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Cobweb Reviews

4.7 Rating 7,840 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
The support I received was first class - thank you
Helpful Report
(Support) - Posted 3 years ago
Hi Neale, Many thanks for your feedback and 5 star review. Kind regards, Cobweb
Posted 3 years ago
As always, excellent customer support - Many thanks...
Helpful Report
(Support) - Posted 3 years ago
Hi Roland That's great to hear - thank you for your review and feedback. Regards, Cobweb
Posted 3 years ago
There was initially a Cobweb communication issue, but it was sorted out immediately. As always!
Helpful Report
(Support) - Posted 3 years ago
Hi Hans, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Excellent
Helpful Report
(Support) - Posted 3 years ago
Hi James Thank you for taking the time to provide a review and feedback. Regards, Cobweb
Posted 3 years ago
Easy and simple, quick resolution
Helpful Report
(Support) - Posted 3 years ago
Hi Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb
Posted 3 years ago
excellent service
Helpful Report
(Support) - Posted 3 years ago
Hi Philip Glad to hear this, thank you for reviewing Cobweb! Regards,
Posted 3 years ago
Lloyd was a great help getting things setup and answering my questions.
Helpful Report
(Service Addition) - Posted 3 years ago
Hi John, We are glad Lloyd was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Excellent
Helpful Report
(Support) - Posted 3 years ago
Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
Perfect support
Helpful Report
(Support) - Posted 3 years ago
Hi That's great to hear - thank you for your review and feedback. Regards, Cobweb
Posted 3 years ago
Dealt with Evan and he supported to me to the end in sorting out my issues. Thank you
Helpful Report
(Support) - Posted 3 years ago
Hi Pravin, We are glad Evan was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
All my issues have been resolved very quickly by the Cobweb support team. It's a pleasure to work with you.
Helpful Report
(Support) - Posted 3 years ago
Hi, Thank you so much for taking the time to write a review.  We use this feedback to ensure we constantly strive to improve our customer service.   Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Helpful person who quickly sorted the problem out for me.
Helpful Report
(Support) - Posted 3 years ago
Hi Karin, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 3 years ago
the invoice and credit were emailed as requested, just makes keeping the account in order so much easier thankyou
Helpful Report
(Support) - Posted 3 years ago
HI, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
Elliot researched and showed me many features I was not aware of. Even though Microsoft won’t allow me to use them as they have designated my husband and I as legacy users because of the age of our equipment. This is the last straw with Microsoft. Never again.
Helpful Report
(Support) - Posted 3 years ago
Hi Peter, Thank you for taking the time to review Cobweb. Kind regards, Tom
Posted 3 years ago
Excellent service
Helpful Report
(Support) - Posted 3 years ago
Hi Martyn, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 3 years ago
Quick and friendly service
Helpful Report
(Support) - Posted 3 years ago
Hi That's great to hear - thank you for your review and feedback. Regards, Cobweb
Posted 3 years ago
Changed our postal address instantly, thank you
Helpful Report
(Support) - Posted 3 years ago
Hi Andrew, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Hi Andrew Thank you for taking the time to provide and review and feedback. Regards, Cobweb
Posted 3 years ago
Twas good but support address wouldn't accept my responses to confirm it was fixed
Helpful Report
(Support) - Posted 3 years ago
Hi Danny, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 3 years ago
Resolved quickly and called back when complete - great customer service
Helpful Report
(Support) - Posted 3 years ago
Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Evan handled it perfectly. He showed a lot of patience when e me and my i finger keyboardaling with
Helpful Report
(Support) - Posted 3 years ago
Hi, We are glad Evan was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Cobweb is rated 4.7 based on 7,840 reviews