Login

Start Free Trial Are you a business? Click Here

Cobweb Reviews

4.8 Rating 7,845 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick response. Thank you”

Helpful Report

(Support) - Posted 3 years ago

Hi Nicola, Thank you for your 5-star review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Great support helped solve the issue”

Helpful Report

(Support) - Posted 3 years ago

Hi, Thank you for taking the time to review Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Good enough”

Helpful Report

(Support) - Posted 3 years ago

Hi, Thank you for your feedback. Kind regards, Cobweb

Posted 3 years ago

“all good thanks, knowledgeable and helpful.”

Helpful Report

(Support) - Posted 3 years ago

Hi Geoff, Thank you for taking the time to review Cobweb. Kind regards, Cobweb

Posted 3 years ago

“All good, great support”

Helpful Report

(Support) - Posted 3 years ago

Hi, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb

Posted 3 years ago

“i have problems with emails going into junk- both directions. i have sent examples but it still happens.”

Helpful Report

(Support) - Posted 3 years ago

Hi Margaret, We are really sorry to hear about this - we have passed your message along to our Customer Relations team who are currently looking into this and will be in contact with you shortly. Kind regards, Cobweb

Posted 3 years ago

“It was knowledgeable as always and thorough.”

Helpful Report

(Support) - Posted 3 years ago

Hi Paul, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb

Posted 3 years ago

“Dave was very patient and helpful in resolving my query”

Helpful Report

(Support) - Posted 3 years ago

Hi Anita, We are glad Dave was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Completed before requested date”

Helpful Report

(Support) - Posted 3 years ago

Hi, We are very sorry to hear about this, we have passed your message along to our Customer Relations team who are investigating this issue and will get back to you shortly. Kind regards, Cobweb

Posted 3 years ago

“Rapid response and although the solution was simple once you know it, I didn’t. I am wiser now thanks to Louis who gave immaculate, knowledgable service and was polite and professional throughout.”

Helpful Report

(Support) - Posted 3 years ago

Hi Stephen, We are happy to hear that, many thanks for your review.  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Had an ongoing issue with my outlook constantly asking for a password. Finally seems to be working again”

Helpful Report

(Support) - Posted 3 years ago

Hi David, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Many thanks to Daniel for getting this resolved very quickly”

Helpful Report

(Support) - Posted 3 years ago

Hi Stuart, We are glad Daniel was able to assist. Please do contact us if there is anything else we can help you with. kind regards, Cobweb

Posted 3 years ago

“Very good!”

Helpful Report

(Support) - Posted 3 years ago

Hi Chotip, Thank you for taking the time to review Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Good technical knowledge, quick responses to queries”

Helpful Report

(Support) - Posted 3 years ago

Hi, Many thanks for your feedback and 5-star review. Kind regards, Cobweb

Posted 3 years ago

“Quick and very helpful in resolving the issue”

Helpful Report

(Support) - Posted 3 years ago

Hi, Thank you for your good review Kind regards, Cobweb

Posted 3 years ago

“excellent, thank you”

Helpful Report

(Support) - Posted 3 years ago

Hi, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb

Posted 3 years ago

“Quick resolution”

Helpful Report

(Support) - Posted 3 years ago

HI, Thank you for your 5-star review and feedback. Kind regards, Cobweb

Posted 3 years ago

“I found this support person to be very knowledgeable. I was extremely anxious that I had lost some very important emails and was quickly reassured after he very quickly restored my missing emails and enabled my accounts in Exchange mode”

Helpful Report

(Support) - Posted 3 years ago

Hi Iqbal, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards, Cobweb

Posted 3 years ago

“Being a “non-techie” yet again Cobweb solved my login troubles. It wasn’t simple though my system Is very simple, to do with “registry” etc.. Evan was sooo patient with this old chap. Thank you Cobweb….again. (I can assure anyone reading this I am NOT a serial Cobweb Helpline user!).”

Helpful Report

(Support) - Posted 3 years ago

Hi Thomas, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan. Kind regards, Cobweb

Posted 3 years ago

“Many thanks to Daniel for all the work he did on this complicated ticket.”

Helpful Report

(Support) - Posted 3 years ago

Hi Stuart, We are glad Daniel was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

«
1
2
...
155
156
157
158
159
»

Cobweb is rated 4.8 based on 7,845 reviews