Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,790 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“issue has been resolved thank you.”

Helpful Report

(Support) - Posted 1 year ago

Hi Karina, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“The member of support team very quickly understood my issue, talked me through how to resolve the situation, was very patient and helpful. Issue no longer a problem. So can get back onto business”

Helpful Report

(Support) - Posted 1 year ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“I had a speedy response from a very helpful support person, who there and then sorted my problem. What more could a customer ask. Excellent and Thankyou.”

Helpful Report

(Support) - Posted 1 year ago

Hi Jane, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excellent support from Elliot at Cobweb. Thank you”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Savannah has been hugely helpful, supportive & patient! Helping me reconfigure my contract. Very much appreciated.”

Helpful Report

(Support) - Posted 1 year ago

Hi Megan, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Savannah and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“So pleased that Evan immeediately understood my probelem and sought an immediate assist and a longer term rectivivcation on my problem.”

Helpful Report

(Support) - Posted 1 year ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Evan and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Always deliver - knowledgable and helpful.”

Helpful Report

(Support) - Posted 1 year ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Solved the issue very promptly!”

Helpful Report

(Support) - Posted 1 year ago

Hi Hannah, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Quick easy and helpful”

Helpful Report

(Support) - Posted 1 year ago

Hi Michael, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Perfect as allways!”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Harry, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“I was able to get the license upgrade that I wanted very quickly through speaking to the sales team and via email with the support team. The process was simple and clear and I very happy with my experience.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Great support!”

Helpful Report

(Support) - Posted 1 year ago

Hi Jamie, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 1 year ago

“Very capable and knowledgable”

Helpful Report

(Support) - Posted 1 year ago

Hi Amanda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“fab and very help full”

Helpful Report

(Support) - Posted 1 year ago

Hi Samantha, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 1 year ago

“As always a quick and effective solution.”

Helpful Report

(Support) - Posted 1 year ago

Hi Ian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“All sorted once a screen share was organised”

Helpful Report

(Support) - Posted 1 year ago

Hi Anthony, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 1 year ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Posted 1 year ago

“Adviser very helpful/pleasant and solved the problem, enabling core business emails again quickly - thank you! Please consider having a recorded voicemail message after 5.30pm if telephone queries are being sent to voicemal, when an operator is likely to call back etc (very stressful when we can't email you to get in touch!)”

Helpful Report

(Support) - Posted 1 year ago

Hi Julian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. We will review the case as part of our continuous improvement programme. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Clever Cobwebian Ronney Spider susseda potential dodgy mail and sent it to the land wher no mail dares go. Sorted, Thanks Cobweb!”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you for reviewing Cobweb again and your praise is invaluable. Our Cobweb spiders including Ronny continue to work tirelessly to help and solve these issues. Kind regards Cobweb

Posted 1 year ago

“Really helpful and friendly, answered my questions in way I could understand.”

Helpful Report

(Support) - Posted 1 year ago

Hi Clair, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 7,790 reviews