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Cobweb Reviews

4.8 Rating 7,987 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Helpful support staff”

Helpful Report

(New Customer) - Posted 7 years ago

Hi Bryan That is great to hear. Thank you for your review. Kind Regards Cobweb

Posted 7 years ago

“This ticket has been running for a while but seems to have been resolved now thanks”

Helpful Report

(Support) - Posted 7 years ago

Hi Fiona Thank you for your feedback. Regards, Cobweb

Posted 7 years ago

“Good service”

Helpful Report

(Support) - Posted 7 years ago

Hi Benjamin Thank you for your review. Kind Regards Cobweb

Posted 7 years ago

“Very helpful with advice given and action taken”

Helpful Report

(Support) - Posted 7 years ago

Hi Sue We are really pleased to hear that. Thank you for your review. Kind Regards Cobweb

Posted 7 years ago

“Happy and fast service”

Helpful Report

(Support) - Posted 7 years ago

Hi Judy That is great to hear. Thank you for your review. Kind regards Cobweb

Posted 7 years ago

“Received good advice and support”

Helpful Report

(Support) - Posted 7 years ago

Hi Sue We are happy to hear that, many thanks for your review. Have a good day! Regards, Cobweb

Posted 7 years ago

“Helpful and efficient, thank you.”

Helpful Report

(Support) - Posted 7 years ago

Hi Howard, Great to hear. Thank you for taking the time to review Cobweb! Regards,

Posted 7 years ago

“fast response”

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(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 years ago

“Problem addressed promptly however would have preferred more explanation with first response which would have saved me making a follow up call”

Helpful Report

(Support) - Posted 7 years ago

Hi Steve Thank you for your feedback. Regards, Cobweb

Posted 7 years ago

“Helpful and Supportive”

Helpful Report

(Support) - Posted 7 years ago

Hi Mark Good to hear, thank you for reviewing Cobweb! Regards,

Posted 7 years ago

“Very quick service”

Helpful Report

(Support) - Posted 7 years ago

Hi James Thank you for your good review. Kind Regards Cobweb

Posted 7 years ago

“All good :)”

Helpful Report

(Support) - Posted 7 years ago

Hi Jerry That is good to hear. Have a great day! Kind Regards Cobweb

Posted 7 years ago

“A good service”

Helpful Report

(Support) - Posted 7 years ago

Hi Michael That is great to hear. Have a great day! Kind regards Cobweb

Posted 7 years ago

“outcome was great, just too quite a while to get there”

Helpful Report

(Support) - Posted 7 years ago

Hi, Thank you for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 7 years ago

“Excellent response and approach to the problem (spoof emails)”

Helpful Report

(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 years ago

“Not sure how an email NDR being sent to the intended recipient of the original mail could be in any way influenced by settings at the sender's end. Classification of the problem as 'SPAM email' when it was an unexpected NDR for a mail that we did not send seems strange.”

Helpful Report

(Support) - Posted 7 years ago

Hi Thank you for your review and feedback. Technical Support will contact you to discuss the query raised. If there is anything else we can help you with, then please do contact us. Regards, Cobweb

Posted 7 years ago

“Gavin has been great help with his post migration support”

Helpful Report

(Support) - Posted 7 years ago

Hi Philip We are pleased to hear you were happy with the service provided by Gavin. Please let us know if we can assist further. Kind Regards Cobweb

Posted 7 years ago

“Simples thanks”

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(Support) - Posted 7 years ago

Hi Helen That is great to hear. Have a great day! Kind Regards Cobweb

Posted 7 years ago

“Issue was raised and dealt with very quickly”

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(Support) - Posted 7 years ago

Hi Sarah Thank you for your good review. Kind Regards Cobweb

Posted 7 years ago

“good support”

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(Support) - Posted 7 years ago

Hi Andrew Thank you, we are really pleased to hear that! Kind Regards Cobweb

Posted 7 years ago

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Cobweb is rated 4.8 based on 7,987 reviews