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Cobweb Reviews

4.8 Rating 8,247 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“As always, excellent help”

Helpful Report

(Support) - Posted 5 years ago

Hi Theresa Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Very knowledgeable and friendly support service. Thank you”

Helpful Report

(Support) - Posted 5 years ago

Hi Patricia Thank you for your 5 star review - have a great day! Kind regards Cobweb

Posted 5 years ago

“Very helpful and sorted out our issue very quickly”

Helpful Report

(Support) - Posted 5 years ago

Hi Nick We are really pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 5 years ago

“First-class support, Thank you for always giving great support and advice.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for your kind words, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“excellent support”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“prompt response - all now resolved.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Two hours on hold is not acceptable”

Helpful Report

(Support) - Posted 5 years ago

Hi We are sorry to hear your experience did not meet expectation on this occasion. Should you wish to discuss your feedback further please contact our Customer Relations team at customerrelations@cobweb.com or on 0345 223 9000 option 4 Kind regards Cobweb

Posted 5 years ago

“Thank you very much for the patient and 'plain English' support - Alex sorted out my problems very efficiently and swiftly. Much appreciated.”

Helpful Report

(Support) - Posted 5 years ago

Hi David We are really pleased to hear that Alex was able to assist you, please do let us know if you require anything else. Kind regards Cobweb

Posted 5 years ago

“Timely help much appreciated, many thanks!”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind Regards Cobweb

Posted 5 years ago

“Very quick to answer, polite, accurate knowledgeable and patient”

Helpful Report

(Support) - Posted 5 years ago

Hi Peter Thank you so much for your feedback, we are delighted to hear our support team was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Over the last week I have issues with my another provider which provided hosting facilities for my web site They also looked after my domain name(s) . Frankly, they were totally incompetent in following the simplest instruction, as a result I lost the services of cobweb e-mails service for nearly one week . The technical team at cobweb were excellent in helping resolve the matter. If you want a company that knows what customer service is all about and are their to help you I would definitely recommend Cobweb for your all your IT solutions”

Helpful Report

(Support) - Posted 5 years ago

Hi James Thank you very much for taking the time to write this lovely review for Cobweb. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 5 years ago

“Took far to long to resolve and lacked customer service.”

Helpful Report

(Support) - Posted 5 years ago

Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion. If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com Kindest Regards Cobweb

Posted 5 years ago

“Cheers Josh, for your help with this issue, as always, much appeciated”

Helpful Report

(Support) - Posted 5 years ago

Hi Bill Thank you for your review and feedback for Josh. Regards, Cobweb

Posted 5 years ago

“Always helpful and quick”

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(Support) - Posted 5 years ago

Hi Sally Thank you so much for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Committed to getting the problem resolved”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for your feedback. Kind regards Cobweb

Posted 5 years ago

“Speedy response and very helpful.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for your 5 star review. Kind Regards Cobweb

Posted 5 years ago

“Quick to answer the phone and Quick resolution”

Helpful Report

(Support) - Posted 5 years ago

Hi Jacquie We are happy to hear our support team was able to help you, please do let us know if you require any further assistance. Kind regards Cobweb

Posted 5 years ago

“Last guy very helpful”

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(Support) - Posted 5 years ago

Hi John Thank you so much for your review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Evan was, as usual, professional and exacting in his support and advice.”

Helpful Report

(Support) - Posted 5 years ago

Hi Michael We are delighted to hear that Evan was able to assist you, please do let us know if there is anything else we can help with. Kind regards Cobweb

Posted 5 years ago

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Cobweb is rated 4.8 based on 8,247 reviews