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Cobweb Reviews

4.8 Rating 7,790 Reviews
95 %
of reviewers recommend Cobweb
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Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Michael F
Verified Buyer
“Hi Josh - Still having issues. Talked to Tescos problem line sending a paper statement by post untill the problem with firefox is resolved.”
Helpful Report
(Support) - Posted 1 year ago
Hi Michael, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Josh. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Issue was resolved quickly, thank you”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Really great!”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Simon
Verified Buyer
“Savannah's emails were great. However Cobweb as a whole ... the fact that I could not get an answer to two recent phone calls demonstrates why I'm leaving Cobweb.”
Helpful Report
(Support) - Posted 1 year ago
Hi Simon, We are glad Savannah was able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Jonathan H
Verified Buyer
“Excellent prompt and successful resolution of my problem. Couldn't have been better !”
Helpful Report
(Support) - Posted 1 year ago
Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Martin H
Verified Buyer
“Your response was, as ever, swift, decisive and effective!”
Helpful Report
(Support) - Posted 1 year ago
Hi Martin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided and thank you for your feedback. Many thanks Cobweb
Posted 1 year ago
Julian G
Verified Buyer
“The Technical Support Technician who helped me was extremely knowledgeable, patient, utterly polite and professional, and enabled me to solve the problem.”
Helpful Report
(Support) - Posted 1 year ago
Hi Julian, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb
Posted 1 year ago
Lynsey A
Verified Buyer
“Fast and efficient service”
Helpful Report
(Support) - Posted 1 year ago
Hi Lynsey, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb
Posted 1 year ago
James C
Verified Buyer
“Excellent Service, spotted an issue with DNS records on my Domain..”
Helpful Report
(Support) - Posted 1 year ago
Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Robin H
Verified Buyer
“Great support and service from Cobweb as usual! :)”
Helpful Report
(Support) - Posted 1 year ago
Hi Robin, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 1 year ago
Jasmine R
Verified Buyer
“when I called with a technical issue I was able to get through quickly and easily to someone who was very helpful, the follow up email support was very efficient and also informative”
Helpful Report
(Support) - Posted 1 year ago
Hi Jasmine, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
Wendy C
Verified Buyer
“Problem not resolved due to problems with IT of other parties involved. Did try all options”
Helpful Report
(Support) - Posted 1 year ago
Roger P
Verified Buyer
“Very responsive and knowledgeable”
Helpful Report
(Support) - Posted 1 year ago
Hi Roger, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Brian C
Verified Buyer
“Fantastic.... Cobweb are the best.... great service..”
Helpful Report
(Support) - Posted 1 year ago
Hi Brian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Fred
Verified Buyer
“So efficient”
Helpful Report
(Support) - Posted 1 year ago
Hi Fred, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided and thank you for your feedback. Many thanks Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Terry E
Verified Buyer
“mARC VERY GOOD AND PROFESSIONAL”
Helpful Report
(Support) - Posted 1 year ago
Hi Terry, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Marc. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb
Posted 1 year ago
Brian C
Verified Buyer
“10/10 fantastic service as always..... Cobweb are simply the best.”
Helpful Report
(Support) - Posted 1 year ago
Hi Brian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Quick response and problem resolved.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Sue J
Verified Buyer
“Excellent as always!”
Helpful Report
(Support) - Posted 1 year ago
Hi Sue, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
Cobweb is rated 4.8 based on 7,790 reviews
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