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Cobweb Reviews

4.7 Rating 7,657 Reviews
95 %
of reviewers recommend Cobweb
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Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Ash M
Verified Buyer
“My issue wasn’t within the remit of cobweb support but the technician was still able to help me sort my problem! Went over and beyond!”
Helpful Report
(Support) - Posted 1 year ago
Hi Ash, Thank you - we are pleased you were happy with the service provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Marc S
Verified Buyer
“Aways A1 service form Cobweb!”
Helpful Report
(Support) - Posted 1 year ago
Hi Marc, We really appreciate the opportunity to discuss your feedback - thank you. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Nick B
Verified Buyer
“As ever, answered phone quickly, very helpful and patient. Everything sorted!”
Helpful Report
(Support) - Posted 1 year ago
Hi Nick, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Luis P
Verified Buyer
“Fast and decisive service.”
Helpful Report
(Support) - Posted 1 year ago
Hi Luis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Ash G
Verified Buyer
“Anothe potentially malicious mail got past Mimecast. Together with the Clever Cobweb Supe-spider Posse we sorted and neutralised it.”
Helpful Report
(Support) - Posted 1 year ago
Hi Ash, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by our Cobweb spider posse and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
Steph
Verified Buyer
“Fabulous - they do what they say they are going to do and when. Always great service”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi Steph, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Nimesh S
Verified Buyer
“Fantastic service from Elliot once again - Fantastic customer service :)”
Helpful Report
(Support) - Posted 1 year ago
Hi Nimesh. Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
James F
Verified Buyer
“He was good and helpfull”
Helpful Report
(Support) - Posted 1 year ago
Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“As always, Cobweb is always on point with queries and very helpful to steer basic users through any issues.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Nimesh S
Verified Buyer
“Great service from Ronny Chambers.”
Helpful Report
(Support) - Posted 1 year ago
Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Neil M
Verified Buyer
“Very helpful”
Helpful Report
(Support) - Posted 1 year ago
Hi Neil, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Quick response, issue resolved quickly”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Luis P
Verified Buyer
“Speed ​​and assertive solution.”
Helpful Report
(Support) - Posted 1 year ago
Hi Luis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Robin H
Verified Buyer
“Was good to talk to and quick to explore. Happy with the infomation given. Great service!”
Helpful Report
(Support) - Posted 1 year ago
Hi Robin, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Very fast and helpful”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Timely responses were much appreciated. There could be some improvement in the clarity of messages but we got there!”
Helpful Report
(Support) - Posted 1 year ago
Hi, Thank you very much for taking the time to write this lovely review. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb
Posted 1 year ago
Neil M
Verified Buyer
“Excellent service from Mark”
Helpful Report
(Support) - Posted 1 year ago
Hi Neil, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service provided by Marc. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“The issue was resolved quickly”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Lorna B
Verified Buyer
“Great service, super quick and effective :)”
Helpful Report
(Support) - Posted 1 year ago
Hi Lorna, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Cobweb is rated 4.7 based on 7,657 reviews
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