Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,657 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Fast and efficient as always”

Helpful Report

(Support) - Posted 1 year ago

Hi Qaiser, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 1 year ago

“Fast and accurate response from Alex.”

Helpful Report

(Support) - Posted 1 year ago

Hi Ardie, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Alex and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Ronny Chambers investigated a suspected malicious mail and siorted it in Cobweb's usual excellent manner. Mincast had some tech issues so timing was slower than Cobweb's normal MO”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service provided by Ronny. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Efficient, many thanks”

Helpful Report

(Support) - Posted 1 year ago

Hi Lynsey, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Very good service.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Elliot has been really helpful with getting one of my team members us up and running on a new device today.... Great service as always from Cobweb :)”

Helpful Report

(Support) - Posted 1 year ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Faultless”

Helpful Report

(Support) - Posted 1 year ago

Hi Tim, Thank you so much for your kind review, we are very glad to hear you were happy with the set-up service provided. If there is anything else, we can help you with then please do contact us. Kindest regards Cobweb

Posted 1 year ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Posted 1 year ago

“I've been with you since you were a pretty small outfit, years and years ago. It gets better and better! Brilliant. Thank you for being there in the background.”

Helpful Report

(Support) - Posted 1 year ago

Hi Tim, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excllent helpful service.”

Helpful Report

(Support) - Posted 1 year ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“The set up process and other support aspects are good.,”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Tarun, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Flo was brilliant; great experience of using Cobweb as usual…. Always 10/10”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Brian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Flo and for your continued custom over the years. Kind Regards Cobweb

Posted 1 year ago

“very helpful techinical chap, he understood what i needed to do straight away and helped me do it without any fuss”

Helpful Report

(Support) - Posted 1 year ago

Hi John, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kindest regards Cobweb

Posted 1 year ago

“Great help. Thanks”

Helpful Report

(Support) - Posted 1 year ago

Hi Basil, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Very good support and fast response times”

Helpful Report

(Support) - Posted 1 year ago

Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb

Posted 1 year ago

“Josh was very patient with me and helped me beyond the initial ticket. Greatly appreciated!”

Helpful Report

(Support) - Posted 1 year ago

Hi Arman, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Helpful and speedy. Thank you :)”

Helpful Report

(Support) - Posted 1 year ago

Hi Catherine, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Cobweb

Posted 1 year ago

“As always great service.”

Helpful Report

(Support) - Posted 1 year ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 1 year ago

“Very helpful and professional Tenant Review. Cobweb have always provided good service and excellent technical services that were invaluable for highly technical or bespoke projects and tasks.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Daniel, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Quick and easy. Great stuff.”

Helpful Report

(Support) - Posted 1 year ago

Hi Stewart, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 7,657 reviews