Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,301 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Re-bounded the problem back to Sage - Sage Locked up & then un-locked my account - All things OK”

Helpful Report

(Support) - Posted 7 years ago

Hi Michael Thank you for taking the time to leave a review. We really appreciate your feedback. Kind regards Cobweb

Posted 7 years ago

“QUICK RESPONSE BUT SOMETIMES MISSING SOME QUERIES RAISED”

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(New Customer) - Posted 7 years ago

Hi Thank you for your review, we appreciate your feedback. If you would like us to investigate any issues please contact us on 0345 223 9000. Kind regards Cobweb

Posted 7 years ago

“Very helpful in understanding what we have set up in terms of auditing and back up for our sharepoint”

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(Support) - Posted 7 years ago

Hi Carrie-Anne We are really pleased to hear our support team was able to assist you with your query. Please do let us know if we can help with anything else. Kind regards Cobweb

Posted 7 years ago

“Generally OK & Good”

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(Support) - Posted 7 years ago

Hi Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 7 years ago

“Thanks for your persistence in helping to identify and resolve the problem”

Helpful Report

(Support) - Posted 7 years ago

Hi Ingrid We are pleased our support team was able to assist you. Please do let us know if you need anything else. Kind Regards Cobweb

Posted 7 years ago

“No feedback”

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(Support) - Posted 7 years ago

Hi Fil Thank you for your review. Kind Regards Cobweb

Posted 7 years ago

“I had to chase up outstanding position with domain names.”

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(Support) - Posted 7 years ago

Hi Ken Thank you for your feedback. Kind regards Cobweb

Posted 7 years ago

“wecweddqd2d”

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(Support) - Posted 7 years ago

Hi Thank you for your review. Kind regards Cobweb

Posted 7 years ago

“very helpful thank you”

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(Support) - Posted 7 years ago

Hi Zeina We are pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 7 years ago

“The team made the email migration stressless”

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(Service Addition) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 years ago

“Thanks, prompt response to email queries”

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(Support) - Posted 7 years ago

Hi Chris Thank you for your review. Have a great day! Kind regards Cobweb

Posted 7 years ago

“i would like a bit more careful typing. Couldn't understand it without read the reply second time.”

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(Support) - Posted 7 years ago

Hi Athanasios Thank you for your feedback. Have a great day! Kind regards Cobweb

Posted 7 years ago

“All satisfactory - thanks”

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(Support) - Posted 7 years ago

Iain Thank you for your feedback. Regards, Cobweb

Posted 7 years ago

“would be great to be able to add this from a user portal.”

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(Service Addition) - Posted 7 years ago

Hi Tim We do have a Knowledgebase 'self service' guide for this, we which will send you separately and thank you for your feedback. if you have any further queries, please do not hesitate to contact us. Regards, Cobweb

Posted 7 years ago

“Sorry but it took a long time to sort out cancelling my account”

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(Support) - Posted 7 years ago

Hi Michael Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 7 years ago

“James was Very Professional , Polite an quick in resolving this issue with the urgency needed and stated when calling through and the resolution and fix was done in excellent time also. Thanks”

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(Support) - Posted 7 years ago

Hi Roger, Thank you very much for your review. As always, if there is anything else we can help you with, please get in touch. Regards, Cobweb

Posted 7 years ago

“After Set up our Out Look Email did not work and I had to call to find out why and was told that this was due to DNS - which was with Cobweb all the time - we were without email for a couple of days due to your oversight and then had to waste time calling ( not difficult to get through to your team by phone).”

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(Service Addition) - Posted 7 years ago

Hi Dinesh, Thank you for providing us with this feedback, sorry to hear there have been issues. I am going to escalate this to understand whats happened and we will get in touch with you shortly Best Regards Cobweb Team

Posted 7 years ago

“Chris had to colaborate a lot with microsoft, but was able to give me a answer I could work with!”

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(Support) - Posted 7 years ago

Hi Michael Thank you for your feedback. Regards, Cobweb

Posted 7 years ago

“very good”

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(Support) - Posted 7 years ago

Hi Judy Great to hear. Thank you for taking the time to review Cobweb! Regards,

Posted 7 years ago

Hi Judy Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 7 years ago

“Very good problem resolved”

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(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 years ago

Cobweb is rated 4.8 based on 8,301 reviews