s)”

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(Support) - Posted 7 years ago

Hi Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 7 years ago

“Helpful support staff”

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(New Customer) - Posted 7 years ago

Hi Bryan That is great to hear. Thank you for your review. Kind Regards Cobweb

Posted 7 years ago

“This ticket has been running for a while but seems to have been resolved now thanks”

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(Support) - Posted 7 years ago

Hi Fiona Thank you for your feedback. Regards, Cobweb

Posted 7 years ago

“Good service”

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(Support) - Posted 7 years ago

Hi Benjamin Thank you for your review. Kind Regards Cobweb

Posted 7 years ago

“Very helpful with advice given and action taken”

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(Support) - Posted 7 years ago

Hi Sue We are really pleased to hear that. Thank you for your review. Kind Regards Cobweb

Posted 7 years ago

“Happy and fast service”

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(Support) - Posted 7 years ago

Hi Judy That is great to hear. Thank you for your review. Kind regards Cobweb

Posted 7 years ago

“Received good advice and support”

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(Support) - Posted 7 years ago

Hi Sue We are happy to hear that, many thanks for your review. Have a good day! Regards, Cobweb

Posted 7 years ago

“Helpful and efficient, thank you.”

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(Support) - Posted 7 years ago

Hi Howard, Great to hear. Thank you for taking the time to review Cobweb! Regards,

Posted 7 years ago

“fast response”

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(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 years ago

“Problem addressed promptly however would have preferred more explanation with first response which would have saved me making a follow up call”

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(Support) - Posted 7 years ago

Hi Steve Thank you for your feedback. Regards, Cobweb

Posted 7 years ago

“Helpful and Supportive”

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(Support) - Posted 7 years ago

Hi Mark Good to hear, thank you for reviewing Cobweb! Regards,

Posted 7 years ago

“Very quick service”

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(Support) - Posted 7 years ago

Hi James Thank you for your good review. Kind Regards Cobweb

Posted 7 years ago

“All good :)”

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(Support) - Posted 7 years ago

Hi Jerry That is good to hear. Have a great day! Kind Regards Cobweb

Posted 7 years ago

Cobweb is rated 4.8 based on 8,142 reviews