Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick and comprehensive response”

Helpful Report

(Support) - Posted 2 years ago

Hi Nick, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Thank you!”

Helpful Report

(Support) - Posted 2 years ago

Hi Paola, Thank you for your 5 star review and feedback. Kind regards, Cobweb

Posted 2 years ago

“Great service from James, really appreciated the help.”

Helpful Report

(Support) - Posted 2 years ago

Hi Peter, We are glad James was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Michael identified my account very quickly, understood immediately that my email account had been compromised and patiently helped me reset the password and set up a MFA process to further strenghten the account's security. Helpful, efficient and polite.”

Helpful Report

(Support) - Posted 2 years ago

Hi Tony, We are glad Michael was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“All my problems were sorted with ease. THANK YOU”

Helpful Report

(Support) - Posted 2 years ago

Hi Pravin, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“We had a severe problem with Outlook, the Cobweb advisor immediately identified that the problem was a Mimecast issue and was out of Cobweb's control, directing me to the Mimecast website updating status. This was sufficient for us to understand the problem and take all necessary steps.”

Helpful Report

(Support) - Posted 2 years ago

Hi Simon, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“As always - on the ball - thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi John Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Adam has been a star throughout all of our projects so far. He's incredibly knowledgeable about Microsoft and it's various products and was always available to assist us even when we had the smallest questions. We really appreciated Adam's help and advice, and already look forward to our next project with him.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Thomas Thank you for your 5 star review and feedback for Adam, which is very much appreciated. Regards, Cobweb

Posted 2 years ago

“excellent support!”

Helpful Report

(Support) - Posted 2 years ago

Hi Simon That's always great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“First class. very knowledgeable consultant.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Michael That's great to hear - thank you for the review of the set up of your services. Regards, Cobweb

Posted 2 years ago

“Excellent setup and service, as well as ongoing support. I did request documentation so I could send out for the users around Device enrollment and the permit/allow processes, If I could get them sent through, that would be great. Thanks you”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Scott Thank for your review - I've passed on your feedback details to my colleague to review and respond accordingly. Regards, Cobweb

Posted 2 years ago

“great service”

Helpful Report

(Support) - Posted 2 years ago

Hi Michael That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“I spoke to various technicians to resolve my issues and they were all helpful and knowledgeable. I told them that my issue was urgent and they helped me very quickly”

Helpful Report

(Support) - Posted 2 years ago

Hi Michael, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb

Posted 2 years ago

“Appreciated the good guidance even though ultimately the aspect at fault was not being provided by Cobweb.”

Helpful Report

(Support) - Posted 2 years ago

Hi Sumit, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Very good support from Rory (and his team). They were also helpfull in adding the IP-addresses into the anti-spoofing rule.”

Helpful Report

(Support) - Posted 2 years ago

Hi Andrew, We are glad Rory and the team were able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Very satisfied”

Helpful Report

(Support) - Posted 2 years ago

Hi Salomaon, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Request promptly dealt with”

Helpful Report

(Support) - Posted 2 years ago

Hi, Good to hear, thank you for reviewing Cobweb! Kind regards, Cobweb

Posted 2 years ago

“Naveen always understands the issues and finds solutions so quickly....”

Helpful Report

(Support) - Posted 2 years ago

Hi MD Shajir, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Quick service.”

Helpful Report

(Support) - Posted 2 years ago

Hi John, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Great knowledgeable support.”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews